/10
★★★★★
based on 125731 reviews published
★★★★★
based on 125731 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Clothing and accessory labels come off
Florie Marie
Translated review
Answer from Petit-Fernand
Hello Florie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The stickers are great, but I received them 8 days after I ordered them. I thought I was going to receive them within 48 hours as the writing on your website suggests. If I had known beforehand, I would not have ordered. Best regards
Lis MartĂnez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry for the wait and that you did not receive your order in time. Best regards, Maialen
2
/5
★★☆☆☆
The 24 hour livreson didn't keep its promise. Instead I got a 5 day one.
Laribel Bautista Perez
Translated review
Answer from Petit-Fernand
Hello Laribel, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for shipping. Have a nice day, Melina
3
/5
★★★☆☆
Self-adhesive clothing labels: square, poorly precut labels that tear, are impractical and generate skepticism about their lifespan. Fragile iron-on labels: same fear. It's a pity, because the graphics and visual rendering are very attractive and faithful to the chosen model. And other types of label are satisfactory.
Delphine Boulanger
Translated review
Answer from Petit-Fernand
Hi Delphine, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Was very dissapointed with customer service communication. I've ordered my labels after 8days I got them. When you buy on website they said 48h delivery, but the customer service had told me because the offices are in France it could take 10 working days!! Apart that the labels are pretty.
Mrs L.
Answer from Petit-Fernand
Dear Lilana, thank you for your message. We're really sorry that you understood that you would receive your order in 48 hours. On the website it isn't written that the delivery would be in 48 hours, but indeed the dispatch. These are personalized items, so we need to manufacture them especially for you, they are not all ready to leave the premises. The delivery times are clearly stated on our website https://www.petit-fernand.co.uk/your-questions-our-answers I'm really happy you got your order and that you liked the products 🙂 Take care, Sophie
3
/5
★★★☆☆
Didn't live up to expectations. Sadly most labels were peeling off clothes in less than a week. May just stick to use a pen next time
Rebecca W.
Answer from Petit-Fernand
Dear Rebecca, we're really sorry you had a bad experience with your stickers. It isn't normal though, as iron-on stickers are permanent! So please email us at customer service [email protected]. Have a great day! Sophie
3
/5
★★★☆☆
I've called on you twice now, the first time: great, the second time the little object labels weren't detachable! Too bad. The products themselves are exactly what I wanted.
Anne-sophie Bertrand
Translated review
Answer from Petit-Fernand
Hello Anne-Sophie, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Good, but some labels are almost illegible... on the computer display it's not as bad.
Marcela Feld
Translated review
Answer from Petit-Fernand
Hi Marcela, I'm sorry you received your order in an illegible format, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
I have not yet received my order, by phone they have attended me correctly, but I'm still waiting for it......
Vanesa Choquet
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
2
/5
★★☆☆☆
I was told it would arrive in 2 to 10 days and it has been 15 days and I still don't have it.
Rebeca ExpĂłsito Lastra
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
2
/5
★★☆☆☆
The quality is very good, pretty and practical and the delivery fast, but this time I had a delay of almost 3 weeks and no compensation has been made for the inconvenience of not having received the order before the start of the school year.
Margarita
Translated review
Answer from Petit-Fernand
Hello Margarita, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Received my order quickly except that the labels were not cut out so I had to redo them all. After a message they resent my order which looks better.
Marion K.
Translated review
Answer from Petit-Fernand
Hello Marion, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I bought your product for my children for back to school in good time and today it has not arrived yet. They have already delivered their materials and what I had bought were personalized stickers. Good morning, I accept your apologies. It is a pleasure to know that you are attentive to the problems of your customers. It is true that the order was delayed and I did not have it for the time I wanted it, but it can always be used on other occasions and in fact I have to say that they are quality and very nice. Thank you for your attention. Very kind.
Noelia Rasgado
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
2
/5
★★☆☆☆
I find the new iron-on labels much less easy to use than 2 years ago. They don't stick as well and peel off easily.
Sophie Lafon
Translated review
Answer from Petit-Fernand
Hello Sophie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are bigger than I expected. I regret that the size is not mentioned.
