/10
★★★★★
based on 125707 reviews published
★★★★★
based on 125707 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Disappointed with the quality of the products supplied, in particular the iron-on labels (a break that doesn't hold) and the shoe labels, which my 2.5-year-old daughter was able to remove without any problem.
Cyrielle C.
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you're disappointed with the quality of the labels. We fully understand your frustration and would like to resolve this issue. We will contact you directly to discuss the situation in detail and find a solution that works for you. The C-MonEtiquette team
3
/5
★★★☆☆
This year I was a little disappointed because I ordered the same labels for school supplies as last year and they were much larger.
Vanessa Varnier
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Answer from Petit-Fernand
Hello, thank you for your feedback. We're sorry to hear that the label format did not meet your expectations this year. The format of the labels has remained constant, but it is possible that variations in perception may occur. We encourage you to send us photos of the labels you received by email so that we can better understand the situation and provide you with an appropriate solution. The C-MonEtiquette team
2
/5
★★☆☆☆
I'm very disappointed with the iron-on labels, although I followed the instructions, they come off the garments.
Magalim
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Answer from Petit-Fernand
Hello Magali, We find it unusual that you have encountered a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. Please contact our customer service department. We'll be happy to help you find a solution tailored to your needs and offer you the support you need to resolve this situation. The C-MonEtiquette team
3
/5
★★★☆☆
I've been ordering from your site for several years now, and so far I've never been disappointed, and have even recommended it to friends and family. This year, I didn't receive the labels and I'm going back to school without them. Problem with the letter carrier? Address problem? I don't know. But you have quality products and I thank you for that.
Pascale Estela
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Answer from Petit-Fernand
Hello, Thank you very much for your loyalty and recommendations. We are very sorry to hear that you did not receive your order this year. We hope, however, that the second shipment reached you! All the best, The C-MonEtiquette team
2
/5
★★☆☆☆
The choice of prints is great, the bottles are beautiful but I'm very disappointed, the design started to come off after a week, as well as a letter from her first name ?? even though we take good care of it. I wouldn't recommend it.
Alyssa Lambert
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Answer from Petit-Fernand
Hello, We find it unusual that you have experienced a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. We will contact you directly to discuss the situation and find a solution tailored to your needs. We are committed to providing you with the support you need to resolve this issue satisfactorily. The C-MonEtiquette team
2
/5
★★☆☆☆
I bought a very pretty personalized water bottle, but it's dangerous because it's not watertight. It emptied into my son's schoolbag and I'm sure (because I've checked it a thousand times with my husband) that it wasn't us who didn't close it properly. I've written to customer service and so far there's been no reply.
Stefania
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Answer from Petit-Fernand
Hello, We're sorry to hear that you've experienced a leaking problem with your personalized water bottle. We understand the importance of resolving this problem quickly. We will get back to you as soon as possible to find a suitable solution. The C-MonEtiquette team
2
/5
★★☆☆☆
I ordered my son's labels on 19/08, to this day I still have nothing. I have not noted any business. I am really not satisfied. Sincerely
Celine Menargues
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Answer from Petit-Fernand
Hello Céline, Your order has been resent due to the non-receipt of the initial shipment. We hope you have received it correctly this time and that you like the products. The C-MonEtiquette team
3
/5
★★★☆☆
Ordered the stick on sticker this time but was really happy with them. They ar3 hard to peel off the backing paying resulting in 1 corner becoming crinkled and then they are easy to peel of the garment. Will be re ordering the iron on ones again as they were great
Mrs S.
Answer from Petit-Fernand
Hello Salina, We're sorry about this quality issue, and have sent a new batch of labels into production for you as a replacement. We hope this order arrives very soon. Have a wonderful day!
2
/5
★★☆☆☆
The stickers don't seem to have been cut properly. They were very hard to remove from the backing and when I did manage to remove one it was all misshapen on the corners.
Danielle H.
3
/5
★★★☆☆
I ordered a snack box and I'm disappointed with the result: a simple label stuck on the box. I was expecting something better, too bad. Otherwise it is very beautiful and good quality to see in time.
