9.1/10
★★★★★
based on 125734 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
Fast delivery but labels take a long time to customize if you don't want them all to be the same. Labels do not wash off. Disappointed
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Aurelie Hermant
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Answer from Petit-Fernand
Hello Aurélie, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2 /5
★★☆☆☆
Dissatisfied with the self-adhesive labels which are very difficult to remove from the backing (poor pre-cutting) and come off when washed. I think I got the wrong batch because I don't usually have this problem. The iron-on labels are fine.
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Claire K.
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Answer from Petit-Fernand
Hi Claire, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
The site and products are nice but the shipping is by regular mail, not by courier and I, after almost 10 days have still not received the package.
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Isabella
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Answer from Petit-Fernand
Dear Isabella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
3 /5
★★★☆☆
Long delivery times
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Asmae El Jaouhari
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Answer from Petit-Fernand
Hello Asmae, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days maximum for delivery. Have a nice day, Melina
3 /5
★★★☆☆
High price, only negative point
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Drass
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. We regularly offer special offers. If you wish, you can subscribe to our newsletter and our social networks to be kept informed.
3 /5
★★★☆☆
A little disappointed because the label printing is crooked so not everything shows up...
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Céline Coenegrachts
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Answer from Petit-Fernand
Hello Céline, Thank you for choosing C-MonEtiquette! I'm sorry that your labels were printed incorrectly, this is not normal. Please write to us at [email protected]. Have a nice day,
3 /5
★★★☆☆
I ordered shoe and clothing tags. For the shoes, no problem, they attach well and don't move. However, for the clothes labels, I did exactly what the manual said "200° cotton, leave on for 12 seconds", but sometimes they come off on certain garments after only 2 washes... Otherwise, the choice of color, font and design is really nice!
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Charlotte Croce
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
Very nice labels, except they're not for clothes.
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Estelle Lejeune
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Answer from Petit-Fernand
Hello Estelle, Thank you for your message. We offer different types of labels, for clothing or for objects, and the categories are indicated on the site. I've just checked and you've ordered self-adhesive labels for objects, which corresponds to what you received. See you soon, Melina
3 /5
★★★☆☆
The iron-on labels don't stick to my son's shirts, but so far they're holding up well on jackets and gillets. To be continued....
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Laëtitia Baud
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Answer from Petit-Fernand
Hello Laëtitia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
Longer shipping time than expected
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Valentina B.
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Answer from Petit-Fernand
Dear Valentina, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
3 /5
★★★☆☆
The case is cute but the fabric too thin and not waterproof. It will be ruined soon Thank you
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Sara M.
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Answer from Petit-Fernand
Dear Sara, Thank you for your message. Our pencil cases are made of organic cotton as we are trying to move towards more sustainable consumption, which is why we decided not to use plastic. Kind regards, Elena
2 /5
★★☆☆☆
Waste of money. They came off after 1 wash. I followed the instructions too. Wouldn't buy again.
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Nia
Answer from Petit-Fernand
Dear customer, I understand your frustration as indeed this is not normal. Don't hesitate to contact our customer service so that we can find out what happened and offer you a fitting solution as soon as possible. If the labels don't stick despite following instructions then we would resend your order free of charge within 48h. Let us know, In the meantime we wish to apologize for the inconvenience caused Have a lovely day, Eva
2 /5
★★☆☆☆
The delivery time was too long
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Elodie Chapuis
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Answer from Petit-Fernand
Hello Elodie, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for delivery Good day, Melina
3 /5
★★★☆☆
Good quality but they took 3 weeks to send... even if the site says 48 then send at least 5 days... I'll save it for next time.
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Laura Boca
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Answer from Petit-Fernand
Hello Laura, I'm sorry you've had a delay in receiving your order, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, Melina
2 /5
★★☆☆☆
The delivery time is far too long. It took over a week to receive them!
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Eléonore De Munck
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Answer from Petit-Fernand
Hello Eléonore, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for delivery. Have a nice day, Melina
2 /5
★★☆☆☆
They peel off after tumble drying
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Adeline Sauze
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Answer from Petit-Fernand
Hello Adeline, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2 /5
★★☆☆☆
Some stickers had overlapping names making the names unclear
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Paola M.
