/10
★★★★★
based on 125736 reviews published
★★★★★
based on 125736 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Very good customer service. But the labels have not arrived and I have requested a refund.
Patricia Dos Anjos
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
The product is very well made but the shipping took me more than two weeks.
María Ángeles
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
I give three stars for the late delivery.... almost three weeks of waiting... but the labels are very good.
Gemma Jover Molero
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Answer from Petit-Fernand
Good morning Gemma and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Clear, practical site. Fast delivery. Very pretty and aesthetic labels. But most iron-on labels did not stand up to washing at 60 degrees.
Nadège M
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Answer from Petit-Fernand
Hello Nadège, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Exceptional labels but they take a long time to arrive from the time you order them
Carmina Gutierrez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The labels are great, but if you want to keep them for future use, be aware that they won't stick properly! So you'll lose any labels you keep!
1000696351
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The delivery time was quite long, almost two weeks.
Monica C.
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Answer from Petit-Fernand
Dear Monica, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
2
/5
★★☆☆☆
Poor quality, have used before very happily but this batch only stick for 24 hours at best
Colin S.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
Practical and simple
Bp
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Answer from Petit-Fernand
Hello Blandine, Thank you for choosing C-MonEtiquette! Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Sin could be improved a little more for the price it is worth.
Ana María Rodríguez
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Answer from Petit-Fernand
Dear Ana Maria, Thank you for sharing your opinion, we take it into account. Have a nice day, Melina
2
/5
★★☆☆☆
I don't know what the labels are like because I haven't received them, customer service is practically nonexistent, when you contact them you get automated emails in response that don't solve your problem.
Ilaria
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Answer from Petit-Fernand
Dear Ilaria, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
3
/5
★★★☆☆
The product is very good but the shipping takes too long and there is no tracking it took me 2 weeks to arrive.
Guest
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
All good, the only thing is that it takes two weeks to arrive.
Angelica Vera
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
It took 13 days to receive the order
Mª Jose Gonzalez Diaz
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Answer from Petit-Fernand
Dear Maria José, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
Completion and dispatch times not in line with commitments (10 days) Product very good
Emma
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Answer from Petit-Fernand
Hello Emma, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Iron-on labels are great! On the other hand, I tried self-adhesive labels for clothes without iron on, and it was a disaster! They don't stick at all, despite following the instructions. And when you wash them ... they end up in the machine, which is very likely to damage it. Bad experience this time... too bad, but I'm going back to the 1sts with my iron!
Jenni
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Answer from Petit-Fernand
Hello Jenni, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Have a nice day, The C-MonEtiquette Team ? Please note: garment stickers are to be affixed to the garment's care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
Very quick receipt of the order, very nice labels but unfortunately they don't wash very well. Several labels were lost in the machine and had to be re-glued. Not very economical, too bad.
Gwen
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Answer from Petit-Fernand
Hello Gwen, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Shipping was a lot longer than stated, and the customer service on the phone wasn't the friendliest either! However, I am very satisfied with the labels themselves.
Anna.p
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Answer from Petit-Fernand
Good day ! We thank you for your order at es ist meins and regret that you were not satisfied with our service. We are working to serve our customers as well as possible. We are pleased that you liked the labels and wish you lots of fun with them! Mfg, Marylin
3
/5
★★★☆☆
Sometimes both the pressure-sensitive and adhesive labels peel off. Despite this, I am relatively happy with your products. That's why I repeat.
Elena Montesinos Marin
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Answer from Petit-Fernand
Dear Elena We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
Easy-to-use website, wide choice/customization options for labels. Big downside: follow-up and communication. For my first order, I was 2 weeks late in receiving the labels I had ordered. After sending an e-mail to the after-sales service, I received a reply within 24 hours informing me that a printing problem had been detected during the production of my order.
Mélodie Selmi
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Answer from Petit-Fernand
Hello Mélodie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Very disappointed because the labels come off in the wash.
Carole Hourez
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Answer from Petit-Fernand
Hello Carole, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
A cap arrived damaged... I didn't take the time to send it back... a bit disappointed... although the idea and the product are nice...
Aurélia Ternon
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Answer from Petit-Fernand
Hello Aurélia, Thank you for choosing C-MonEtiquette! I'm sorry that a cork arrived damaged, this is not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
The labels are fine (I know them from other years) but the order always takes a long time to arrive. This year I ordered it on 08/09 and it still hasn't arrived (today is 26/09).
Eva Del Alamo Valades
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
I had bought labels on other occasions and very well, but this time I am not so satisfied. The shoe stickers came with a plastic protector to prevent wear and tear and in my last order they no longer have it, which seems to me a failure, because it was very good, especially in summer, when sweat eats the color of the sticker. In addition, they took much longer than usual to arrive.
Xenia
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
On some fabrics, the labels come off, but otherwise, I'm happy, fast delivery, super cute labels.
Emilie Poul
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels are pretty but they don't stay on ... after a wash and sometimes even before the 1st wash they come off.
Emmanuelle Vivier
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Answer from Petit-Fernand
Hello Emmanuelle, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
It's average because it goes into the machine anyway.
Sophie Aubry
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Answer from Petit-Fernand
Hello Sophie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Very late shipment
Ana Barrantes
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Answer from Petit-Fernand
Good morning Ana, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
They used to be the top now they are very slow. i am afraid i will change suppliers pity.
Francesca R.
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! The labels are sent via free, non-tracking priority mail, and the items have a tracking number. Thank you for your feedback, we are indeed considering other more transparent shipping methods for next season. Sincerely, Elena
3
/5
★★★☆☆
The labels are fine but they have taken a long time to arrive.... 3 weeks since I ordered them.... in short... I will not repeat.... with stickets in 24 hours you have them at home....
Susana Baena Mess
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Answer from Petit-Fernand
Good morning Susana, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina