/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Order received far too late. Water bottle isn't easy to use for children. The quality of the steel is good though and the design is pretty.
Rachel H.
Answer from
Petit-Fernand
Dear customer, thank you for your trust. Water bottles are supposed to be easy to use so this is not normal. May I suggest you contact our customer service? We will happily look into this to make sure you are 100% satisfied. Have a lovely day, Eva
3/5
★★★☆☆
I only purchased the shoe labels ( very good) and iron on clothing labels, they haven't stuck as well as I was hoping and have had to put new ones on or has to re iron them after the first wash. They look brilliant and my little girl enjoyed picking out colour and pattens
Lucy S.
Answer from
Petit-Fernand
Dear Lucy, thank you for your message. Labels coming off in the wash is not normal. I invite you to contact out customer service about your difficulty. In the meantime, we will happily resend your damaged labels free of charge. Have a lovely day, Eva
3/5
★★★☆☆
At every wash the labels are coming off the clothes
Ann
Answer from
Petit-Fernand
Thank you for your message, something must be wrong as this is not normal at all. I invite you to contact our customer service, we will be glad to help you and we will make you you end up being 100% satisfied. Let us know, Have a lovely day, Eva
2/5
★★☆☆☆
Waste of money. They came off after 1 wash. I followed the instructions too. Wouldn't buy again.
Nia
Answer from
Petit-Fernand
Dear customer, I understand your frustration as indeed this is not normal. Don't hesitate to contact our customer service so that we can find out what happened and offer you a fitting solution as soon as possible. If the labels don't stick despite following instructions then we would resend your order free of charge within 48h. Let us know, In the meantime we wish to apologize for the inconvenience caused Have a lovely day, Eva