/10
★★★★★
based on 125739 reviews published
★★★★★
based on 125739 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Beautiful labels but unfortunately they come off after washing
Guest
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Answer from Petit-Fernand
Dear customer, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
The labels are very good, however, the waiting time to receive the product was very long
Carla T.
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Answer from Petit-Fernand
Dear Carla, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
Delivery times not respected. And a cuddly toy damaged by iron-on labels! 🙁
Sophie
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Answer from Petit-Fernand
Hi Sophie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Very nice design but unfortunately it took much longer than expected and I could not use it in my son's school supplies. The delivery service needs to be improved.
Lis
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
Shipping took ages. Didn't arrive in time for the start of school. Product is ok.
Fam I.
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Answer from Petit-Fernand
Good day ! Thank you for your purchase at esistmeins.de ! We are sorry that the shipment took so long. We send the goods out after 48 hours of production by post with "priority" service and then the post office needs 2 - 6 working days, sometimes the letter is already there after 2 - 3 days and sometimes the post office takes longer, unfortunately we have no influence on that. As a rule, however, it is quicker and the goods arrive quickly. We are pleased that you like our product. Mfg, Marylin
3
/5
★★★☆☆
They are fine. But some are too small.
Julia
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Answer from Petit-Fernand
Dear Julia, Thank you for choosing Petit-Fernand and for sharing your opinion. Indeed, we have several label size options, you can choose on our page. Have a nice day, Melina
2
/5
★★☆☆☆
They take a long time to send them!!!! Otherwise very good!
**
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Plenty of time x arrive!
Ele
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Answer from Petit-Fernand
Dear Eleonora, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
Received fairly quickly Label conforms to what I ordered Unfortunately peels off very quickly
Nacera-tony Menadi-houssin
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Answer from Petit-Fernand
Hello Nacera-tony, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Hello, I'm not very satisfied because I still haven't received the gourd I ordered. Thank you for your help.
Laurence Schuman
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Answer from Petit-Fernand
Hello Laurence, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The stickers are great but it took almost two weeks longer than expected to arrive.
Neus
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Answer from Petit-Fernand
Good morning Neus, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The stick on stickers do come off in the wash!!!!
Sarah
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
The product is very good, it just takes a long time to arrive.
Angela
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Answer from Petit-Fernand
Good morning Angela, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Customer service failed me. I made a mistake when I placed the order, I wrote right away to modify it and they replied two days later saying that the order was already placed and they couldn't modify it. I understand that, but they could check it (or give you the option to do it yourself before they print it)...or have the courtesy to give you some "plus" for another order.
Àngela Amer
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Answer from Petit-Fernand
Dear Angela, Thank you for choosing Petit-Fernand and for sharing your opinion. I invite you to contact our customer service at [email protected] if you would like a commercial gesture. See you soon, Melina
2
/5
★★☆☆☆
I bought 1 pack crib and mini pack mainly to label clothes. When I received them I was very happy, the labels were very cute, colorful and easy to stick. In use, however, the products turned out to be very disappointing, because even when I followed the recommendations, the iron-on and self-adhesive labels didn't stand up well to machine washing. I won't be ordering from this site again. Nothing beats a good old indelible pen, even if it's not as pretty!
Brozzi
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Answer from Petit-Fernand
Hello BROZZI, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The labels I haven't tried yet,but the delivery time remains too long indeed very long
Andrea A.
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Answer from Petit-Fernand
Dear Andrea, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
The self adhesive stickers for clothing came off in the wash even though they were applied to the clothing weeks before going into the wash. I was very disappointed and greatly inconvenienced as it takes time to put them on and to take them off when they have stuck themselves to some other piece of clothing in the washing machine. I won't be buying them again. The iron-ons work fine
Wendi Smallwood
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Answer from Petit-Fernand
Dear Wendi, Thank you for shopping with us and sharing your opinion! I'm sorry to hear that you had a bad experience with our products, I suggest you to contact our customer service at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Good labels and as expected, too bad about the late delivery! Very long time
Ilaria
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Answer from Petit-Fernand
Dear Ilaria, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
You sent part of my last order to another address, this person found me by chance through social, and so we did the merchandise exchange !!! Of course I got his ! Very bad service
Francis F.
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Answer from Petit-Fernand
Dear Francis, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
3
/5
★★★☆☆
They take a long time to deliver
Lourdes Perez Reed
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Answer from Petit-Fernand
Dear Lourdes, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
3
/5
★★★☆☆
Labels received very quickly and happy with the result, but gourd received a long time later and customer service unreachable.
Maeva Basque
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Answer from Petit-Fernand
Hello Maeva, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I bought the TERMOADESIVE labels but unfortunately on some types of fabrics they come off at the first wash
Lorena P.
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Answer from Petit-Fernand
Dear Loredana, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. I invite you to write to [email protected], indicating your order number and attaching photos of the labels coming off. Good day, Elena
2
/5
★★☆☆☆
The stickers have started to come off after one wash
Natalie B.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
The product is fine, but in the end somewhat expensive for what it is and the customer service did not please me at all. I don't think I will buy again and will not recommend it. Thank you
Mónica Esteve Alcón
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Answer from Petit-Fernand
Dear Monica, Thank you for choosing Petit-Fernand. I am sorry you did not have a good experience with our services, I invite you to contact us at [email protected] to find a solution. Have a nice day, Melina
2
/5
★★☆☆☆
Order placed on 20/08 and received on 16/09 so not happy at all since the return to school was already done!!!!
Barbara Tournayre
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Answer from Petit-Fernand
Hello Barbara, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
I bought stickers on the web and by mistake they put in the shopping cart another model different from the one I chose. I contacted Petit Fernand to report the problem and they confirmed that in the basket there was another different model and they have not helped me nor have they answered me more to see what solution we give to the problem.
Elena Vicente
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Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand. I am sorry that you did not have a good experience with our services, I invite you to contact us at [email protected] to find a solution. Have a nice day, Melina
2
/5
★★☆☆☆
Label that goes into the washing machine. Required in recommend....
Amélie Dapoigny
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Answer from Petit-Fernand
Hello Amélie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Ordered stickers on September 9.September...today is September 25.and they still have not arrived.No notice of delay or any information about the order.They are the invoice for the payment. I have already heard unfortunately that they are very slow and I have to contact them myself. I also wanted the water bottle...(which by the way weighs a lot) but given the first experience...I will never order anything. If 30 stickers I have to wait 1 month.... Thanks but no,there is amazon...more reliable!
Dita
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Answer from Petit-Fernand
Dear Dita, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
2
/5
★★☆☆☆
Order received late and envelope damaged
Beverley
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Answer from Petit-Fernand
Hi Beverley, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
They take a little while to ship the order.
Silvana Alomía
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina