/10
★★★★★
based on 125740 reviews published
★★★★★
based on 125740 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Takes a long time to arrive
Teresa Roa
Translated review
Answer from Petit-Fernand
Good morning Teresa and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The labels are superb but the delivery time is far too long.
Guest
Translated review
Answer from Petit-Fernand
Hello Johanna, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
IT TOOK A LONG TIME TO ARRIVE
Fátima Garrido Rodríguez
Translated review
Answer from Petit-Fernand
Good morning Fatima and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The labels are always great and my daughter really likes them, as she does every year. However, it's important to remember that the labels are made within 2 working days and dispatched within D+1.
Emilie Cécé
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Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
It took longer than we were told
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
Ordered a personalized lunch box: the design arrived torn with air bubbles below the surface. After-sales service contacted, new lid sent... Arrived safely... But broken! Considering the price, that's not very serious.
Amelie R.
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Answer from Petit-Fernand
Hello Amelie, Thank you for choosing C-MonEtiquette! I'm sorry about your order and invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Delivery times too long
Parfait Julie
Translated review
Answer from Petit-Fernand
Hi Julie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Delivery time for the 2nd time is not great. Both times I had to send an email. The labels are fine, except for those for the shoes. After putting them on once, nothing is written on the labels, which become all white... No problem for the others. Thank you and have a nice day
Maïlis Neuwels
Translated review
Answer from Petit-Fernand
Hello Mailis, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Does not hold well on clothes 🙁 I wouldn't recommend it ...
Millet
Translated review
Answer from Petit-Fernand
Hello Millet, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team ? Please note: garment stickers are to be affixed to the garment's care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
I'm very happy with the labels, but this time I'm only giving them 3 stars because of the delivery time. Usually they are here in 2 days, this time they took 7 days to arrive.
Nelly
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Answer from Petit-Fernand
Hello Nelly, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Beautiful labels but unfortunately, those for clothes come off easily and also those on objects. I think we need to upgrade the adhesive material
Tania D.
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Answer from Petit-Fernand
Dear Tania, Thank you for your message. We are very sorry that the products do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
In the Canary Islands delivery is not in 48h. Price a bit expensive for my taste
Yo
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Answer from Petit-Fernand
Dear Carmen, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
2
/5
★★☆☆☆
Several of my labels came off in the wash and dryer despite having ironed them before cleaning. I'm not very happy and some even stuck to the drum of the washing machine.
Kiwi
Translated review
Answer from Petit-Fernand
Hello Kiwi, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The quality of the labels is very good, but it takes a long time to arrive, it has taken me 3 weeks to arrive and not from 2 to 10 days as I was told.
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Nice choice of customization, very easy to order. However, delivery and tracking leave a lot to be desired! It took me over 2 weeks to receive my order. No order tracking sent. What's more, when the order arrives, it's in a silly envelope and part of my order was damaged... too bad ...
Tiffany
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Answer from Petit-Fernand
Hello Tiffany, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
If you are in a hurry do not order long enough delays I do not recommend this site
Bintou Mbengue
Translated review
Answer from Petit-Fernand
Hello Bintou, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
The lunch boxes and canteens are very nice, but the price is excessive for what they are, especially the lunch boxes.
Sheila Alonso Rodríguez
Translated review
Answer from Petit-Fernand
Dear Sheila, Thank you for your feedback! I am sorry that you are not satisfied with the lunch boxes, I invite you to contact us at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Very small drawing
Guest
Translated review
Answer from Petit-Fernand
Dear Rocío, Thank you for sharing your opinion, in fact our drawings are small to leave space for the text. Have a nice day, Melina
3
/5
★★★☆☆
I purchased the thermoadhesive labels. Unfortunately I found the instructions for use a bit vague, for example it says that you can stick them on most fabrics but in reality you have to use the iron at the maximum temperature (200 degrees) which is not suitable for e.g. mixed or synthetic fabrics, the risk of ruining them is there, since you have to press them with the iron for 12 seconds, which is not a few... Or there is a risk of damaging other details such as zippers of sweatshirts that literally melt if you are not really very careful about the position of the iron(which is not always easy on children's clothes, which are small compared to the size of the iron plate). Apart from these drawbacks I have yet to test the durability to washing but I hope they will hold up. Certainly they are ideal and easier to apply on only natural fabrics such as cotton.
