/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I placed my order on 4th Sept (it's now 2nd Oct) and I am still waiting for my delivery. I have been emailing my concerns only to receive repetitive replies of the same email stating that my order is on its way and should be with me within 10days of ordering. Every time I ask for a refund my emails are ignored. The telephone number given for customer service doesn't seem to work, it goes straight to voicemail and I'm still to receive a call back. I'm very dissatisfied & frustrated 🙁
Mrs B.
Answer from
Petit-Fernand
Hello, we are sorry to hear this. All messages are treated, but in high season it can take a bit longer sometimse. We apologize for this and hope you recevied your support by now. If not, we invite you to contact us again. Kindly, Marylin