/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
This is my 3rd year ordering the lovely bespoke name tags. Love the option to tailor background, font, icons etc. This year delivery took much longer than the estimated 48hrs (possibly due to it being close to school start). Also with the shoe labels in the past they have also had a clear protective sticker to overlay but this wasn't included this time. Not sure if an oversight or cost cutting. Time will tell if the shoe labels stay in place as well without this protective cover. I'll use Petit-Fernand again but will be conscious of the lead time.
Yvonne
Answer from
Petit-Fernand
Dear Yvonne, thank you for your renewed trust through the years. You didn't get a protective label for the shoes because we improved them and they don't need them anymore 🙂 Take care, Sophie
2/5
★★☆☆☆
I used the stick-on clothes labels last year and they where great, so I thought I'd use them again this year. They save a lot of time when you have a mountain of school uniform to label. Unfortunately this year they've been a great disappointment. Despite me following the Instructions (stick and wait 24 hours before clothing is used etc) the stickers have not lasted past one school days worth of use. Which is very frustrating. So now I'm left hoping my child does not lose his clothing whilst I await the arrival of different name labels ??
Kate
Answer from
Petit-Fernand
Dear Kate, we're really sorry you had a bad experience this time. It isn't normal though, so please email us at customer service [email protected]. Have a great day! Sophie