Samantha Villefayot
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Answer from Petit-Fernand
Hello, Thank you for your feedback 🙂 Indeed, our snack and meal boxes are personalized with stickers. The aim is to allow you to change your personalization according to your children without having to repurchase the whole product ? Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I have not yet received my order and so I had to find a plan B to label the supplies for my child who came home this morning.
Nh
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Answer from Petit-Fernand
Hello, We are sorry to read that you have not yet received your order by the postal service. Our Customer Service department has just contacted you to suggest a solution. Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Unfortunately, my order never arrived and I am currently waiting for a refund
Udella F.
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Answer from Petit-Fernand
Good morning Francesca, we sincerely regret the inconvenience regarding the non-delivery of your order. We have tried our best to assist you by offering two alternative solutions to resolve the situation, including a new shipment. However, we understand your decision to opt for a refund. We would like to clarify that the non-delivery was not due to our error, and we apologize for the inconvenience this has caused. However, we are available for further clarification or to assist you in the future. We thank you for your understanding. Clare, Petit-Fernand
3
/5
★★★☆☆
I was disappointed that I bought to different name labels they came in the same book But were for two Different family's so not the best gift I could have given Then both I had to break the book re print the instructions
Customer
Answer from Petit-Fernand
Hello Penelope, We're sorry to hear you are unhappy with your order. In order to help reduce the impact on the environment, we use as little paper as possible when making orders, which is why we put multiple labels with different names in a single booklet. If you wish to have separate booklets, the best way to guarantee it is by placing the orders separately. Our marketing department has been notified about this, in order to make this clear on our website. We apologise for this inconvenience, and thank you for your understanding. Have a wonderful day!
3
/5
★★★☆☆
I recently bought the school pack, but unfortunately I'm disappointed with the distribution of the labels. There aren't enough labels for clothes, and I only received one page of labels for shoes, which is insufficient. Conversely, there are far too many labels for objects. This unbalanced distribution has left me short of labels for essential needs. I really don't want to have to buy another 30-pack when this one isn't suitable.
Dydyne
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Answer from Petit-Fernand
Hello, thank you for your comment. We are sorry that the Pack you have chosen does not meet your needs. ?? Your feedback is extremely important to us as it enables us to improve the products we offer you! Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
I have ordered stickers from here before and they were great! However, this time the stickers I ordered are virtually impossible to unstick from the backing paper. Which means that by the time I've unstuck them they are all creased and don't stick as cleanly on the labels. I must admit I'm disappointed that the quality is not as good as previously.
Jenni F.
Answer from Petit-Fernand
Hello Jenni, We're so sorry about this issue with your labels. We have sent a new batch into production for you, and hope it will arrive soon. Have a wonderful day!
2
/5
★★☆☆☆
Rubbish !!! Already peeling off and items only been washed once . £18 for rubbish ??
Kelly B.
3
/5
★★★☆☆
First order never received and no response from customer service... I gave myself a second chance with a second order by paying FDP for express shipping. I received my labels after 4 days. Luckily, I still received the labels for my son's first day of school. Product as created. I share....
Amélie
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Answer from Petit-Fernand
Hello Amélie, We are delighted that you have finally received your products ? However, we invite you to contact our Customer Service so that they can help you with the order that was not delivered to you by the postal services. We wish you an excellent day, Camille C-MonEtiquette
3
/5
★★★☆☆
Over the customer service, the gourd arrived damaged and impossible to fill out the claim form because "temporary error" I tried several days to refile and I finally gave up.
Nathalie Pompei
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Answer from Petit-Fernand
Hello Nathalie, We're sorry your product arrived damaged. Our Customer Service department has just sent you an e-mail to help you as soon as possible. ?? Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
The stickers are beautiful. The delivery time takes forever.........also if you order then allow plenty of time.
Jrr
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Answer from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. However, we are pleased that you like the stickers. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
Unfortunately, the labels don't stick really well. Within a week they started to peel off the pens.
Meltem A.