Alice
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Answer from Petit-Fernand
Dear Alice, Thank you for your feedback. Surely the thermoadhesive labels are designed for those fabrics, such as cotton, that can withstand high temperatures; for other types of fabrics, more delicate, there are the simple adhesive labels, to stick on the washing or brand labels. This way you will have the same result, so a marked garment, without the risk of damaging it. Kind regards, Elena
2
/5
★★☆☆☆
The labels are very nice, but I bought the thermo-adhesive ones and I have found it impossible to put them on my clothes. They fall off or simply do not stick
Tatiana G.
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Answer from Petit-Fernand
Dear Tatiana, we are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
Labels are fine but too much waiting time.
M. U.
Translated review
Answer from Petit-Fernand
Dear customer, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
3
/5
★★★☆☆
Satisfied but not completely, in the wash I found a few labels in my drum. Probably not enough iron or too much? Shipping much later than the 48 hours indicated.
Eugénie Louaisil
Translated review
Answer from Petit-Fernand
Hello Eugénie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Shipping was quick and on time and the graphics are as I expected however I don't like the material they are made of. I thought they were printed on cloth is instead it is like plastic. Especially for thermo-adhesive ones that are put on clothing, in contact with the skin, I don't think it's the best. I would have preferred them made of cloth. On durability I can't comment yet because it's too early.
B.
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Answer from Petit-Fernand
Dear customer, thank you for your feedback. Our thermoadhesive labels, as asserted on our website, are made of thermoadhesive and solvent-free polyurethane, so they are not harmful to children's skin. In addition, the smooth surface allows the labels to be impalpable and not pinch children's skin in any way. Thank you again for choosing Petit-Fernand Sincerely Elena
3
/5
★★★☆☆
The stickers are fine, just as I ordered them. The format was very good but it said to order in 48 hours and it took more than 10 days.... I did not use them for what I needed them for....
Cristina
Translated review
Answer from Petit-Fernand
Good morning Cristina and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
The order of the stickers are very cool and of good quality but when I placed the order I checked first that it does not ask for the address to place an order but only the money when you have already paid I send you the message that the address was missing and then that the order arrives much later than when it says delivery guarantee. It's a disaster on that part.
María José Fernández
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Answer from Petit-Fernand
Dear Maria Jose, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
As a product I do not discuss. I do however discuss the unreliable shipping as a time frame! I would rather pay even 2/3 but be sure it arrives in 2/3 days. Do not rely on the post office but some courier more accurate!
Veronica L.
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Answer from Petit-Fernand
Dear Veronica, Thank you for your friendly feedback. Our team is considering alternative shipping methods to be faster and more transparent. I wish you a good day, Elena
3
/5
★★★☆☆
The ' order has still not been delivered after more than 10 days
Elisa P.
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Answer from Petit-Fernand
Dear Elisa, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
2
/5
★★☆☆☆
Box closes well, a little too big for my daughter's backpack. Doesn't keep the cold out for long
Cris
Translated review
Answer from Petit-Fernand
Hello Cris, Thank you for choosing C-MonEtiquette! I'm sorry about your order and invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Shoe labels are nice but lose their color after two uses.
Prieto Romero,javier
Translated review
Answer from Petit-Fernand
Dear Prieto, Thank you for sharing your opinion. It is not normal for shoe labels to peel off, I invite you to contact me by email at [email protected]. See you soon, Melina.
3
/5
★★★☆☆
Peel off pencils
Julie Letiexhe
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team