/10
★★★★★
based on 125734 reviews published
★★★★★
based on 125734 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Received after 10 days nn 48 h
Olimpia F.
Translated review
Answer from Petit-Fernand
Dear Olympia, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
I bought stick on labels for my 4 children and they came off first time I put them in the washing machine.
Andreea
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
2
/5
★★☆☆☆
I'm not happy with these labels, which can be used in the washing machine but which come off as soon as you put them in the dryer... to be reviewed !!!!!!
Aurélie
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
I'm moderately satisfied, the second time I order and the second time I'm missing a label page, it's frustrating and I'm not sure I want to order again.
Lilly
Translated review
Answer from Petit-Fernand
Hello Lilly, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your full order, please make a complaint to [email protected] Good day, Melina
2
/5
★★☆☆☆
They are not so adhesive already at a first wash at 30 degrees it was coming off the pants.
Diana R.
Translated review
Answer from Petit-Fernand
Dear Diana, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. I invite you to write to [email protected], indicating your order number and attaching photos of the labels coming off. Have a nice day, Elena P.S. Garment stickers are to be pasted on the wash labels or the brand labels of the garment itself, not directly on the fabric.
3
/5
★★★☆☆
After one wash the edges on sticker on my sons top started to lift.
Guest
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
I bought the clothing stickers for my child's school clothes and while I love the look of them, unfortunately they seem to be peeling off after the first wash. I don't see them staying on for much longer. I guess I'll have to get the needle and thread out and sew names in.
Customer
Answer from Petit-Fernand
Hello, we are sorry to hear this. This is very unusual and is not supposed to happen. The quality of our products is very important to us and we invite you to our customer service for further assistance: [email protected] Thank you very much, Kindly, Marylin
3
/5
★★★☆☆
The textile stickers, shoe stickers and object stickers are great, the hot melt stickers have started to peel off after 2 uses and I followed the instructions as indicated.
Dj
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2
/5
★★☆☆☆
The thermoadhesive labels that I bought peel off at the slightest touch. I will not buy them again
Paloma
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2
/5
★★☆☆☆
Very disappointed. The labels are very nice, the instructions are well explained, which is very promising. But once you get going, it becomes less cool.... 12 seconds for iron-on labels is not enough, contrary to what the instructions say. And even if you add more heating time, the result is the same: all the labels come off in the wash !!!!!!!!
Jennifer Sachet
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Answer from Petit-Fernand
Hello Jennifer, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I have not received them yet.
Martin Marga
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
2
/5
★★☆☆☆
Good morning, frankly I was hoping for better, the labels to stick with the iron after the first wash all came off... a disaster... the adhesive ones a little better but I don't know if in a few washes we will still have problems... I'm not satisfied... thanks, Francesca
Francesca M.
Translated review
Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. I invite you to write to [email protected], indicating your order number and attaching photos of the labels coming off.. Good day, Elena P.S. Garment stickers are to be pasted on the wash labels or the brand labels of the garment itself, not directly on the fabric.
3
/5
★★★☆☆
Quality labels but long delivery time and not traceable. The product was shipped within 48 hours but the delivery was very long. For urgent orders it is not possible to have fast delivery service even obviously paying for the service.
Antonella
Translated review
Answer from Petit-Fernand
Dear Antonella, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3
/5
★★★☆☆
The labels are very cool but I didn't get them in time.
Amelia Serrano Adrada
Translated review
Answer from Petit-Fernand
Good morning! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
3
/5
★★★☆☆
The labels are very cool but took longer than expected. We started school and the labels arrived the same day so I couldn't label the material we had already taken.....
Vanessa Nohales Couso
Translated review
Answer from Petit-Fernand
Good morning! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
3
/5
★★★☆☆
Product is what I expected, but the iron-on labels are already peeling off after the first wash and wearing of clothes! Disappointed....
