/10
★★★★★
based on 125740 reviews published
★★★★★
based on 125740 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The truth is that we have been a little disappointed with the product, because we bought labels for clothes, but they do not stick (thermoadhesive).
Carlos R.l
Translated review
Answer from Petit-Fernand
Dear Carlos, we are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
I placed the order on 8/10 and still haven't received it but the worst thing is that I asked when the delivery would be made and I haven't heard back.
Ane Arrillaga
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Answer from Petit-Fernand
Dear Ane, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. I am sorry for the situation, in fact we are already in contact by email, we will find a solution. Have a nice day, Gloria
1
/5
★☆☆☆☆
Well, it is so bad that I ordered it on October 6 and it has not arrived yet, I am still waiting for answers.....
America Gomes Paya
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Answer from Petit-Fernand
Dear America, Thank you for choosing Petit-Fernand! We are sorry for the wait. In fact, we have a delivery time of 2 to 6 working days. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
I would put even less if I could, since after two months I still haven't received anything and the emails (2) I sent to report it got responses that seemed automatic, however inadequate. I do not normally provide negative reviews, but in this case I can only warn.
Federica
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Answer from Petit-Fernand
Dear Federica, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email directly to [email protected] (not through the contact form) and we will reply as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
Ordered on 30th August and still haven't received despite a claim they have resent the order. Awful service
Jenny M.
Answer from Petit-Fernand
Dear Jenny, Thank you for choosing Petit-Fernand! I am really sorry that you have not received your order, I invite you to write an email to [email protected], and we will reply as soon as possible. Best regards Elena
1
/5
★☆☆☆☆
Hello, my order was for self-adhesive labels, I got the iron-on ones. Very disappointed... I don't recommend it.
Siebel
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Answer from Petit-Fernand
Hello Madam, Thank you for your feedback, but I've just checked and you've ordered iron-on labels, which corresponds to what you received. Good day, Melina
1
/5
★☆☆☆☆
My order never arrived.....
Aïcha
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Answer from Petit-Fernand
Hello Aïcha, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, Melina
1
/5
★☆☆☆☆
The order was placed on September 30 and we are already on October 21 and I still have not received it, I go to the post office to ask and as they did not send me a tracking number they can not tell me to call them and all the time communicating or that it is out of coverage. When is my order going to arrive.
Corayma
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Answer from Petit-Fernand
Dear Corayma, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
Hello I am disappointed with the previous order for my son Loukas TABORDA, indeed, the sheets stick together and tobimes the labels. This is the first time in 4 years that this has happened. Is there any way I can help? Yours sincerely Mrs Sylvia TEIXEIRA
Teixeira Syvia
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Answer from Petit-Fernand
Hello Sylvia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Nearly 2 months after placing an order, I have yet to receive my full order. The customer service is awful on top, with no urgency to help or resolve the matter. I would have thought since it's their fault I didn't get my full order, they would do their best to get the rest of my order to me ASAP. But nothing! I will never be ordering anything from here again
Farhana B.
Answer from Petit-Fernand
Dear Farhana, I am sorry that our customer service does not meet your expectations. We commit ourselves every day to follow the customer and to provide him the best assistance possible. Do not hesitate to contact us at [email protected] if you wish to make a complaint. Best regards Elena
1
/5
★☆☆☆☆
My experience with Petit-Fernand has been terrible. I never received the order I placed.
Chari Lorenzo Cano
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
I've never had a problem ordering here however my latest order wasn't received. My attempts to contact them were unsuccessful and they only responded to me after I opened a claim with paypal for a refund. Ordered beginning of September. They proceeded to tell me my address was incorrect, when I had confirmed to them several times that my address was indeed correct. It's been 6 days since I've heard from them so I'll be taking my claim further with paypal. I'll never order from here again.
Sarah J.
Answer from Petit-Fernand
Dear Sarah, I am sorry that our customer service does not meet your expectations. We commit ourselves every day to follow the customer and to provide him the best assistance possible. Do not hesitate to contact us at [email protected] if you wish to make a complaint. Best regards Elena
1
/5
★☆☆☆☆
This is the second time I have not received my order. Neither the N°2000701969, nor the N°2000686412... have not arrived. The truth is that I don't know what has happened, once is passable but twice is too much. It's not that it took a long time, which I can understand, but that it didn't arrive? I don't think there will be a third order, neither from me nor from the people I know. A pity because I like the products.
Almudena
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Answer from Petit-Fernand
Dear Almudena, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your orders. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
Not very happy with the truth .... I requested the labels because in principle they arrived in 48 hours ..... They were for a baptism, the girl was baptized yesterday and after 5 days of placing the order I'm still waiting for them .... In addition, the customer service is not too efficient either...I asked them a question about the order minutes after placing it because I had a doubt about it, and they answered me the next day, when the order was already in progress and they themselves did not know how to answer me about that doubt, so I deduce that not all departments of the company know the product they sell. I will not repeat, there are other label websites that work much better and it is not worth the risk again.
