/10
★★★★★
based on 125740 reviews published
★★★★★
based on 125740 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Very cool, but they do not last long
Anamary
Translated review
Answer from Petit-Fernand
Dear AnaMary We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
Every time the guard is empty, there's something moving around inside like scrap metal. Disappointed for the price, I could have found it cheaper elsewhere.
Nadia Jridi
Translated review
Answer from Petit-Fernand
Hello Nadia, Thank you for choosing C-MonEtiquette! I am for your order it is not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
The labels look brilliant but some of them are already peeling off after only one wash which is disappointing. I have the iron on labels, maybe the sticky ones would be better
G R.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
2
/5
★★☆☆☆
Good label quality at first glance. I'm waiting to see on the long term. Order received after almost a month of waiting. Several emails sent to find out the status of my order but no reply. I only received a reply a week later. Satisfied with the labels but not with the customer service!
Zineb
Translated review
Answer from Petit-Fernand
Hi Zineb, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Hello I love your labels very good value for money but the problem is that they do not hold after one or two washes Cordially
Xxx
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Received in less than a week but unfortunately the product was not as described. Disappointed
Jen
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Answer from Petit-Fernand
Hello Jen, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Beautiful labels, but unfortunately delivery took too long (3 weeks for me), especially when we're in the middle of back-to-school and need to label everything quickly.
Hanan Alaoui
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Answer from Petit-Fernand
Hello Hanan, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Iron-on labels go right through the first wash ... !!! All that work for nothing
Julie Jarrot
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Answer from Petit-Fernand
Hello Julie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Communication doesn't work very well: not reading in time my order cancellation request made 10 minutes after the order itself, the product was clearly put into production and shipped. They justified themselves by saying that since I had sent multiple cancellation requests (since they were not responding and since I wanted them not to put the production in place) and therefore multiple emails, and responding to them as they arrived, they did not arrive in time to stop the order because they did not read the emails. So something in the communication is obviously not working. The labels arrived: very nice and well made; I still haven't had a chance to test their strength or even see how they adhere to fabrics and how they react to washing... Also there: I paid 25 for 110 pieces and that's not cheap. They shipped by regular mail so they could get lost and no one would know anything about it...and I dread to imagine if there was talk of a refund...however everything arrived in the end thankfully! I give 3 stars because the labels are cute and well made. Otherwise flop!
Stef2016
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! Our labels are a custom product that is created from scratch in our laboratories, allowing the customer complete customization, and this justifies its price. However, by subscribing to the newsletter and following us on the various social media, you can take advantage of the many coupons we regularly offer to our customers. However, thank you for your suggestions with respect to communication, we will certainly take them into account. Sincerely, Elena
3
/5
★★★☆☆
Only long time compared to what is stated on the site
Guest
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Answer from Petit-Fernand
Dear customer, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
3
/5
★★★☆☆
Great products but compared to the past the shipping time has lengthened considerably.
Federica
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Answer from Petit-Fernand
Dear Federica, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3
/5
★★★☆☆
The beautiful thermoadhesive labels...wash resistant ?
Guest
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Answer from Petit-Fernand
Dear Customer, Thank you for your very positive feedback. Please do not hesitate to change the rating you gave us if you were satisfied with our products and service, since for the moment the rating you gave us is rather negative 😉 Good day, Elena
3
/5
★★★☆☆
I placed the order in early September and it has not yet arrived. I can't comment on anything else because I haven't seen the product.
MarÃa Dolores
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Answer from Petit-Fernand
Dear Maria Dolores, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
The product itself is fine. But the delivery times are long and that makes the overall experience not good. You have to take care of all the details
Cristina
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
I had ordered labels for clothes, but instead they arrived for items. No matter I used them anyway...I will place another order for clothes, hoping the right ones arrive.
