/10
★★★★★
based on 125751 reviews published
★★★★★
based on 125751 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
You are paid !!!! where is my order ??? never imagine you like that.shame
Prisca Umuhoza
Translated review
Answer from Petit-Fernand
Hello Prisca, Thank you for sharing your opinion. Your order was dispatched on the 23/03, and with the current situation you can imagine that the Post Office is sometimes saturated and takes longer to deliver. If you still haven't received your order by that date, this is indeed not normal and I invite you to make your complaint to [email protected] so that we can send you the order as soon as possible. Good day, Melina
1
/5
★☆☆☆☆
Fatal!!!! I ordered it more than a month ago and they ask me the valuation when I haven't even received it.
Angela Delgado Aguilar
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Answer from Petit-Fernand
Good morning Angela, I am very sorry that you have not received your order yet, I invite you to contact our customer service at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not received my order, I have written them an email and I have not received a reply, it has been more than a month since I placed my order.
Andrea Cousiño
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Answer from Petit-Fernand
Good morning Andrea, I am very sorry that you have not received your order yet, I invite you to contact our customer service at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Hello Customer service was not able to modify my order or cancel it. And customer service replied that after 7 days . ....
Nathalie Taillandier
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for sharing your opinion. We are sorry that you are not satisfied with the labels you received, please do not hesitate to contact us again at [email protected] if you would like more information. Good day, Melina
1
/5
★☆☆☆☆
I have not received my order yet. I hope you will give me a solution. Thank you very much
Cristina Santos
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Answer from Petit-Fernand
Good morning Cristina, I am very sorry that you have not received your order yet, I invite you to contact our customer service at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Very disappointing product. No satisfaction whatsoever. The labels come off systematically on all garments as soon as, if not before, the 1st wash.
Magali
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Answer from Petit-Fernand
Hello Magali, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels are coming unstuck, it's not normal, I invite you to write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Address error delivered to my old address from over 1 year ago when I had changed the billing address thinking it would be taken into account. I've sent 2 emails with no response from you and with containment, I don't even know if they're going to reship my order to the right address! In the meantime my money has been used for what because I haven't received my order !!!!
Alexia Mignon
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Answer from Petit-Fernand
Hello Alexia, Thank you for sharing your opinion. We're sorry you didn't receive your order, I've just put it back into production to send it back to you at the right address. Good day, Melina
1
/5
★☆☆☆☆
I'm very disappointed because the labels don't stick over time, i.e. the label is ironed onto the fabric, so far no problem, the label holds, but once the garment is worn, the fabric dries and the label falls off, or sometimes it falls off in the washing machine.... it's a shame, none of the labels on the different fabrics held...
Fiona
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Answer from Petit-Fernand
Hello Fiona, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels don't fit, that's not normal, I invite you to write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Yes, because I ordered on March 11, 2020 and here we are on March 31 and nothing has been received despite my reminders. I am very disappointed and if within 24 hours there is still nothing after my message, I will request an immediate refund.
Laetitia Tiffon
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Answer from Petit-Fernand
Hello Laetitia Thank you for sharing your opinion. We're sorry you didn't receive your order, and that's why we've put it back on the drawing board. Good day, Melina
1
/5
★☆☆☆☆
Labels don't wash off
Edwige Clairet
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Answer from Petit-Fernand
Hello Edwige, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels don't fit, it's not normal, I invite you to write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I never received the labels I ordered and would like a refund.
Khadija Hajjaji
Translated review
Answer from Petit-Fernand
Hello Khadija, Thank you for choosing C-MonEtiquette. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
2 orders and I still haven't received anything... Frankly, I'm not happy.
Nathalie Senkaya
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for choosing C-MonEtiquette. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I still haven't received my orders
Nathalie Senkaya
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for choosing C-MonEtiquette. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I still haven't received the requested labels I understand the period, but it's been a month So since I haven't received a single notification for me the rating is zero stars
Serena L.
Translated review
Answer from Petit-Fernand
Good morning Serena, thank you for your order and your comment. I am very sorry that there were problems with the delivery, if you did not receive your products please contact me by email at [email protected] so that together we can look for a solution as soon as possible. Cordially, Caterina
1
/5
★☆☆☆☆
Actually, it's not even worth giving a star. I've been waiting ages for my order. I haven't even received a confirmation. I'm really pissed off. I will ask for my money back
Maria H.
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that there was a problem with your delivery and invite you to contact our customer service by e-mail at: [email protected] so that we can help you. Thank you for your understanding. We wish you a pleasant day! With kind regards, Marylin
1
/5
★☆☆☆☆
I still haven't received anything
Client
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I received the wrong name!
Dawn T.
Answer from Petit-Fernand
Dear Dawn, Thank you for ordering with Petit-Fernand UK! We are sorry that you received the wrong items and invite you to contact our customer service for help by e-mailing to: [email protected] Thank you very much! Kindly, Marylin
1
/5
★☆☆☆☆
I did not receive the order!
Christelle Auremboux
Translated review
Answer from Petit-Fernand
Hello Christelle, Thank you for choosing C-MonEtiquette. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Didn't receive my item
Lauz
Answer from Petit-Fernand
Hello, Thank you for ordering with Petit-Fernand UK! We are sorry that you did not receive your item yet and invite you to contact our customer service for help per e-mail to: [email protected] Thank you very much ! Kindly, Marylin
1
/5
★☆☆☆☆
I still haven't received my parcel!
Lydie Clerc
Translated review
Answer from Petit-Fernand
Hello Lydie, Thank you for choosing C-MonEtiquette. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I placed my order almost a month ago. My labels were quickly shipped. However, I'm still waiting for them !!!! It's been 3 weeks!
Magalie C
Translated review
Answer from Petit-Fernand
Hello Magalie, First of all thank you for your order at C-MonEtiquette. Your order was put back into production and reshipped today. We hope you will receive it quickly, despite the current situation which is slowing down shipments. Good day, Melina
1
/5
★☆☆☆☆
I have never received my order. I've claimed it, but nothing...
Ana Jiménez
Translated review
Answer from Petit-Fernand
Good morning Ana, I am very sorry that you have not received your order yet, I invite you to contact our customer service at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not received my order to date. Ms Poussin Jessica
Mme. Jessica Poussin
Translated review
Answer from Petit-Fernand
Hello Jessica, Thank you for sharing your opinion. I'm sorry you didn't receive your order, please contact us at [email protected] so we can find a solution. See you soon,Melina
1
/5
★☆☆☆☆
The stickers washed off
Katie B.
Answer from Petit-Fernand
Dear Katie, Thank you for buying with Petit-Fernand UK. We are sorry you had a problem with the stickers. This is not normal and we invite you to contact our customer service by e-mailing to: [email protected]. for assistance. Thank you very much. Kindly, Marylin
1
/5
★☆☆☆☆
I haven't received my order yet.... Although the e-mails confirm shipment since March 5.
Caroline Di Maria
Translated review
Answer from Petit-Fernand
Hello Caroline, First of all, thank you for choosing C-MonEtiquette. If you still haven't received your order, please contact our customer service department at the following address: [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I ordered the stickers in February and I have not received them yet.
Raquel Sánchez Castro
Translated review
Answer from Petit-Fernand
Dear Raquel, Thank you for your order with Petit-Fernand and for sharing your opinion. I am sorry that you haven't received your order yet, I invite you to contact our customer service at [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
It's been 2 weeks but I still haven't received my order
Carlotta
Translated review
Answer from Petit-Fernand
Good morning Carlotta, thank you for your order and your feedback. I am very sorry that there were problems with the delivery, please contact me by email at [email protected] so that together we can look for a solution as soon as possible. Cordially, Caterina
1
/5
★☆☆☆☆
I still haven't received my order!
Audrey Pain
Translated review
Answer from Petit-Fernand
Hi Audrey, We're sorry you didn't receive your order. Please contact our customer service department at [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
If only I had received my package I could leave an opinion
Agata C.
Translated review
Answer from Petit-Fernand
Dear Agata, Thank you for your feedback. We are very sorry that your order has not arrived yet, in fact we are out of the normal delivery time. Please contact us at [email protected] to find a solution. Sincerely, Caterina
1
/5
★☆☆☆☆
Your labels never reached me
Valeria
Translated review
Answer from Petit-Fernand
Good morning Valeria, Thank you for your feedback. We are very sorry that your order has not arrived yet, in fact we are out of the normal delivery time. Please contact us at [email protected] to find a solution. Sincerely, Caterina