Coralie
Translated review
Answer from Petit-Fernand
Hello Coralie, Thank you for your message. We offer different types of labels, for clothes or objects, and the categories are indicated on the site with the different formats. See you soon, Melina
2
/5
★★☆☆☆
The die cut of the clothing labels, possibly defective, does not allow the labels to peel off, so they do not come off! Unusable. Fine almost all others (object labels) peel off well, but not all.
Debora M.
Translated review
Answer from Petit-Fernand
Dear Debora, We are sorry for the inconvenience encountered. If you have a problem with your labels please contact us at customer service. Kind regards, Sophie
3
/5
★★★☆☆
Does not glue certain materials
Fla
Translated review
Answer from Petit-Fernand
Hello Flavia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
They're pretty, but they won't stay on your clothes.
Patricia Garcon
Translated review
Answer from Petit-Fernand
Hello Patricia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Order received promptly but the quality of the pre-cut self-adhesive labels left a lot to be desired, which damaged most of the labels. A rather disappointing product as a result.
David Nidh
Translated review
Answer from Petit-Fernand
Hello David, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Unfortunately I followed the installation instructions, but the labels come off after one or two washes.
Guest
Translated review
Answer from Petit-Fernand
Hello Lou-Eve, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
This is the third time I have ordered the heat seal labels and I have always had good results but this time I don't know what was wrong with them that they didn't stick well to the clothes. They did not fuse well with the fabric and lifted up, I had a hard time sticking them and they still did not look good. I am not very satisfied!
Sra GĂłmez Vallejo
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen
2
/5
★★☆☆☆
Good morning...I have not received my order yet.
Carmen Gema
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
2
/5
★★☆☆☆
Late and not what I expected
MarĂa JesĂşs Fuentes Gambin
Translated review
Answer from Petit-Fernand
Good morning! We are sorry for the wait and that you did not receive your order in time. Best regards, Maialen
3
/5
★★★☆☆
Very long delivery times
Laetitia Aspa
Translated review
Answer from Petit-Fernand
Hi Laetitia, I'm sorry you've had a delay in receiving your order, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, Melina
3
/5
★★★☆☆
I consulted your site on the advice of a friend and I really liked the themes proposed with the possibility of having a visual of the labels ordered (very fun to do this with my son for his 1st school year). Products received on time. The visual quality is what I ordered. I'm disappointed, however, because I washed the 1st T-shirt on which I'd put a label, and it came off in the wash (perhaps a problem with the label alone, which was badly stuck on...). I'll judge after washing the next labelled garments, as I was very careful to stick them on).
Morgane
Translated review
Answer from Petit-Fernand
Hello Morgane, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The self-adhesive labels weren't pre-cut. I had to cut them out with scissors.
Amelie.b
Translated review
Answer from Petit-Fernand
Hello Amélie, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Delivery announced in 48h, I received my order under 6 days. Very disappointed not to have received my labels for my children's first day of school.
Charlene Aubert
Translated review
Answer from Petit-Fernand
Hello Charlène, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for delivery. Have a nice day, Melina
3
/5
★★★☆☆
I ordered labels for my 2 daughters and got 1 booklet. The ideal would be 2 notebooks. Vary the images.
Laurent Guillou
Translated review
Answer from Petit-Fernand
Hello Laurent, Thank you for sharing your opinion. We'll take your suggestion into account! Good day, Melina
3
/5
★★★☆☆
I'm very satisfied with the labels, which are really very effective, but not so much with the gourd, which screws badly and the stopper broke on the second use.
Justine Riot
Translated review
Answer from Petit-Fernand
Hello Justine, Thank you for sharing your opinion! I'm sorry that the cap on the gourd doesn't close properly. Please write to us at [email protected] if you have any complaints. Good day, Melina
2
/5
★★☆☆☆
The stickers for the clothes are very cute, the colors etc. are superb. However, my order arrived very late, about a week later than expected, thank goodness I ordered well in advance. The object stickers are also very good. The worst of all is that the clothing stickers do not withstand washing, with a single wash at 30 degrees and by hand on a school polo shirt, the sticker is wrinkled and if I put my fingernail in it, it comes off easily. I would not buy again, it is very expensive for the quality of the product. I'm really sorry because when I didn't receive my order I sent an email and they treated me very kindly, but that's the truth.
Paula ValentĂn
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. Best regards, Maialen