Núria Díaz
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Answer from Petit-Fernand
Dear Núria, Thank you for choosing Petit-Fernand! I am sorry you had a bad experience with our brand. The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. In fact we always reply as soon as possible. I invite you to email us again at [email protected] for any information. Have a nice day, Gloria
1
/5
★☆☆☆☆
I have been waiting 3 weeks for an order that has not arrived... and I can't find an answer to the email I sent to inquire about my order.
Abdelkader Hamed Abdel-lah
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Answer from Petit-Fernand
Dear Hamed, Thank you for choosing Petit-Fernand! I am sorry for the situation, in fact we are already in contact by email, we will find a solution. Have a nice day, Gloria
1
/5
★☆☆☆☆
The tin is not printed. There's just a sticker on it. I didn't see this information anywhere on the website, so I wouldn't have ordered it. The sticker is stuck on crooked and there is dirt underneath. I am very disappointed. It just looks cheap and the sticker certainly won't stay on for long.
Melanie
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Answer from Petit-Fernand
Hello Melanie, Thank you very much for your purchase at esistmeins.de! We are sorry that you are not satisfied with the goods. Quality is very important to us and so is our customer service. We invite you to contact us by e-mail so that we can help you. Mfg, Marylin
1
/5
★☆☆☆☆
Some of the labels were not pre-cut and the bottle stoppers are fragile in a school or sports bag. I sent an email to inform you about the booklet of labels and the fragility of the stoppers, especially the rim - no return.
Malou87
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Answer from Petit-Fernand
Hello Malika, Thank you for sharing your opinion. If the plugs have broken, please email us directly at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Very long shipping time to receive stickers on Sept. 29 and today is Oct. 19! Also not being able to receive a notification at the time of shipment I find it inconvenient.
Cecilia P.
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Answer from Petit-Fernand
Dear Cecilia, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
Where are they? Booo!!!!!! It has been more than 40 days since my order ,and I still have not received anything .
Francesca
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
I placed my order on 5/10 and today is the 19th... it is stipulated that orders are sent within 48 hours. Every time I write to the email address in the site contacts to find out the status of my order, an automatic email is sent to me telling me that the envelope will be sent within 48 hours. ....... I'm still waiting. This is unacceptable. I do not recommend your services and will not order anything from you again.
Mme De Bortoli Laura
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we'll have it reworked and reshipped. Have a nice day, Melina
1
/5
★☆☆☆☆
In early September I ordered some stickers for clothes and a snack bag, I received the stickers with a card that the bag would arrive in another package. We are on October 19 and I'm still waiting for the bag, they did not contact me, try to send them an email and do not receive, by instagram either .... For me a 0, I do not recommend it, and I will not buy from them again.
Sara V.
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Answer from Petit-Fernand
Dear Sara, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
I have not received my order
Viviana Caro
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Answer from Petit-Fernand
Dear Viviana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
It takes a long time for my order to arrive. I have not received it yet.
Cherryl Vicente
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Answer from Petit-Fernand
Dear Cherryl, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
Delivery delay. I still haven't received part of my parcel.
Marina Bordenga
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Answer from Petit-Fernand
Hello Marina, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
They never sent me the labels they scammed me they never sent me the tracking number.
Wuimis Isea
Translated review
Answer from Petit-Fernand
Dear Wuimis, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
Not received my order yet
Naomi
Answer from Petit-Fernand
Dear Naomi, Thank you for choosing Petit-Fernand! I am really sorry that you have not received your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Best regards Elena
1
/5
★☆☆☆☆
You need to allow for more flexibility to edit an order online or have a customer service team who is able to answer quicker to update orders before they are processed.
Anne
Answer from Petit-Fernand
Dear Anne, I am sorry that our customer service does not meet your expectations. We commit ourselves every day to follow the customer and to provide him the best assistance possible. Do not hesitate to contact us at [email protected] if you wish to make a complaint. Best regards Elena
1
/5
★☆☆☆☆
I can't give my opinion if I placed the order on the 2nd and to this day I still haven't received it and I don't know where it is. Please, I need an answer. Thank you
Suni Torregrosa
Translated review
Answer from Petit-Fernand
Dear Suni, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
Until today I did not receive my request already 20 days ago I asked, the mistake was my not having put the number more later I sent you an email talking more msm so aknda not received
Maiara C.
Answer from Petit-Fernand
Dear Maiara, Thank you for choosing Petit-Fernand! I am really sorry that you have not received your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Best regards Elena
1
/5
★☆☆☆☆
It's been almost a month since I placed the order and it still hasn't arrived.
Mireia
Translated review
Answer from Petit-Fernand
Dear Mireia, Thank you for choosing Petit-Fernand! We are sorry to hear that you have not received your order yet. We are sorry for the situation, in fact we are already in contact by email, we will find a solution. Gloria