Reviews Petit-Fernand

You must well specify the delivery time, not indicate 48 hours!!!

At the moment not good review. Ordered the labels on a Friday, the following Thursdayand I get an email warning me that the 48h delivery time cannot be met as they said and that the labels are being reprinted. conclusion: my daughter has already started school but I can't deliver the materials because they are not labeled. I asked for my money back because I don't need the labels +, but I still haven't received a response.

Very slow delivery.

Unfortunately, after two weeks the order has still not arrived!

I have yet to receive the goods

Unfortunately I have to give negative review as the goods never arrived!

Never arrived the shipment paid for more than a month ago.... Still waiting

Very nice products but very bad customer service. I ordered some stickers and another product. They notify me by email that the product will be shipping late and they will give some free stickers. After a few days an email arrives notifying me that the order has shipped. I assume that the items will arrive all at once. I receive it, but in the envelope I find only the product and the free stickers, no label. I write notifying them that I have received the package but the labels are missing, they reply that the labels were shipped separately; nil mention of my communication regarding the fact that they have not yet arrived and what I will have to do if they do not arrive, which is definitely likely, since if the shipment of the product was late I imagine that the labels were shipped first...of course I can only guess since they did not even inform me when they were shipped. I rewrite asking for more information, but all is silent.... The order is dated 28/08. I am still waiting.

Labels ordered on August 29 and never delivered

I still have not received the order placed by me about ten days ago now. I have already paid for the order but, so far, I see no record of what I purchased. Will the goods be delayed? Are they perhaps taking all the useful days for delivery and beyond? If so I will let you know....

It has been 15 days since the purchase and I still have not received my order. I have filed a claim and they tell me that there has been a problem with the printing of the labels and that they will do it again. Instead of sending it to me by express mail they send it by ordinary mail without even a tracking number to give me. I am still waiting for my package... a disaster!

Delivery times not respected and I still haven't received my parcel and I have no information. It's just not professional.

I haven't received anything after 12 days

The truth is that I was disappointed and I do not think I will repeat. The delivery was in 15 days when on the web they say from 48 hours. I claimed the order on several occasions and either I had no response or it took days to arrive. I do not recommend it

Order never received! non-existent customer service (automatic message sent in response!) I'm disappointed.

I received someone else's order (wrong name tags) and the lunch box bag was missing. This order arrived within 9 days (6 working days). I sent an e-mail to the "contact" for my label, but the telephone number only answered on an answering machine which said that all exchanges were by e-mail. I received a reply within a day, with apologies. The order was resumed and scheduled for 48 hours ... I'm still waiting, it's already been 4 days ... in short, I'm disappointed, we're already 15 days from the start of the school year ... announced deadlines not respected ...

My parcel has not been received

I placed the order for 100 labels on August 31, and as of today, September 15, they still have not arrived.

The order has not arrived since I placed it 15 days ago.

Order never received

The labels don't stick very well and wash off after 1 wash.

The package has arrived and they are very nice. I don't investigate the delay because the Italian postal service is capable of anything!!! 🙂

The iron-on labels are beautiful, but they come off in the first wash. I wouldn't recommend them at all!

I have no response from them and I can't get in touch and the package has not arrived.

It has been 15 days and still the product has to arrive

I have been buying for years and always do well

Ordered on the 3rd nn have not yet arrived

I haven't received my order, 2nd is September and still waiting.

Incorrect debit from my order ??????

I have not received my order, I placed it on August 29th and I don't know anything, I have written several emails asking and I have not received a reply.

Ordered the labels more than 10 days and still nothing

I sent an email with no reply and left a message on the answering machine with no return. I never received my labels. Thank you for doing the necessary quickly.

Hello, order not received to date although I ordered since August 25, supposedly shipped since August 28. Very disappointed

Time to get the purchase is too long. After 12 days, I haven't received anything...

I did not receive my labels. I would like a refund. Order placed on august 29th, today is september 14th.

Hello, unfortunately we can't reply to your inquiry as we still haven't received our labels. Is this normal? The 48-hour deadline is well past... Thank you for following up quickly on our parcel. Kind regards

I placed my order on August 29th. I followed up in between by sending an email saying that I still hadn't received anything. They replied in amazement that they had to take into account the postal delivery time. Today is September 14 and I still haven't received anything. It was supposed to be for the start of the new school year.

Deadlines not met. No commercial gesture to compensate for the delay.

Label peels off after first wash

It's been 2 weeks and I still haven't received my labels. I wrote 1 email but no answer. Decu