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Answer from Petit-Fernand
Dear Paola, Thank you for your message. We are very sorry that the labels do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming labels. Kind regards, Elena
3 /5
★★★☆☆
I've been delighted with the labels for years, but the latest packs haven't been totally top-notch, as some labels are difficult to peel off the sheets and the large labels (shoes and 2 lines and more) have a flaw in the background color: not uniform. Too bad
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Sara
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Answer from Petit-Fernand
Hi Sara, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
After 3 washes already 6 labels unstuck disappointed at the price of this one! I wouldn't recommend you again. Sincerely
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Amandine Durand
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Answer from Petit-Fernand
Hello Amandine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
Very good quality product
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Karine
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Answer from Petit-Fernand
Hello Karine, Thank you for your kind recommendation. Don't hesitate to change your rating if you were satisfied with our products and services, as you gave us a rather average rating 🙂 Good day, Melina
2 /5
★★☆☆☆
I am very disappointed because I ordered three weeks ago, thinking I would have time to prepare my daughter's clothes. I had to call and ask about the labels and was told that due to an error they did not print them and that is why it was taking so long. The person who took care of me never apologized for the delay. I have read several comments about other delays. I like the product but the service is disappointing.
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Amber
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Answer from Petit-Fernand
Good morning! We are sorry for the wait and that you did not receive your order in time because of this error. Have a nice day, Maialen
3 /5
★★★☆☆
I'm very disappointed by the clothes labels, which can't be removed. You have to cut them out and it's a pain. However, I'm very happy with the labels for objects.
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Jessica Marand
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Answer from Petit-Fernand
Hello Jessica, I'm sorry your labels aren't pre-cut properly, that's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2 /5
★★☆☆☆
I waited a week to write down the labels after trying them. I'm really disappointed, the labels are coming off.... Nothing beats the simplest technique I've done so far, writing with a pen on clothing labels that hold up great in the wash. It's not as pretty as beautiful personalized labels but it does the job better. To answer your question, I don't know how to answer it without modifying the comment: yes, I do stick them on the labels and not directly on the clothes.
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Sabrina
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Answer from Petit-Fernand
Hello Sabrina, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. A little clarification: stickers for clothes are to be stuck on the care or brand labels of the clothes, not directly on the fabric. Have a nice day, Melina
3 /5
★★★☆☆
So far they work very well. The problem is that in the drawing it looks like you can put the labels anywhere and when you receive them it tells you that it must be on the labels of the clothes. Let's see when they hold up when ironed on the back.
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Maria Rodríguez
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Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆
I took the nursery school pack and although the labels are pretty, I find the price high. The delivery was very long: almost 10 days!!!! So don't post 48 hours!!! I ordered on Monday 26/08 and it was charged to my account on 27/08 and delivered on Wednesday 04/09....I didn't even get a call. What's more, the iron-on labels don't seem to be of good quality. To be seen in time. I won't be ordering again.
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Alexandra
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Answer from Petit-Fernand
Hello Alexandra, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for delivery. Have a nice day, Melina
3 /5
★★★☆☆
Good product. Adheres easily to clothing labels, bags, cups & other items. Would be even better if the labels were iron-proof! I managed to melt one first time ironing an items of clothing! Would recommend though.
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Llewis
Answer from Petit-Fernand
Dear customer, thank you for your trust. I have looked you up in our system to understand what happened and saw that you mixed up labels. Indeed our clothing-labels are not supposed to be ironed, so your problem makes sense. I took the liberty to send you an email to guide you through the fixing procedure. In the meantime we will resend you the labels you lost, free of charge. Waiting for your answer, Have a lovely day! Eva PS: Thanks a lot for recommending us, we are glad you love our products!
2 /5
★★☆☆☆
Difficult to remove and labels come off in the first wash Disappointed
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Sabrinacime
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Answer from Petit-Fernand
Hello Sabrina, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
As ordered, beautifully presented in a booklet! The only downside is that delivery times are a bit long for my liking.
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Cindy Louiserre
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Answer from Petit-Fernand
Hello Cindy, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for delivery. Have a nice day, Melina
2 /5
★★☆☆☆
The product is correct but I am not satisfied with the shipping method, there is no way to track it, they tell you that it is priority shipping which is not accurate because it is an ordinary letter. They should offer the possibility of choosing between a normal letter with a 10 day wait for delivery, or a faster delivery through a transport company such as MRW, Fedex, etc. Please consider it. Thank you.
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Valeria Gallegos Sosa
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Answer from Petit-Fernand
Good morning! We are sorry for the wait and that you did not receive your order in time. Best regards, Maialen
3 /5
★★★☆☆
We ordered stickers and the personalized snack box. The products are very good. The box is really great. But the delivery took 10 days, which in my opinion is no longer up to date. Unfortunately, the products didn't arrive in time for the first day of school.
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Michaela F.
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Answer from Petit-Fernand
Good day! Thank you for shopping at esistmeins.de ! We are pleased that you like our products. Regarding the delivery time, we send out the goods after 48 hours. The goods are sent from France and take 2-6 days by post. Mfg, Marylin