/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Your labels will never arrive. This is the second time that I've ordered from petit Fernand. The first time, the labels never arrived. They sent some more out, which also never arrived, so they gave me a refund. 2 years later, in a blind hope that I was just unlucky, I thought I'd give them another go and.... yep, no labels. From my personal experience, if you order with petit Fernand, you will never receive your order. As a positive, the customer service has been good.
Olivia D.
Answer from
Petit-Fernand
Dear Olivia, we're sorry this happened to you. I don't know what happened the first time, but the second time the delivery address you indicated in the order was incomplete, so indeed it wasn't easy to deliver. Having had no return from the postal services, as promised, we just put the order into process again, you should receive it next week. Please let us know as soon as you have it. Best regards, Sophie