/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Paid a lot of money for lunchboxes and leakfree water bottles !! Lunch box ice. Pack is warped when frozen so it won't close!!!! Water bottle is leaking !!!! I was really not impressed. We only purchased them last month !!
Z I.
Answer from
Petit-Fernand
Hello, Thank you for buying with Petit-Fernand UK ! We are sorry you had problems with our products. This is not normal and should not happen. The quality of our products is very important to us. We invite you to contact our customer service for help: [email protected] ! Kindly, Marylin
1/5
★☆☆☆☆
Ordered on 22nd Feb. Ordered arrived with the wrong label design, wrong name,wrong number. Complained was told they would remake the order. Still haven't received anything two weeks later. Will never order again
Jennifer S.
Answer from
Petit-Fernand
Hello Jennifer, thank you for shopping with Petit-Fernand. We are sorry that you did not receive your order and can confirm you that we send it out a second time, it left on March 2nd and should be with you soon.-:) We hope that we answered your question and invite you to contact our customer service by e-mail to: [email protected] for any further questions. Kindly, Marylin