9.1/10
★★★★★
based on 125728 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Beautiful labels, but too long. Very practical label booklet. I had ordered 2 sets of iron-on labels and 1 set of self-adhesive labels and received 3 sets of iron-on labels.
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Celine
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Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion! I have just checked your order and you have received what you ordered, i.e. 3 sets of iron-ons. Have a nice day, Melina
2 /5
★★☆☆☆
Hello I am disappointed with my order. I ordered labels to stick on clothes. The problem: on one of the 3 sheets, the labels are very difficult to remove because they haven't been cut out enough. I had to get out the scissors... a real pain for a product whose aim was to simplify my life.
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Claire Blin
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Answer from Petit-Fernand
Hi Claire, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
2 /5
★★☆☆☆
I'm a bit disappointed by the self-adhesive clothing labels. The idea of the label board is great, but frankly the labels don't come off the board, I have to take my scissors! But the labels are great and peel right off the board!
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Solenne Giquel
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Answer from Petit-Fernand
Hi Solenne, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
I regret the lack of follow-up and communication. The iron-on labels did not stand up to washing. As for the Object Labels, they are fine.
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Cyril
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Answer from Petit-Fernand
Hello Cyril, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
Delivery in 48 hours... it took a week to receive the order...
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Carline Vermesen
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Answer from Petit-Fernand
Hello Carline, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours + 2 to 6 days. Have a nice day, Melina
3 /5
★★★☆☆
More than a week to delivery!
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Julie Delplace
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Answer from Petit-Fernand
Hello Julie, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours + 2 to 6 days. Have a nice day, Melina
3 /5
★★★☆☆
The labels are of excellent quality. Unfortunately, the cut cropped part of the name (on the 2-line version). It's not illegible, but the g and y are cropped on the surname in the second line.
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Jennifer Pirotte
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Answer from Petit-Fernand
Hi Jennifer, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
Label not pre-cut on 5 wafers
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Camille
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Answer from Petit-Fernand
Hi Camille, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
I still haven't received my order, I've been waiting for more than ten days.
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Seeyou
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Answer from Petit-Fernand
Hello Priscillia, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, Melina.
3 /5
★★★☆☆
Deadlines not respected but the products themselves are fine
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Aurelie Pierron
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Answer from Petit-Fernand
Hello Aurélie, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for shipping. Have a nice day, Melina
2 /5
★★☆☆☆
I have been ordering from this site for 4 years but my last order in August 2019 totally disappointed me. Between the manufacturing which took several days, the delivery in more than 4 days arrived after the start of the school year ... the shoe labels have trouble to unhook from the sheet, surely badly precut there is no more protection to stick over the labels in the shoes because they were Improved afterwards to see what it gives with time .... The designs haven't been renewed either, which is a shame... My son wanted a nice little Alien, but he doesn't have one, so this will unfortunately be my last order from them.
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Sandra Francois
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Answer from Petit-Fernand
Hello Sandra, I'm sorry your labels aren't die-cut properly, this is not normal and in this case I invite you to write to us at [email protected] if you'd like more information. Then, for the shoe labels, the quality has indeed been improved. As for the illustrations, we added a lot in April, so your comment is rather unfair as we regularly renew our designs. Good day, Melina
3 /5
★★★☆☆
The delivery date was not met. I was unable to provide my daughter with the labels she needed for back-to-school on time. Compensation would be most welcome. Yours faithfully Emilie Naharro.
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Emilie Naharro
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Answer from Petit-Fernand
Hello Emilie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3 /5
★★★☆☆
The labels don't hold very well. You have to iron them several times. Still, I hope it holds up in the wash.
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Delia
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Answer from Petit-Fernand
Hello Delia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
So-called 48-hour delivery! It took 1 week to receive them!
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Marie A
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Answer from Petit-Fernand
Hello Marie, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours + 2 to 6 days. Have a nice day, Melina
2 /5
★★☆☆☆
Very long delivery time, no response from customer service by email. I had to give it to the school, then pick up all my daughter's things to label it... Otherwise, the products are faithful to the site and of high quality.
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Camille Lechheb-asiani
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Answer from Petit-Fernand
Hello Camille, Thank you for sharing your opinion. We are working hard to reduce our lead times, please accept our apologies for the inconvenience. Have a nice day, Melina
2 /5
★★☆☆☆
On my last order (clothing labels), the labels did not come off (unlike my previous orders). Very difficult to detach, so it took me a long time to label my son's clothes. I'm disappointed with this latest order.
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Magalie
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Answer from Petit-Fernand
Hello Magalie, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
Labels look good however very disappointed with quality with only one wash at 30 and a tumble dry a label has already fallen off. These labels are not cheap so I was expecting good quality
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Kerry T.
Answer from Petit-Fernand
Dear Kerry, thank you for shopping with petit-fernand.co.uk ! We are happy you like the design of our labels. The fact that they come off is not normal and we invite you to contact our customer service: [email protected] ! Kindly, Marylin
3 /5
★★★☆☆
Disappointed by the delivery time which does not correspond to what is indicated! Otherwise great packaging! However, some labels are difficult to remove in the top right-hand corner. Sincerely
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Mm
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Answer from Petit-Fernand
Hello Marie, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours + 2 to 6 days. Have a nice day, Melina
2 /5
★★☆☆☆
DIFFICULT TO REMOVE This is the second time I have ordered labels and this time I was not fully satisfied. The clothing labels are not cut well so it is impossible to peel them off unless you cut them off first with scissors. The other types of labels (thermo-adhesive and object labels) are ok.
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Guendalina A.
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Answer from Petit-Fernand
Dear Guendalina, We are sorry but in fact a batch was shipped defective. Please contact us soon to have perfect labels sent back to you. Kind regards, Sophie
2 /5
★★☆☆☆
Long lead times and delivery after the start of the school year. And unfortunately the color did not match the color chosen!
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Valérie Rouaud
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Answer from Petit-Fernand
Hi Valérie, I'm sorry you've had a delay in receiving your order, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, Melina
3 /5
★★★☆☆
Excellent service, they came quickand look amazing.I order every year. This year the name labels/stickers are very difficult to feel off. Once I have peeled them off out off the book onto the clothes they are damaged and don't look good once stuck on clothing.
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Maria
Answer from Petit-Fernand
Dear Maria, Thank you for shopping with petit-fernand.co.uk ! We are glad to hear you like our products and service ! Sorry to hear though that you had a problem to get them off. This should not be and we invite you to contact our customer service for help: [email protected] ! Kindly, Marylin
3 /5
★★★☆☆
Pretty fast shipping, very good product. Nice stickers. Slightly high price
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Chiara
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Answer from Petit-Fernand
Dear Chiara, Thank you very much for your message and trust! Kind regards, Sophie
2 /5
★★☆☆☆
So far so good, and with the last order the delay was too long ... The good thing is that I have the labels for next year....
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Laetitia
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Answer from Petit-Fernand
Hi Laetitia, I'm sorry you've had a delay in receiving your order, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, Melina
2 /5
★★☆☆☆
Nice label for my daughter's which I took sticky but they come off. For my son, I used thermo ones, which don't hold and the texture doesn't allow you to put a stitch in case of a problem.
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Esmeralda Gasquez
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Answer from Petit-Fernand
Hi Esmeralda, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
Today was the fourth time he bought. Stickers and canteens. The product is very good but the timeliness is conspicuous by its absence. I have bought knowing that they are going to arrive very late. The canteen is about three years old and hasn't faded at all! They are as good as new! If you don't mind the delivery time, they are worth it!
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Mi Ibarra L
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Answer from Petit-Fernand
Good morning! Thank you very much for your nice recommendation and sorry for the long wait at the post office. Best regards, Maialen
2 /5
★★☆☆☆
The labels are pretty and seem to be of good quality, but I'm disappointed because I made a modification request which was not taken into account. A correction was made, but not the right one...
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Marlène Baudoin
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Answer from Petit-Fernand
Hello Madam, Thank you for your message and your order at C-MonEtiquette. Good day, Melina
2 /5
★★☆☆☆
Product good but paid extra for delivery to arrive within a few days but delivery took many extra days than promised
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Mark O.
Answer from Petit-Fernand
Dear Mark, thank you for shopping with us. Happy to hear that you liked the product. Our shippment for labels is free, but for objects we need to pay the post service, as the goods come from France, but reduced it already a lot. We send the goods out after 48 h and then it takes 2 - 6 Days with the Royal Post Service. Kindly, Marylin
2 /5
★★☆☆☆
Very disappointed with the stickers that I find in the drum of the machine after each wash.
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Harmonie Brousse
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Answer from Petit-Fernand
Hello Harmonie, I'm sorry your labels are coming off, it's not normal. Please note: stickers for clothes are to be stuck on the care or brand labels of the clothes and not directly on the fabric. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆
The stick on labels seem to be doing well and the designs, colours are great! However, the iron on name labels did not even last the half day transition day for my son at school. 🙁 Its such a shame and gutted I spent the money on the starter pack with a variety, when I could have just got the sticker ones.
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Rebecca C.
Answer from Petit-Fernand
Dear Rebecca, We thank you for shopping with petit-ferand ! We are sorry though to hear that you had a problem. This is not normal and we invite you to contact our customer service: [email protected] for help ! Kindly, Marylin
3 /5
★★★☆☆
Hello, I gave you an average rating because you didn't respect the delivery time. On the other hand, your labels are of very good quality. Best regards. Mrs PEDRO.
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Pedro Florence
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Answer from Petit-Fernand
Hello Florence, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for delivery. Have a nice day, Melina