9.1/10
★★★★★
based on 125740 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
I started to place my order from the school labels (adhesive, thermoadhesive, for shoes...) because I needed them. Then I also saw the water bottle and lunchtime set. The water bottle and set arrived to me, also quickly, as expected. The water bottle has a spout that makes you swallow air, in my opinion, while doing well. I don't know about the durability of the printing over time but it all looks well done to me. Too bad about the labels because I never got them, so I can't review.
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Isadora B.
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Answer from Petit-Fernand
Dear Isadora, Thank you for choosing Petit-Fernand! Regarding the water bottle, it is a system that lets out little water at a time to prevent it from choking the children. I am really sorry that you did not receive the labels, in case you did not receive them, I invite you to email [email protected]. Good day, Elena
3 /5
★★★☆☆
As for the labels nothing to say, they are nice but the delivery time too long...you can't use priority mail you don't know where the goods are.
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Alessia T.
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Answer from Petit-Fernand
Dear Alessia, Thank you for choosing Petit-Fernand! The labels are sent via free, non-tracking priority mail, and the items have a tracking number. Thank you for your feedback, we are indeed considering other more transparent shipping methods for next season. Sincerely, Elena
3 /5
★★★☆☆
The labels are nicely conformed. The box is badly compartmentalized but still nice. On the other hand, delivery was not free and I received my labels 8 days later.... Not great
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Coco
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Answer from Petit-Fernand
Hello Coco, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3 /5
★★★☆☆
They are beautiful and I loved the quality. I am only sorry because on some labels I wrote my number right, on others I missed a number, the mistake is totally mine, but if you had consulted me we could have avoided it.
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Charo Salamanca Zafra
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Answer from Petit-Fernand
Dear Charo, Indeed, we send an order confirmation by email before sending the order. See you soon, Melina
2 /5
★★☆☆☆
The labels come off in the machine and don't stick very well. I spend my time putting them back on
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My
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Answer from Petit-Fernand
Hello Mylene, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3 /5
★★★☆☆
The stickers are fine. But I wrote an email just to place the order because I wanted to make a change, I was calling and they didn't answer me and a few days later they wrote me an email that it was impossible to change the order because it was being made...
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Guest
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Answer from Petit-Fernand
Dear Palmira, Thank you for sharing your opinion. I am sorry you did not have a good experience with our service, I invite you to contact our customer service at [email protected], we will offer you a commercial gesture. See you soon, Melina
2 /5
★★☆☆☆
Labels never received, I had to call customer service and wait for a new print. Order received 1 month later, my daughter's first day of school was long over.
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Guest
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Answer from Petit-Fernand
Hello Gaelle, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
2 /5
★★☆☆☆
Hi, I am very disappointed with the quality of the sticker. I thought I was buying a clothing safe label (which did not require ironing to stick but was well suited to fabrics), but it is a regular sticker that barely sticks to clothing. It is unusable as it peels off very easily. The design is very nice and I am happy with it.
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Saioa Maritxalar
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Answer from Petit-Fernand
Dear Saioa, we are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina NB: Self-adhesive labels for clothing must be stuck on the brand or garment information label.
3 /5
★★★☆☆
Very nice labels, too long of a wait, however, I would buy again.
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Antía
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2 /5
★★☆☆☆
Delivery time (2 weeks!) is much longer than advertised. Some iron-on labels for clothing come partially off when washed (albeit at 30°), despite adherence to the gluing instructions. That said, I'd like to commend the design of the labels and their presentation in booklets.
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Laetitia G
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Answer from Petit-Fernand
Hi Laetitia, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3 /5
★★★☆☆
After 3 washes at 60°, the labels peel off.
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Anne Marie Lima
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Answer from Petit-Fernand
Hello Anne, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquett team
2 /5
★★☆☆☆
Self-adhesive labels scratch and scuff.
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Perrine
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Answer from Petit-Fernand
Hello Perrine, Thank you for choosing C-MonEtiquette! I'm sorry, this is not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquett team
2 /5
★★☆☆☆
A little disappointed because I wash my clothes at 40 and the labels come off.
