/10
★★★★★
based on 125737 reviews published
★★★★★
based on 125737 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
My order never arrived. It was shipped on 11/9 and as of today 24/9 after 13 days it still has not been delivered. UPDATE: The order finally arrived on 9/30. Everything as ordered. Too bad about the waiting time.
Elena B.
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
2
/5
★★☆☆☆
A poor impression of the LunchBox and a lunchbox bag still not received (three weeks after placing the order...). Disappointing!
Ip
Translated review
Answer from Petit-Fernand
Hello Martine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Disappointed with the self-adhesive labels even stuck on the. Label it school in the wash I recommend rather the one to iron.
Yana
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Answer from Petit-Fernand
Hello Yana, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Super beautiful patterns but the labels come off đ
AnaĂs
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Answer from Petit-Fernand
Hello Anais, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Good product in relation to value for money. Attractive graphics great for babies. I did not give a higher rating because the shipping time is really too long by the standard of online shopping we are used to.
Francesca
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand and for your positive feedback! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
Nice labels and delivery. However, there's a downside (not the least of which is that the shoe labels, once applied, fade after barely 2 uses. So I don't think they were intended for this use. I'm pretty disappointed on that score.
Anne Laure
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Answer from Petit-Fernand
Hello Anne Laure, Thank you for choosing C-MonEtiquette! I'm sorry your labels are fading, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Some labels arrived in a different color than those ordered. Good quality.
Cristina
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Answer from Petit-Fernand
Dear Cristina, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
The order took a long time to come although we were pleased with the designs when they arrived. I ordered three designs for my three children but they only came in two order books so one of my children was very upset not to receive their own Ă«australia' stickers.
Rw
Answer from Petit-Fernand
Hello, we thank you for shopping with us. We are sorry you where not satisfied and about the booklet. You can asked for have 1 booklet per name when ordering. We invite your to contact our customer service for further assistance per email to: [email protected]. ! Kindly, Marylin
3
/5
★★★☆☆
The labels are pretty. I like the kindergarten pack, it's very practical. Only disappointment: I was expecting fast delivery, and the parcel took over a week to arrive.
Amandine
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Answer from Petit-Fernand
Hello Amandine, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
The thermals are fine, they could improve the quality a little, they seem a little flimsy... we'll see with the washes
Barbara Gonzalez Moreno
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Answer from Petit-Fernand
Dear Barbara, Thank you for choosing Petit Fernand and for sharing your opinion! Do not hesitate to contact us if you need help or if you encounter a problem with the labels, at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Thermoadhesive labels and for valid objects, delivery time too long about 10/15days
Laura F.
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Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
The labels came off after 2/3 washes, even though the procedure for attaching them to the linen had been followed.
Meliloo
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Answer from Petit-Fernand
Hello Meliloo, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The quality of the product is great and in fact I repeat because I had already made a previous purchase and was very satisfied. What I have noticed that has worsened is the shipping service. It took me almost 15-16 days since I ordered it to receive it, it seems too long... Especially if it is something that is urgent as was my case. In my opinion I would prefer to pay for it to be sent to me and that at least it arrives quickly rather than it being free and taking so long... I repeat, except for this part of the service, I am very happy with the product and results as well as the customer service. The stickers do not come off and hold up very well!!!
Carolyn Montes Jaramillo
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Answer from Petit-Fernand
Good morning Carolyn, and thank you for choosing Petit Fernand ! We are very sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
Very dissatisfied with the delivery time.
Gladys LĂłpez Carreiro
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Answer from Petit-Fernand
Good morning Gladys and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The elaboration of the product is fast, but not the shipping. The labels, for my taste, are a bit small.
Silvia MartĂnez Colomer
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Answer from Petit-Fernand
Good morning Silvia and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
Hello; we regretted the delays which were far from those advertised in fact more than 2 weeks before receiving the order. We're a long way from the 48 hours used as a sales argument. In addition, there was no relevant response to our emails during this time. Just an automatic reply indicating that our parcel has not been dispatched. On the other hand, the products ordered meet our expectations. Good reception Magali POURCHASSE
Magali Pourchasse
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Answer from Petit-Fernand
Hello Magali, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Shoe labels fade without the protective plastic of the old model
Margot Digonnet
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Answer from Petit-Fernand
Hello Margot, Thank you for choosing C-MonEtiquette! I'm sorry your labels are fading, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
I tried to get in touch 2 times to find out where my order was and did not receive any coherent response , it took me quite a while to arrive about 20 days .
Silvia Berrocal
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Answer from Petit-Fernand
Good morning Silvia, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The self-adhesive labels are really good and effective, I'm also satisfied with the shoe labels, but the self-adhesive labels came off in the 2nd wash! So I wouldn't recommend this model!
Sophie Schneider
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Answer from Petit-Fernand
Hello Sophie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I placed a large order on August 31. I received the personalized labels twice in the third week of September, and today, September 23, I am still waiting for the rest of the order: lunch boxes, canteens and snack bags. I'm sick of waiting, to tell you the truth. I can only appreciate the labels, which are beautiful and useful, but I can't say anything about the rest of them.
Jaione FernĂndez Cantero
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Do not hesitate to contact us at [email protected] if you would like a commercial gesture Have a nice day, Melina
2
/5
★★☆☆☆
Self-adhesive labels start to peel off after the 1st wash.
Guest
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Answer from Petit-Fernand
Hello Caroline, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
I've had 3 batches so far but the most recent one the stickers have come off clothing in the wash. The 1st batch are still going strong on both clothing and lunch boxes etc.
Katie F.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
Many object stickers come off quickly in the dishwasher đ
Cindy Agredano
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Answer from Petit-Fernand
Hello Cindy, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Labels too small.
Clt22
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Answer from Petit-Fernand
Hello CĂ©line, Thank you for your message. We offer different types of labels, for clothing or for objects, and the categories are clearly indicated on the site. You have received what you ordered. See you soon, The C-MonEtiquette team
3
/5
★★★☆☆
This time, which would be the fourth, I was unlucky with the shipment that arrived after more than two weeks, I thought it was lost. The labels are a little worse, in past years the finishing of the designs were much more precise.
Francesca S.
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Answer from Petit-Fernand
Dear Francesca, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
2
/5
★★☆☆☆
Long delivery, very high prices and the labels come off easily. I will not buy the products again
Manuela
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Answer from Petit-Fernand
Dear Manuela, Thank you for your message. We are very sorry that the products do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
Beautiful packaging in which they arrive and the graphics, a little less so the arrival time and untraceability of the shipment (in part because the labels are sent by plain mail and therefore no extra cost). Good price too!
Daniela D.
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Answer from Petit-Fernand
Dear Daniela, Thank you for choosing Petit-Fernand and thank you for your feedback! The labels are sent via free, non-tracking priority mail and the items have a tracking number. Thank you for your feedback, we are indeed considering other more transparent shipping methods for next season. Sincerely, Elena
3
/5
★★★☆☆
The labels are very cute,unfortunately I only give 3 stars because it took 15 days to be delivered to my house and you couldn't even track the shipping...there was just waiting patiently without knowing when they would be delivered!
Sara
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Answer from Petit-Fernand
Dear Sara, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
2
/5
★★☆☆☆
I placed the order on September 5 and today, September 23, I still have not received ???????.
Guest
Translated review
Answer from Petit-Fernand
Dear Ana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
I placed an order that was supposed to be in 48 manufactured and they sent it to me 4 days later and to top it off it was incomplete, only half of what I ordered!!!! I make a claim and they answer me two days later and tell me that they will send it to me again in 48 hours, I tell them to give me back the money of what they have not sent, I no longer want what they did not send me, no answer received!!!!
Guest
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Answer from Petit-Fernand
Dear Beatri, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina