/10
★★★★★
based on 125740 reviews published
★★★★★
based on 125740 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Non-existent customer service... + the labels are very badly precut, which means that many of them get damaged when you try to take them.
Mathilde Brochot
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Answer from Petit-Fernand
Hello Mathilde, Thank you for sharing your opinion. I'm sorry that the labels are not pre-cut properly, but you can make a complaint by writing to us at [email protected] so that we can find a solution for you. Good day, Melina
1
/5
★☆☆☆☆
15 days after my order was shipped, I still haven't received anything. Very bad!
Paola
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Answer from Petit-Fernand
Dear Paola, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected], and we will respond as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I did not receive the package. It is good to rely on services that guarantee the customer that the package will be delivered and on time.
Ilaria D.
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Answer from Petit-Fernand
Dear Alina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected], and we will respond as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
Did not receive my order
Emine K.
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Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de ! We regret that you have not yet received your order and invite you to contact our customer service by e-mail at [email protected] so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
The labels arrived later than expected.... you advertise that in 48 hours you have the order but the reality is that they do not arrive in that time and you excuse yourselves by saying that the 48 hours is only for manufacturing and then it does not depend on you but on the transport company that is responsible for delivering them.... you have to be more honest and advertise according to what you then offer.
Nurieta
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Answer from Petit-Fernand
Dear Nuria, Thank you for sharing your opinion. If you have not yet received your order, I invite you to send me an email to [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I did not receive my.order disappointed!!!!
Sarah Abdesselam
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Answer from Petit-Fernand
Hello Sarah, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please send a complaint to [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I have not yet received the product
Nicole R.
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Answer from Petit-Fernand
Dear Nicole, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected], and we will respond as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
Order placed on Oct. 8...paid and never arrived!
Francesca
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
Leaves in first wash. Very disappointing.
Emilie Quivaux
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Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
The order never arrived
Francesca
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Answer from Petit-Fernand
Dear Francesca, We are sorry for the wait. Please email us at [email protected] to verify the situation and find a solution. Good day, Gloria
1
/5
★☆☆☆☆
This time the labels from Petit - Fernand disappointed me. They arrived very late, their customer service was in turn slow in responding and also the quality of the product I think deteriorated because on two garments the labels came off in the first wash (which had never happened before and did not happen for example with other t-shirts from the same label block).
Stella P.
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Answer from Petit-Fernand
Dear Stella, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. Please write to [email protected], giving your order number and attaching photos of the labels coming off. We are also sorry for the wait for feedback. I assure you that we always process emails as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I never received my order. I've been waiting 3 weeks for my order. They look like amateurs. I don't think I'll be ordering anything from you anytime soon. I am very disappointed.
Etiogb Espoir
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Answer from Petit-Fernand
Hello Etiogb, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please send a complaint to [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I received an email notifying me that my order was shipped on October 9. And still today, October 25, I have not received anything. I have no way of tracking the status of the order, nor do I have any idea how it will arrive. Courier? Mail? No word.
Guest
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Answer from Petit-Fernand
Dear Paola, Thank you for choosing Petit-Fernand! I confirm that your order was shipped on 09/10. I invite you to email [email protected] to get all the details about the shipment, and we will reply as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I'm especially disappointed because the day after I order I receive promotional codes by email. I just feel like I've been had. I hope it was just a coincidence.
Jujulergo
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Answer from Petit-Fernand
Hi Julie, Thank you for sharing your opinion, we're sorry it was so negative. Have a nice day, Melina
1
/5
★☆☆☆☆
Say it goes in the washing machine, it comes off even if it's iron-on labels, I'm really disappointed.
Micaela Filipa Aguiar Oliveira
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Answer from Petit-Fernand
Hello Micaela, Thank you for sharing your opinion. I'm sorry that your labels are coming off, this is not normal. Please write to us at [email protected] so that we can find a solution 🙂 See you soon, Melina
1
/5
★☆☆☆☆
I'm still waiting for my order since more than 2 weeks now I'm asking you for a refund. Thank you
Reine Fattah
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Answer from Petit-Fernand
Hello Reine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I placed an order on September 16th. They charged me and I still haven't received it. I gave them my mailing address about 2 times. I receive mail very often at the address I gave them but the order has not arrived yet. So my opinion is very bad
Magdalena Ares Suarez
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Answer from Petit-Fernand
Dear Magdalena, I am sorry you had a bad experience with us, we will send you a new order, I invite you to reply to our email. Have a nice weekend, Melina
1
/5
★☆☆☆☆
I have been waiting for my order for almost 3 weeks ago but nothing,i still don't have my order.so what now???
Unsatisfied C.
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Answer from Petit-Fernand
Dear Carissa, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected], and we will respond as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I did not receive my order so I am very disappointed and want my money back.
Alixia Constant
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Answer from Petit-Fernand
Hello Alixia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
1 month to receive a partial order and almost 2 for the rest which has not yet arrived by the way. No precision on the date of reception of the parcel I will not recommend
Guest
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Answer from Petit-Fernand
Hello Nadia, We apologize for the delay, the label book has been shipped again today. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received the labels after more than a month after ordering!!!
Marco
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Answer from Petit-Fernand
Dear Marco, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I've not received my item.
Kim F.
Answer from Petit-Fernand
Dear Kim, Thank you for choosing Petit-Fernand! I am really sorry that you have not received your order, I invite you to write an email to [email protected], and we will reply as soon as possible. Best regards Melina
1
/5
★☆☆☆☆
I have ordered labels but have received nothing 3 weeks ago ??????
Roxana Elena Chirila Barsan
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Answer from Petit-Fernand
Hello Roxana, Thank you for sharing your opinion. I'm sorry you didn't receive anything, this is not normal. Please contact our customer service department at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Despite meticulous compliance with the instructions, the self-adhesive labels don't stand up to washing (cold or 30 degrees, never more); on the first wash they come off by half. Shame, the concept was nice?
Laetitia 68
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Answer from Petit-Fernand
Hello Laetitia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
It's been almost a month and I haven't received anything. I am still waiting
Alina
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Answer from Petit-Fernand
Dear Alina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will respond as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
Catastrophic; order placed on 06/10, apparently sent on 08/10 and still not received.
Sabrina Carrere
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Answer from Petit-Fernand
Hello Sabrina, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Stickers peel off, shipping is slow.
Compradora
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I made the purchase and right after I found out that my address is missing a piece of information. I tried calling them, mailing, and nothing. My package has not arrived yet. I don't know if it will arrive. Bad customer service.
Sara Seijo
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Answer from Petit-Fernand
Dear Sara, I am sorry for the situation, so if you have not received a solution, I invite you to contact us again at [email protected].
1
/5
★☆☆☆☆
I receive a reminder to this email even though I have not yet received my order (N°1000674233). Otherwise, I strongly recommend C-MonEtiquette. Sincerely
Pinto
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Answer from Petit-Fernand
Hello Samantha, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I ordered the glue + lunch box on 10.10.19 and to this day 22.10.19 the goods have not arrived! I contacted es ist meins on 18.10.19 and they said: The package was handed over by us to the postal service on 11.10. and has a delivery time of 2-6 days. i would definitely order from another supplier next time!
Aline
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Answer from Petit-Fernand
Hello, Thank you for shopping at esistmeins.de! We are sorry that you have not yet received your package. We have just sent you an e-mail to help you. Mfg, Marylin