Typhaine Segarra
Translated review
Answer from Petit-Fernand
Hello Typhaine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Order promised in 48 H and PAID or received 72 H
Client
Translated review
Answer from Petit-Fernand
Hello Mireille, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for delivery, so 72 hours in all for delivery is perfectly acceptable. Good day, Melina
2
/5
★★☆☆☆
Order received far too late. Water bottle isn't easy to use for children. The quality of the steel is good though and the design is pretty.
Rachel H.
Answer from Petit-Fernand
Dear customer, thank you for your trust. Water bottles are supposed to be easy to use so this is not normal. May I suggest you contact our customer service? We will happily look into this to make sure you are 100% satisfied. Have a lovely day, Eva
3
/5
★★★☆☆
I only purchased the shoe labels ( very good) and iron on clothing labels, they haven't stuck as well as I was hoping and have had to put new ones on or has to re iron them after the first wash. They look brilliant and my little girl enjoyed picking out colour and pattens
Lucy S.
Answer from Petit-Fernand
Dear Lucy, thank you for your message. Labels coming off in the wash is not normal. I invite you to contact out customer service about your difficulty. In the meantime, we will happily resend your damaged labels free of charge. Have a lovely day, Eva
3
/5
★★★☆☆
Self-adhesive labels are holding up well at the moment, but iron-on labels don't last more than a day (even if you follow all the application instructions).
Nathalie
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Not such an expensive product if the textile stickers work. I followed the instructions but alas my daughter delivered without a label.... delivered with a delay compared to the start of the school year but the batch was complete.
Sarah
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. I invite you to write to us at [email protected] Please note: the stickers for garments are to be stuck on the care or brand labels of the garments and not directly on the fabric. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Easy to order and received quickly. The only downside is that the labels don't stay on the clothes after 2 washes...
Aurelie Harnois
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The order arrived late but the worst thing is the quality of the labels. I wanted them to stick them on the clothes because many times the clothing labels are cut and that is exactly where I don't want to stick them. When you indicate that they are for clothes is so that they do not go with the washings if they put on them. From my point of view they do not fit my needs.
María Domínguez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
3
/5
★★★☆☆
The quality of the product seems very good to me. The only thing I did not like is the detail that if you order two sets of labels with different names, do not put two sheets of stickers as a gift.
Marina
Translated review
Answer from Petit-Fernand
Good morning! We are sorry for the forgetfulness, it won't happen again! Have a nice day, Maialen
3
/5
★★★☆☆
At every wash the labels are coming off the clothes
Ann
Answer from Petit-Fernand
Thank you for your message, something must be wrong as this is not normal at all. I invite you to contact our customer service, we will be glad to help you and we will make you you end up being 100% satisfied. Let us know, Have a lovely day, Eva
3
/5
★★★☆☆
Second order from them. Fast delivery but the self-adhesive clothing labels are very difficult to remove from the backing, you have to tear them off. Pedecutting is not done properly, so almost half my order is unusable.
Anne-marie Pinet
Translated review
Answer from Petit-Fernand
Hello Anne-Marie, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
I washed it once and it didn't come off when hot. I'm very sorry
Hind K
Translated review
Answer from Petit-Fernand
Hello Hind, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Delivery time too long. Otherwise, the labels look good (not yet used).
Maman D'alyana
Translated review
Answer from Petit-Fernand
Hello Burcu, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for delivery. Have a nice day, Melina
3
/5
★★★☆☆
I like the labels. Thank you Claudia
Claudia Huerta
Translated review
Answer from Petit-Fernand
Hello Claudia, Thank you for your kind recommendation. Don't hesitate to change your rating if you were satisfied with our products and services, as you gave us a rather negative rating 🙂 Good day, Melina
2
/5
★★☆☆☆
Very nice label and fast shipping but they don't last long on clothes. One wash and I found them in the washing machine....
Adnd
Translated review
Answer from Petit-Fernand
Hello Anaïs, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina