/10
★★★★★
based on 125739 reviews published
★★★★★
based on 125739 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Beautiful labels. Too bad you can't customize them further ( choosing different subjects and not just one) Sore note the waiting time....
Elisa D.
Translated review
Answer from Petit-Fernand
Dear Elisa, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
Unfortunately despite entering the work address it was sent to my home address. I no longer reside there but fortunately I know who lives there and was able to bring the letter to me, otherwise it would have been much longer. About 3 weeks have passed since the order was placed. The quality of the product meets expectations.
Valer S.
Translated review
Answer from Petit-Fernand
Dear Simone, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
The labels are beautiful but outside the delivery period, too late.
Yolanda Pagan Caro
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Received after almost 1 month.
Cinzia L.
Translated review
Answer from Petit-Fernand
Dear Cinzia, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
3
/5
★★★☆☆
The shipment took more than I expected but mainly, some stickers fell after one laundry. this is my third time using petit and I was more pleased in the past
Abby
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
I love the products - they're faultless and really well designed. I've had mostly good experiences, but wasn't happy about waiting nearly a month for one of the products I ordered. I found that disappointing.
Anon
Answer from Petit-Fernand
Hello Anon, we are happy you liked the goods and thank you for your message. Delivery normally should not take so long, this is very unusual. We send the goods out after max 48 h and then the post service takes 2 - 6 days, sometimes 10 days, we have no influence on this; But 1 month is too long and we are sorry about this and invite your to contact our customer service next time. Thx again for your order. Kindly, Marylin
3
/5
★★★☆☆
The order placed for shipment within 48 hours after placement was delivered after 10 days
Dolores S.
Translated review
Answer from Petit-Fernand
Dear Dolores, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
Very nice labels but Petit Fernand is not at all competitive with amazon neither in cost nor in delivery time.... Too long.
Adele
Translated review
Answer from Petit-Fernand
Dear Adele, Thank you for choosing Petit-Fernand! Our shipping times include 48h business hours for manufacturing plus 2 to 10 business days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
Nice label, pretty patterns and colors
Melissa Seve
Translated review
Answer from Petit-Fernand
Hello Melissa, Thank you for choosing C-MonEtiquette! Have a nice day, The C-MonEtiquette Team
2
/5
★★☆☆☆
This is my second order with Petit-Fernand. Didnt face any problems the first time. But this time was very different. Very late delivery. The pages on the sticker book were loose. Some iron on labels fell out after 2 washes.
Remya S.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
Shipping could be faster, but otherwise I love them!
Barbara Belen Hernandez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The product is very nice and excellent, only that it took a while to arrive.
Juliana Velasco
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
I don't know, I don't think I would order again... they don't convince me much.....
Noe
Translated review
Answer from Petit-Fernand
Dear Noelia, Thank you for your feedback. I am sorry that you are not satisfied with our products, I invite you to explain what you did not like to [email protected] if you wish. Have a nice day, Melina
3
/5
★★★☆☆
Some stickers with colored background have marks and the color is not uniform. The white ones are very good, the colored ones are regular.
Vanessa Gallardo
Translated review
Answer from Petit-Fernand
Dear Vanessa We are sorry to hear that your labels have marks. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
I ordered a second run because I really liked the first one but when I washed the garments of the first run all the strips are coming off, it is not the first time I use these things but it is the first time they are coming off.
Tamara Sanchez Martinez
Translated review
Answer from Petit-Fernand
Dear Tamara, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
It has been more than 10 days since the order was placed and still nothing has arrived.
Araceli Pavesio
Translated review
Answer from Petit-Fernand
Dear Araceli, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
Nice labels but delivery takes too long
Guest
Translated review
Answer from Petit-Fernand
Hi Jennyfer, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Half of them came with the right name and half with the wrong name.
Apolonia Barcelo
Translated review
Answer from Petit-Fernand
Dear Apolonia, Thank you for choosing Petit Fernand ! We are very sorry that you did not receive your order correctly. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
The labels are pretty, but unfortunately after a month's use, several of them have come unstuck...
Myriam
Translated review
Answer from Petit-Fernand
Hello Myriam, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Great product! Great service! To be improved shipping!
Carmelo G.
Translated review
Answer from Petit-Fernand
Dear Carmelo, Thank you for choosing Petit-Fernand and for your great feedback! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
It has taken a long time to arrive. 14 days since I ordered it. The product is very good.
Rocío Pérez Nevado
Translated review
Answer from Petit-Fernand
Good morning Rocio and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
The labels are wonderful but this is the second time they have not arrived at home....
Carmela M.
Translated review
Answer from Petit-Fernand
Dear Carmela, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
3
/5
★★★☆☆
A little disappointed. 3 weeks after being installed, some of the clothing labels have already peeled off.
Guillaume
Translated review
Answer from Petit-Fernand
Hello Guillaume, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team ? Please note: garment stickers are to be affixed to the garment's care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
Unfortunately it took two weeks to be delivered. I was expecting my product in less than 3 days as it was advertised. I had to send an email asking about my product. There was no information prior that.
Mrs M.
Answer from Petit-Fernand
Hello Sarah, we are very sorry to hear that you are not happy with the delivery date and that you did not get an answer. This is not normal. All messages are treated, but sometimes in the high season (which is just over now), it can take a bit longer. We hope you have received an answer by now and if not invite you to contact us again. Concerning delivery, as mentioned on our website, all orders are produced and send out after 48 h and the Post Service takes 2 - 6 Days for delivery. Thank you very much, Kindly, Marylin
3
/5
★★★☆☆
I have always been satisfied with the shipment At the reception and with the labels this time much, much delay on the reception of the reminder 3 times so that they send me back the labels which I did not receive with the first sending.
Caroline Sechi
Translated review
Answer from Petit-Fernand
Hello Caroline, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Hi, I ordered a lunch bag, a water bottle and labels, I paid the shipping costs which, on an order of 40 euros, was 6 euros. I received the labels in the mailbox, the water bottle by courier and the lunch bag has not arrived yet. I think the company needs to improve its policy on shipping goods both economically and logistically. You cannot send the material of one order in several installments, I have never seen such a case.
Francesca N.
Translated review
Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! We are sorry that you received your order in multiple installments, we will be happy to try to resolve this inconvenience. Please do not hesitate to contact us at [email protected] if you have any concerns. Have a wonderful rest of your day, Elena
2
/5
★★☆☆☆
They took longer than expected to arrive. I ordered from his company and another one at the same time. The other company's arrived much sooner.
María Gallardo
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
It was written that I would be delivered in 48 hours, but the labels arrived a week later. My son was going on a school trip (yes, so early for a new school year) and I needed everything labelled (clothes, water bottle, suitcase, shoes, ....) and I didn't receive the labels beforehand, nor even a reply to my email.
Cecile VignÉ
Translated review
Answer from Petit-Fernand
Hi Cecile, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
The stickers are very good. Just as we ordered them, but I think the waiting time to receive them was excessive.
Jaime Navarro Carreras
Translated review
Answer from Petit-Fernand
Good morning Jaime and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Thermo-adhesive labels do not conform. Clothes washed 4 times and already it goes. A long way from 60 washes. What's more, I didn't receive them within 48 hours.
Perret
Translated review
Answer from Petit-Fernand
Hello Perret, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team