Giusy
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Answer from Petit-Fernand
Dear Giusy, Thank you for your feedback. However, a system check shows that you did indeed order object labels. For more information and the screenshot proving this fact, please contact our customer service department via email at [email protected] Have a nice day Elena
3
/5
★★★☆☆
The quality of the labels is good but they take too long to be received. I had to add 2 weeks of waiting time to the 48 hour delivery time advertised on the website for an order in Spain... Too long for an order of labels on line focused on back to school....
Irene Jimenez
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Answer from Petit-Fernand
Dear Irene, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
Label conforms. However, the order was placed on 10/09/19 and received on 26/09/2019...
Iris Van Oosterom
Translated review
Answer from Petit-Fernand
Hello Iris, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
After two washes, they start to peel off.
Guest
Translated review
Answer from Petit-Fernand
Dear Lucia We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
Quality product, reasonable price according to the product. Slow in shipping. Poor returns service. I have been waiting 10 days for them to tell me how to return what I bought. They give a phone number to which no one answers. It's a shame because the product is very good
Maria Jose Ferrer
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Answer from Petit-Fernand
Dear Maria Jose, Thank you for sharing your opinion. We are going to send you a new lunch box lid. Have a nice day, Melina
3
/5
★★★☆☆
Very nice water bottle but in my opinion too delicate the cap, as soon as it slipped out of my baby's hands the cap split... it's not that cheap so this a little bit bothered me
Chiara S.
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Answer from Petit-Fernand
Dear Chiara, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
Unfortunately, it no longer holds properly after a few washes (40c) and comes off a little
Marie V.
Translated review
Answer from Petit-Fernand
Hello and thank you for your purchase at esistmeins.de ! We regret that you had a problem with the labels. This is not normal and we invite you to contact our customer service: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
Nice, acceptable quality but a bit expensive.
Encarni
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Answer from Petit-Fernand
Dear Encarni, Thank you for sharing your opinion! We have several options of economic packs, you can also register to our newsletter to have information about our discounts. Have a nice day, Melina
3
/5
★★★☆☆
Very nice but the quality was average. It got dark right away...
Maria
Translated review
Answer from Petit-Fernand
Dear Maria We are sorry to hear that your labels have a defect. I invite you to send us an email to our email [email protected] so that we can fix it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
The labels are very good, resistant so far I do not know, but they look good, the process from the order until it arrived quite slow 15 calendar days.
Elena Gil Alvarez
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Answer from Petit-Fernand
Good morning Elena and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Great product and good support but the delivery just takes much much longer than stated....
Melanie
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Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de ! We are pleased that you like our product as well as our customer service -:) We regret that you found the delivery a bit long. We produce the personalized products after 48 hours and then they are sent by mail "priority service" and you expect 2 - 6 working days. In exceptional cases, the postal service may take a little longer, but that is not up to us. But often it is quite fast 🙂 We hope you enjoy your order. Mfg, Marylin
3
/5
★★★☆☆
The product is good but it took a while to arrive.
Isabel Molina
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Answer from Petit-Fernand
Good morning Isabel and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Mixed opinion I am satisfied with the speed of delivery. Quality of the self-adhesive labels for clothes and shoes. However, I was totally disappointed with the iron-on labels because they don't stick at all! Come off after the first day! The little bonus was the little stickers inside the booklet, which delighted my son!
Gaétane
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Answer from Petit-Fernand
Hello Gaétane, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The postal service is very bad, it took almost a month to receive it, when I no longer needed it. The two days of manufacturing is of no use if the rest of the shipping is so inefficient.
Luisa Royo Calvo
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Answer from Petit-Fernand
Good morning Luisa and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The labels are nice, but not sturdy, and they come off in the wash.
Lilas Denni
Translated review
Answer from Petit-Fernand
Hello Lilas, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I followed all the steps to stick the labels on the clothes, but after machine washing all the labels are gone, bad deal.
Khadija Boulou Ep Maletras
Translated review
Answer from Petit-Fernand
Hello Khadija, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team