/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Missing part of my order, sent a email & no response. Had to buy another water bottle for my daughter the day before she started school which was almost two weeks ago.
Sarah R.
Answer from
Petit-Fernand
Hello Sarah, we are very sorry to hear this and apologize if you did not get an answer. This is not normal. All messages are treated, but sometimes in the high season (which is just over now), it can take a bit longer. We hope you have received an answer by now and if not invite you to contact us again. Thank you very much, Kindly, Marylin