/10
★★★★★
based on 125930 reviews published
★★★★★
based on 125930 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The cap I sent was faulty and leaking. I'm still waiting for the replacement cap...
A.d.
Translated review
Answer from Petit-Fernand
Hello Aude, I'm sorry, we've sent you a replacement cap. Have a nice day, Melina
1
/5
★☆☆☆☆
I've been waiting for my labels since November and I still haven't received anything.
Lilian Menacho
Translated review
Answer from Petit-Fernand
Hello Lilian, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please make a complaint to contact@c-monetiquette.fr Good day, Melina
1
/5
★☆☆☆☆
It doesn't fit, the writing disappears Void
Genevieve Bahu
Translated review
Answer from Petit-Fernand
Hello Genevieve, I'm sorry you're not satisfied with our labels, please don't hesitate to tell us more at contact@c-monetiquette.fr Good day, Melina
1
/5
★☆☆☆☆
I still haven't received my order. And it said 48 hours and it will be at least a week or more. I will certainly not buy anything else.
Lidia Martinez Carbonell
Translated review
Answer from Petit-Fernand
Dear Lidia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to contacto@petit-fernand.es so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
They send me the opinion questionnaire and I still haven't received the product... I don't understand, it's been more than 14 days since I ordered it.
Raquel Arnedo Torregrosa
Translated review
Answer from Petit-Fernand
Dear Raquel, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to contacto@petit-fernand.es so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Good product and very simple
Eva
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Answer from Petit-Fernand
Dear Eva, Thank you very much for leaving a positive review. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a very negative notation
Have a nice day, Melina
1
/5
★☆☆☆☆
The Christmas stickers are of very poor quality, they are very hard to remove and reposition very badly. I'm really disappointed and given the price it's not acceptable. I've never had a problem with labels before.
Alexandra Anguissola
Translated review
Answer from Petit-Fernand
Hi Alexandra I'm sorry your stickers are coming off. Please contact us at contact@c-monetiquette.fr if you wish to make a complaint. Good day, Melina
1
/5
★☆☆☆☆
Order still undelivered, unfortunately.
Muriel Lumbay
Translated review
Answer from Petit-Fernand
Hello Muriel, Further to your call we will send you back your order. Good day, Melina
1
/5
★☆☆☆☆
Unfortunately, the Christmas stickers were very difficult to peel off from the base, sometimes spoiling noticeably. Too bad!
Silvia G.
Translated review
Answer from Petit-Fernand
Dear Silvia, we are sincerely sorry! Please contact us at contatto@petit-fernand.it to help you. See you soon! Sophie
1
/5
★☆☆☆☆
No interest wasted money
Eric Monson
Translated review
Answer from Petit-Fernand
Hello Eric, Thank you for sharing your opinion about our iron-on labels. Don't hesitate to tell us more about the reason for your dissatisfaction, at contact@c-monetiquette.fr Good day, Melina
1
/5
★☆☆☆☆
I never received these labels!!!! I demand a refund Untraceable parcel ... Twenty euros thrown away
Valentina P.
Translated review
Answer from Petit-Fernand
Dear Valentina, as explained on FB 3 days ago, we are still on schedule for delivery, so your order should be delivered in the next few days. Please be patient for a few more days. Should you not receive your order by 16/12, please do not hesitate to contact us. Kind regards, Sophie - Customer Service
1
/5
★☆☆☆☆
The labels come off in the wash.
really no interest...
Nada Beauvais
Translated review
Answer from Petit-Fernand
Hello Nada, Thank you for sharing your opinion. I'm sorry that your labels are coming off, please write to us at contact@c-monetiquette.fr if you would like to make a complaint. Good day, Melina
1
/5
★☆☆☆☆
I was supposed to receive them within 48 hours. Payment was received the day after the order was placed, with an email the day of the order telling me to be at the e'voi, I received the order 10 days later. 2nd time this has happened to me and not for a small sum. Disappointed?
Sandrine
Translated review
Answer from Petit-Fernand
Hello Sandrine, I'm sorry you received your order late, but please don't hesitate to contact us at contact@c-monetiquette.fr if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
It was practically only for objects, not for clothes.
Garmia Lydia Guerra
Translated review
Answer from Petit-Fernand
Hello Lydia, Thank you for sharing your opinion. Indeed, the primary pack contains an assortment of labels for clothing and labels for objects. There are more labels for school supplies in this pack as it's an elementary school pack. Everything is indicated on the website. Have a nice day, Melina
1
/5
★☆☆☆☆
Extremely disappointed with my purchase... I cut the labels off my daughter's clothes to avoid any inconvenience, so for the nursery I ordered iron-on labels. They were beautiful and I stuck them on following the recommendations. I'm really disappointed, I've wasted my time and I have to redo everything... I might as well tell you that it won't be with iron-on labels from cmonetiquette...
Soizic D
Translated review
Answer from Petit-Fernand
Hello Soizic, First of all, thank you for sharing your opinion. I'm sorry that your labels have come unstuck, and I invite you to write to us at contact@c-monetiquette.fr if you wish to make a complaint. Have a nice day, Melina
1
/5
★☆☆☆☆
After several orders for labels to mark my child's clothes, for which I was satisfied, I ordered the "Snowman" window sticker and I'm really disappointed with this product. The die-cuts are poorly made and parts of the sticker tear despite my best efforts. For a relatively small product costing 15, I'm not satisfied.
