/10
★★★★★
based on 125734 reviews published
★★★★★
based on 125734 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Unfortunately I had to wait two weeks for my order. About 2-3 days. It was supposed to be there for the first day of school, but unfortunately it wasn't. And no one was willing to accommodate me either.
M.
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We regret that you are unhappy with our delivery times. We send the goods out after 48 hours and then you have to expect 2-6 working days with the post office, as the goods come from France, sometimes the post office takes a little longer, but unfortunately we have no influence on that. As a rule, however, it is very quick. Mfg, Marylin
3
/5
★★★☆☆
When the stickers came I was so impressed and thought they where a great job . Then once I washed a few items the stickers came off . I had the stickers applied on each item days maybe even a week before they where worn . Not sure what happened , I reordered some more to try them again and it happened again
Caroline H.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
2
/5
★★☆☆☆
I've bought name stickers before from Petit Ferdinand and been happy with them. However, this time they have started to peel off after one wash (I followed the instructions and they weren't washed for a few days after applying). This was after being disappointed with delivery - although they were dispatched within 2 days of order, they then took a further week to arrive. I don't think I'll be ordering again this time.
Jennifer B.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
2
/5
★★☆☆☆
With the first wash they have peeled off . Very disappointed with the product
María Encarna Martin
Translated review
Answer from Petit-Fernand
Dear Maria Encarna, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
Very nice labels, you can see the quality. I did not give 5 because I would have preferred faster shipping. You should use the courier and not the mail
Loredana
Translated review
Answer from Petit-Fernand
Dear Loredana, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
2
/5
★★☆☆☆
I have not received the product.
Ester
Translated review
Answer from Petit-Fernand
Dear Ester, Thank you for choosing Petit-Fernand! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
The product very good, but they were not clear with delivery times and did not arrive on time.
Noelia Nisguritzer
Translated review
Answer from Petit-Fernand
Dear Noelia, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
3
/5
★★★☆☆
Hello, The products I ordered are exactly as expected and I'm very pleased with them. On the other hand, it would perhaps be preferable to give a more accurate lead time when it comes to printing larger products such as water bottles or sandwich boxes. We're a long way from the 48 hours advertised. In addition, it would also be interesting if your offices could be reached at the times indicated, as this could have saved me a problem with delivery contact details. Finally, it would also be a good idea to take into account the voice messages left on your company's answering machine. Yours sincerely, Mme HLOND.
Muriel Hlond
Translated review
Answer from Petit-Fernand
Hello Muriel, Thank you for sharing your opinion. I'm sorry that the delays were longer than expected, indeed we were overloaded in this summer period. I will contact you immediately by email to offer you a commercial gesture. Good day, Melina
3
/5
★★★☆☆
I had problems accessing the site then resolved through an exchange of emails with kind customer care. The response was not abrupt but, nevertheless, decisive. I was hoping the order would be more timely (10 days) but the confirmation email still specified the timeline. The product is good and meets expectations. Instructions inside and clever solution adopted to contain and store the labels.
Anna
Translated review
Answer from Petit-Fernand
Dear Anna, Thank you for choosing Petit-Fernand and thank you for your feedback! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
I have never had any problems before, but this time it was delayed for a week.
Laura
Translated review
Answer from Petit-Fernand
Good morning Laura, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The stickers are good but a little too big. They don't fit in several of the children's clothing labels.
Giselle
Translated review
Answer from Petit-Fernand
Dear Giselle, Thank you for your message. We at Petit-Fernand offer different types of labels, for garments and for objects; the categories are precisely indicated on our site, along with the available sizes. See you soon, Elena
3
/5
★★★☆☆
The labels were not all cut correctly. I was not completely satisfied!
Silvia D.
Translated review
Answer from Petit-Fernand
Dear Silvia, Thank you for your message. We are very sorry that the labels do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming labels. Kind regards, Elena
3
/5
★★★☆☆
Delivery time too long respects that indicated 48 hours
Jean
Translated review
Answer from Petit-Fernand
Dear Jean, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
Labels peel off in the wash
Aur?lie
Translated review
Answer from Petit-Fernand
Hello Aurelie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
I am too late
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
It has taken too long, they offer two days delivery, but in reality it has taken 16 days to receive it.
Lydia
Translated review
Answer from Petit-Fernand
Good morning Lydia, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Very nice labels delivery time not exactly short
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3
/5
★★★☆☆
Inserts are not detachable
Lamia Fentazi
Translated review
Answer from Petit-Fernand
Hello Lamia, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
I'm a bit disappointed with the product compared to the c à qui labels. Order nothing to say, careful and fast shipping. I took 2 sets of vacation camps. And after only one machine wash, the iron-on labels are already starting to peel off. It's worse than the old iron-on labels where you had to write the name in pen. These peel off after 3 or 4 machines, but the labels on my label didn't stand up to the first one... Considering the price, I'm disappointed...
Laetitia Marsu
Translated review
Answer from Petit-Fernand
Hello Laetitia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Some stick, some don't, thermos or self-adhesive...
Angelique Devriese
Translated review
Answer from Petit-Fernand
Hello Angelique, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Too long for delivery 11 days
Guest
Translated review
Answer from Petit-Fernand
Dear customer, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
3
/5
★★★☆☆
Honestly, I have not tried the labels yet, however, I must say that the shipping time was very long.
Ba
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3
/5
★★★☆☆
The product is good. Although some of the stickers do come off in the wash. I was disappointed at the long delivery...took well over a week and when I emailed the company to enquire about the delivery, they never responded. Whilst I have used this company a few times, I'm not sure I will again. Customer services need to be able to respond to enquiries and it's disapointing when they don't. Happy to take the money immediately from the account without any further contact regarding the late delivery.
Rr
Answer from Petit-Fernand
Hello, we thank you for your order with petit-fernand and hope that you are satisfied with the goods. We are doing our best to send out the order 48 h after order date and then the post service takes 2 - 6 days, sometimes post services takes a bit longer, but he have no influence on this and are sorry about this. All requests are treated, but in high season (which is now over -:), it can sometimes take a bit longer to receive an answer. We apologize for the inconvenience. Kindly, Marylin
2
/5
★★☆☆☆
Product good, shipping veryyyyyy slow
Cliente Descontenta
Translated review
Answer from Petit-Fernand
Dear Itziar, thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
I lacked information on when the package would arrive, although the result is excellent.
Carmen Benlloch
Translated review
Answer from Petit-Fernand
Dear Carmen, Thank you for sharing your opinion! Have a nice day, Melina
2
/5
★★☆☆☆
I followed the directions for attaching the heat adhesive labels and they have lasted less than a week (3 washes), it's a shame because I love the design....
Victoria
Translated review
Answer from Petit-Fernand
Dear Victoria, we are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
Stickers very good but shipping slow
Nuria Fernández Enríquez
Translated review
Answer from Petit-Fernand
Good morning Nuria, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
I'm sorry but two weeks after ordering, I still haven't received it. I find it useless to make production in 48h if it takes 20 days for delivery....
Monica
Translated review
Answer from Petit-Fernand
Dear Monica, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
3
/5
★★★☆☆
Long delivery time +/- 2 weeks. And delivery of my order + in the same envelope an order from another person ( a certain Jules)
Thibaut Costers
Translated review
Answer from Petit-Fernand
Hello Thibaut Costers, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Unfortunately, the stickers fell off immediately after the first wash. Despite following the instructions. A great pity but it is far too expensive for normal stickers.
Ilona R.
Translated review
Answer from Petit-Fernand
Hello, thank you for your purchase at esistmeins.de ! We regret that you had a problem with the goods and invite you to contact our customer service at [email protected] for assistance, as this is not normal. Mfg, Marylin