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Marcelin Coralie
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Answer from Petit-Fernand
Hello Marcelin, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquett team
2 /5
★★☆☆☆
I'm a bit disappointed because the iron-on labels already come off after 3 washes!
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Gerbaud
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Answer from Petit-Fernand
Hello Gerbaud, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquett team
3 /5
★★★☆☆
The labels are fine, but for an order of 30 labels to take more than two weeks to ship seems disproportionate.
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Marta
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Answer from Petit-Fernand
Good morning Marta and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2 /5
★★☆☆☆
The package I received was missing the shoe labels without my being told that they would not arrive. Only at my urging was I told that you would provide them as soon as possible, but to date they have not arrived. What am I to think?
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Fi0na
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Answer from Petit-Fernand
Dear Fiona, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
3 /5
★★★☆☆
I have not received my order after the maximum delivery deadline has passed.
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Karla
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Answer from Petit-Fernand
Dear Karla, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2 /5
★★☆☆☆
Nice stickers, nice, let's see when I wash my clothes if they hold up.
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Cintia Adames
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Answer from Petit-Fernand
Dear Cintia, Thank you very much for leaving a positive review. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a rather negative notation 🙂 Have a nice day, Melina
2 /5
★★☆☆☆
I have only tried the thermal stickers and I am not happy with them at all. They peeled right off. Some after the first wash and others even without washing them ...on different fabrics. The customer service is good but the product is not convincing.
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De Bil
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Answer from Petit-Fernand
Dear Silvia We are sorry to hear about your labels peeling off. We have sent you new labels. Have a nice day, Melina
3 /5
★★★☆☆
Labels ok. receiving time too long
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Vania P.
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Answer from Petit-Fernand
Dear Vania, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
3 /5
★★★☆☆
They arrived well, but in my opinion shipping takes too long.
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Blbg
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Answer from Petit-Fernand
Dear Galia, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
3 /5
★★★☆☆
They have taken more than a week (after the deadline) to arrive.... A bit disappointed, the quality is good but the shipping is lousy and you have no way to track it. Edit: They took ONE WEEK LONGER than the DEADLINE, it should have arrived on September 18 and it arrived on the 23rd. If you don't like to hear reviews have a better shipping system.
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Sabrina
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Answer from Petit-Fernand
Dear Sabrina, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
3 /5
★★★☆☆
I had to wait 2 weeks to get my labels.
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Sandra Bartholomé
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Answer from Petit-Fernand
Hello Sandra, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2 /5
★★☆☆☆
The labels are great, but the delivery time and after-sales service are very disappointing.
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Solange Maât Giral
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Answer from Petit-Fernand
Hello Solange, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3 /5
★★★☆☆
The labels are beautiful and super practical! The back-to-school kit is very complete. However, I find that they come off more easily than when I ordered them 2 years ago. They do come off with washing and movement. Still, good value for money.
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Helene Hachaichi
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Answer from Petit-Fernand
Hello Helene, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2 /5
★★☆☆☆
You should not promise 48 h delivery, my order took 15 days if you know that you do not control the delivery it is better not to promise delivery time or the person begins to distrust you.
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Diana Guzman
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3 /5
★★★☆☆
I had a delay but they have been professional because even though my shipment was lost... they resent it to me very quickly. After checking that I did not receive it .... thank you
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Analay El Ouinissi
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Answer from Petit-Fernand
Dear Analay, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2 /5
★★☆☆☆
Pretty label but won't wash off
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Amelie Weyn
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Answer from Petit-Fernand
Hello Amelie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3 /5
★★★☆☆
Very nice stickers but arrived late
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Paula Torres
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Answer from Petit-Fernand
Good morning Paula and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3 /5
★★★☆☆
There was a delivery problem, so it took about 2 weeks to get my gourd. But once I was able to contact them, they were reactive and commercial. As for the gourd, it's pretty. I regret a little the fact that the bottom is obligatorily white. But otherwise very nice.
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Adeline
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Answer from Petit-Fernand
Hello Adeline, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team