9.1/10
★★★★★
based on 125739 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
I still haven't received my labels 15 days after ordering.
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Hélène
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Answer from Petit-Fernand
Hello Hélène, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
PRINTING QUALITY, FAST SHIPPING, BUT THEY TAKE OFF AFTER THE SECOND WASH, WHICH HAS BEEN DISAPPOINTING. I WILL NOT REPEAT THE PURCHASE.
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Laura Sanchez Diaz
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Answer from Petit-Fernand
Dear Laura, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I have never received the labels
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Imma T
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Answer from Petit-Fernand
Dear Inma, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
Very unhappy, I received the airtight bottle for my son and completely closed the water comes out. I have tried to contact you in several ways but nothing. I do not recommend
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Rebeca Ramírez Muñoz
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Answer from Petit-Fernand
Dear Rebeca, Do not hesitate to contact me about your canteen at [email protected] See you soon, Melina
1 /5
★☆☆☆☆
I PLACED MY ORDER ON SEPTEMBER 4TH, AND THEY SENT IT TO ME ON THE 7TH. AS OF TODAY, OCTOBER 8TH, I HAVEN'T RECEIVED ANYTHING, WHICH HAS MEANT THAT MY DAUGHTER HAS HAD TO TAKE THE UNLABELED MATERIALS TO SCHOOL AND HER CLOTHES TOO. THE TRUTH IS THAT I AM VERY DISAPPOINTED, I HAVE BEEN BUYING THIS FOR 4 YEARS, SO IT WILL BE THE LAST ONE.
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Yanet Diaz Medrano
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Answer from Petit-Fernand
Dear Yanet, Thank you for choosing Petit-Fernand! I am sorry you had a bad experience with our brand, in fact we have a delivery time of 2 to 6 working days. I have already contacted you by email, do not hesitate to get back to me if you have not yet received your order. See you soon, Melina
1 /5
★☆☆☆☆
Paid for and never received. I will try to write to customer service tomorrow.
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Andrea M.
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Answer from Petit-Fernand
Dear Andrea, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order; we have put it back into manufacture. We hope you will receive it soon! Good day, Elena
1 /5
★☆☆☆☆
Unfortunately I am not satisfied with the service. I ordered the labels 2 weeks ago and haven't received them yet, although it was advertised that they would be ready for dispatch within 48 hours!
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Goshimizu
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Answer from Petit-Fernand
Good day ! Thank you for your purchase at es ist meins. We produce the personalized goods and these are sent out after 48 hours by priority service. As a rule, the post office needs 2 - 6 days, in exceptional cases the post office sometimes needs a little longer, unfortunately we have no influence on this. But normally it is rather fast. We invite you to contact our customer service so that we can check: [email protected] ! Thank you very much ! Mfg, Marylin
1 /5
★☆☆☆☆
I'm disappointed because it doesn't stick at all. I followed the instructions but it doesn't work.
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Yiogo Aissettou
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Answer from Petit-Fernand
Hello Yiogo, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
Order delivered 1 month late and incomplete -> 2 months later I'm still waiting for my labels! Pathetic
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Sylvain Andres
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Answer from Petit-Fernand
Hello Sylvain, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆
You ask me to give you an opinion on what you ordered, but nothing has arrived here yet!
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Marinella C.
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Answer from Petit-Fernand
Dear Marinella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Elena
1 /5
★☆☆☆☆
I'm disappointed. It doesn't stick when I put it on shoes like you showed. On clothes when I put the iron on it burns and doesn't really stick.
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Emma
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Answer from Petit-Fernand
Hello Emma, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Please note that garment stickers are to be affixed to the care or brand labels on the garments, not directly to the fabric. ?Have a nice day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
I have not yet received my order.
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Natalia Carro Delgado
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Answer from Petit-Fernand
Dear Natalia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I didn't receive my labels and the seller didn't reply to 3 emails, 3 messages on messanger, several comments to their posts on Facebook. And yet they put my money in their pockets. Very disappointing to be treated like this.
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Sara
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Answer from Petit-Fernand
Hello Sara, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
Package never received Very disappointed
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Gaëlle Rocherieux
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Answer from Petit-Fernand
Hello Gaelle, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
I received an envelope with the order but it arrived open and empty.
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Mónica Neto
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Answer from Petit-Fernand
Hello Monica, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆
I am still waiting for my order which has not yet arrived.
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Valeria Rubalcava
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Answer from Petit-Fernand
Dear Valeria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
More than a month waiting for the order. I don't think it will arrive at this point so my score is very very bad.
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Indiana Ibis Abarca
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Answer from Petit-Fernand
Dear Indiana, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1 /5
★☆☆☆☆
Unfortunately, I never received my order and couldn't do anything about it.
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Camilla M.
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Answer from Petit-Fernand
Dear Camilla, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1 /5
★☆☆☆☆
My order took more than 3 weeks to arrive.
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Eliezer Sanz Ontanaya
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Answer from Petit-Fernand
Good morning Eliezer and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1 /5
★☆☆☆☆
After just one wash at 30°C, the labels came off. I'm really disappointed
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Lamy
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Answer from Petit-Fernand
Hello Lamy, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
The labels don't hold, disappointed.
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Eylem Abayli
Translated review
Answer from Petit-Fernand
Hello Eylem, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
It's been 25 days and the goods still haven't arrived. i understand that another party is in charge of shipping, but petit fernand is still responsible for it. I have sent 3 inquiries to customer service and I keep getting automated responses that don't really respond. I am very disappointed in the service
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Federica
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Answer from Petit-Fernand
Dear Federica, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture . We wish you to receive it soon! Good day, Elena
1 /5
★☆☆☆☆
I have not received my order yet and I am not receiving any response to my e-mails and messages.
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Inma Rodriguez Rodriguez
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Answer from Petit-Fernand
Dear Inma, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
The delivery time was very long ( more than 10 days ). If you're in a hurry, don't order your labels here!
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Irene Muñoz Aguilar
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Answer from Petit-Fernand
Hi Irene, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆
The goods did not arrive. I paid on time when I placed the order. Today, after about 20 days, I have not received my product!
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Jenny D.
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Answer from Petit-Fernand
Dear Jenny, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Have a nice day, Elena
1 /5
★☆☆☆☆
More than a month after ordering, almost 2, my order never arrived. I wrote to contacts and never received a response.
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Caterina
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Answer from Petit-Fernand
Dear Catherine, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will respond as soon as possible. Good day, Elena
1 /5
★☆☆☆☆
I'm still waiting for my order From September 3 Disappointed
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Manuela D.
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Answer from Petit-Fernand
Dear Manuela, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will respond as soon as possible. Good day, Elena
1 /5
★☆☆☆☆
Bad, it doesn't fit at all, I took labels for my two children, I followed the instructions but nothing fell off, I tried to contact customer service, no consideration, I sent an email, no reply... Really very disappointed...
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Guest
Translated review
Answer from Petit-Fernand
Hello Sara, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
The order was missing the two water bottle caps, I only received the labels. I wrote 2 times to customer service and no response
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Elisabetta F.
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Answer from Petit-Fernand
Dear Elizabeth, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
Almost a month and still nothing....Order placed on September 9th and I still haven't received anything despite a contact with customer service who told me to send back labels. I still have nothing.....I am more than dissatisfied!!!!
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Laure V.
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Answer from Petit-Fernand
Hello Laure, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team