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Answer from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you for more information. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I received my article
Augustine
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Answer from Petit-Fernand
Hello, We are delighted to read your message and hope that your order meets your expectations? Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Good evening, I've been a C-monétiquette customer for years and so far I've been satisfied with both the quality and the service (although last year, delivery of my back-to-school order took a very long time and the labels arrived well after the start of the school year (Belgian); but ok, not a tragedy). This year, I went ahead and had them delivered on time, but I was very disappointed by the quality of the labels: very, very difficult to peel off, almost impossible to do without damaging/creasing a corner of the label, it's as if they were almost or even not pre-cut? I ordered a lot of them this time, in different sizes and for two children, and I'm very disappointed to end up with a large batch so far below the quality I was used to from C-monétiquette... Incidentally, I'm also a little surprised to find, in my order, labels for different children grouped together in the same booklet, not very practical, but not dramatic (unlike the quality of the cut).
Alina Kiliesaite
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Answer from Petit-Fernand
Hello, First of all, many thanks for your loyalty? However, we are very sorry to read your message. It must be a problem with the cutting of your labels. Our Customer Service has just contacted you to help you...? Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I ordered a personalized water bottle 2 weeks ago. Unfortunately for our little girl, the gourd leaks through the lid. It's a shame because it's beautiful and keeps the water fresh.
Noémie Mâlet
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Answer from Petit-Fernand
Hello, We're very sorry to hear about the problem with your plug. Our Customer Service has just contacted you by e-mail to help you as best we can 🙂 Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Hello, I'm usually very satisfied, I order some every year, but this year they don't hold at all, they come off the pencils and markers. I had to put Scotch tape on each pencil and felt-tip pen to make them stick. Bof bof. I'll try somewhere else next year.
Morgana
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Answer from Petit-Fernand
Hello, We're sorry to read your message. As you have seen in the past, it is not normal for your labels to come off like this. For pens, however, we recommend our mini labels, which are thinner and therefore fit perfectly on pen templates. Our Customer Service has just contacted you to help you. Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I was disappointed as half of the labels came off the clothes when they were washed, even though I waited for the required time before washing.
Mrs G.
3
/5
★★★☆☆
I am very disappointed in the quality of the stickers this year. They are ripping very easily when taking them off the sheets and almost separating. I doubt they last like previous years have.
Customer
Answer from Petit-Fernand
Hello Susan, Our customer support has emailed you about this issue, and we have sent you a new batch at our expense to replace the faulty batch you received. We are sorry about the problem with quality, and hope your new batch gets to you very soon. Have a wonderul day!
3
/5
★★★☆☆
I would like to return to sending the products by mail with a minimum purchase, as it was before. Now with a carrier you have a high minimum purchase and for it to be free it has to be at a pickup point.
Cristina Bordonada Zapata
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Answer from Petit-Fernand
Hello, We have indeed decided to change our shipping methods to ensure a faster and safer delivery than before 🙂 However, we are not changing our products and we hope you will continue to like them ! Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
The stickers are of good quality and beautiful. However, it is annoying and incomprehensible why the 3 different names, of which I had ordered 60 each, were distributed over 2 "booklets". They were intended as a gift for the first day of school and normal sheets would have been enough for me, but I had to cut out the sheets with the other children's names from both booklets and one child was disappointed not to have a "booklet" at all.
Sen D.
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Answer from Petit-Fernand
Hello, thank you for your feedback. If the customer does not provide exact details, the labels will be sent in the same booklet. In the future, please feel free to let us know that your order is a gift and that you would like separate booklets. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I've been using labels from this brand for nearly 5 years now, and for the first time I'm disappointed. It's extremely difficult to peel them off the backing page, the glossy film ends up tearing, the label wrinkles and becomes unwearable. A real shame
Patricia Ahmiddouch
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Answer from Petit-Fernand
Hello Patricia, Many thanks for your loyalty? We hope that the labels we have sent you are as easy to use as usual. We are sincerely sorry for this cutting incident. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Lots of choice, new products, it's great. However, the labels aren't as easy to remove from their backing as they used to be. As a result, they tear a bit, which is very annoying, and it takes a lot longer to stick them on clothes and other objects.
Nadege
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Answer from Petit-Fernand
Hello Nadège, Thank you for your feedback? We are delighted that you like our products. Concerning your labels, our customer service has just contacted you by e-mail. Your labels should not be difficult to remove from their holders. Have a nice day, Camille C-MonEtiquette