Client
Translated review
Answer from Petit-Fernand
Hi Sophie, I'm sorry, please write to us at contact@c-monetiquette.fr so that we can find a solution and send you new stickers. See you soon, Melina
1
/5
★☆☆☆☆
My order never arrived!!!
Fati Peloux
Translated review
Answer from Petit-Fernand
Hello Fati, We have put your order back into production and sent it back to you. It left our premises on 10/12. Have a nice day, Melina
1
/5
★☆☆☆☆
My order never arrived after almost two months and after complaining twice. The customer service is lousy, they never take the calls and when they do, a very annoying girl talks to you without the slightest attempt to be cordial even if you talk to her in a good way. I have asked for my money back and to this day I have had no response. I hope you read this and that you take my claim into acco...
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Andrea Lucia Carballo Hernandez
Translated review
Answer from Petit-Fernand
Hello Andrea, I am sorry you did not receive your order, we have just proceeded with the return of your order of 4, which we had manufactured and shipped 2 times. Have a nice day, The Petit-Fernand team.
1
/5
★☆☆☆☆
Very disappointed by the size of the bags, the photo of the child with the bag is absolutely not representative. As a result, paying 12 for a tiny bag with a 6 delivery charge that is not at all justified, is shameful.... I would absolutely not recommend and would advise against such a purchase.
Guest
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Answer from Petit-Fernand
Hello Émilie, Thank you for sharing your opinion. We are sorry that you are not satisfied with this product, whose size and measurements are indicated in the description. Have a nice day, the C-MonEtiquette team.
1
/5
★☆☆☆☆
No delivery! After 10 days of placing my order . Nothing in the mailbox
Julie Chenu
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for sharing your opinion. As you hadn't received anything after 10 days, we offered to send you back the order, but you preferred to opt for a refund, which we did. Have a nice day, Melina.
1
/5
★☆☆☆☆
I am really disappointed because you specify that we are delivered in 48 hours I received my labels in 1 month is really disappointing I will no longer order from you
Calli Fatma
Translated review
Answer from Petit-Fernand
Hello, Our lead times are 48 hours for production + 2 to 6 days for delivery. As you didn't receive your order the first time, we remanufactured it and reshipped it. Have a nice day, Melina
1
/5
★☆☆☆☆
After 16 days of waiting I never received my order.
Stéphanie Vanden Broeck
Translated review
Answer from Petit-Fernand
Hello Stéphanie, We're sorry you didn't receive your order, but we have refunded your money. Have a nice day, the C-MonEtiquette team.
1
/5
★☆☆☆☆
I have not yet received my order and I ordered it almost a month ago.
María Del Pilar Ledesma Alcoy
Translated review
Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to contacto@petit-fernand.es so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Hello, unfortunately I haven't received anything yet
I'm really waiting for it
Rita H.
Translated review
Answer from Petit-Fernand
Hello Mrs. Höning, thank you for your purchase at esistmeins.de ! We regret that you have not yet received your order and invite you to contact our customer service by e-mail for assistance: kontakt@esistmeins.de ! Thank you very much, Mfg, Marylin
1
/5
★☆☆☆☆
We still haven't received our parcel. Thank you in the expectation of your return Clément Martin
Clément Martin
Translated review
Answer from Petit-Fernand
Hello Mr Martin, Thank you for sharing your opinion. We have responded by email to resolve this delivery issue.
1
/5
★☆☆☆☆
Very Disappointed, sticky labels don't stick.
Saux
Translated review
Answer from Petit-Fernand
Hello Annie, Thank you for sharing your opinion. I'm sorry that your labels are coming off, please write to us at contact@c-monetiquette.fr if you would like to make a complaint. Good day, Melina
1
/5
★☆☆☆☆
I ordered a water bottle for my 4 year old son. The cap broke after 2 weeks. I thought I was out of luck, so I bought 2 caps (since you can't order for less than 8 euros...). The new cap lasted 3 days! Yes, my son drops his water bottle, but he doesn't smash it against walls! I chose this product (in metal and very pretty! bravo for the design in any case! ), to have a reusable water bottle an...
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Camille
Translated review
Answer from Petit-Fernand
Hello Camille, Thank you for sharing your opinion. I'm sorry you had this experience with our products, if you wish to make a complaint you can write to us at contact@c-monetiquette.fr See you soon, Melina
1
/5
★☆☆☆☆
All washed off
Ff
Translated review
Answer from Petit-Fernand
Hello Fatma, I'm sorry your labels have come off. Please contact us at contact@c-monetiquette.fr if you wish to make a complaint. Good day, Melina
1
/5
★☆☆☆☆
It's been 15 days since I ordered my labels and I haven't received them.... but you've already cashed them in....
Fatou Doumbia
Translated review
Answer from Petit-Fernand
Hello Fatou, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we're reworking and reshipping it. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The labels never arrived, you didn't care if they had arrived or not, until I protested several times, you didn't listen to me, the fact is that I had to ask for my money back, and I still haven't received it! For me, your service and customer service is not good at all!
Anna Sunyer Moragas
Translated review
Answer from Petit-Fernand
Good afternoon Anna, Thank you for sharing your opinion. I am sorry that you had a bad experience with our service, in fact there was a problem with the Correos service, we have proposed you a reshipment of the order or your money back and you have chosen the money back. Have a nice afternoon, Melina