/10
★★★★★
based on 125739 reviews published
★★★★★
based on 125739 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I ordered stickers for my son in mid-September...I had been asked for them by the school.... unfortunately they never arrived and by contacting customer service I was always answered through a pre-filled email always the same in which I was simply told to wait!To this day I was forced to provide otherwise and I do not know what happened to the stickers and the money spent...
Ilaria M.
Translated review
Answer from Petit-Fernand
Dear Ilaria, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
They all come off even though I followed the instructions. I wrote an email and no one ever replied.
Loredana B.
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Answer from Petit-Fernand
Dear Loredana, Thank you for your message. We are very sorry that the products do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
1
/5
★☆☆☆☆
An order from the beginning of September and I still haven't received any response from them.
Maria Robles Suñe
Translated review
Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I ordered thermoadhesive labels for my daughter's clothes on September 18. It's now October 6 and I still haven't received anything. It said delivery in 10 days. Unreliable site.
Mamma A.
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have not received the book stickers yet.
Mari Carmen Rabasco Pascual
Translated review
Answer from Petit-Fernand
Dear MariCarmen, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Never received and no reply to my request...
Amelie Miet
Translated review
Answer from Petit-Fernand
Hello Amelie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I still haven't received my order !!!!
Laurie Barna
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Answer from Petit-Fernand
Hello Laurie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I still haven't received my order and customer service isn't answering my emails!
Anissa Sedda
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Answer from Petit-Fernand
Hello Anissa Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Hi, I am really disappointed with the labels I ordered. When washing all the school clothes they have been removed and left in the washing machine or stuck and wrinkled on the garments. Very disappointing. Regards, Alina
Alina Pirvulescu
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Answer from Petit-Fernand
Dear Alina, we are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Absolutely rubbish, it doesn't stay put, it doesnt stick at all, and i didnt even put it in the wash the sticker came off, and when i dod put it in the wash it came off, totally crap and such a waste of money!
Rezuwana R.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
1
/5
★☆☆☆☆
Disgraceful. Order placed middle of August still not received today (5th October) despite numerous complaints and assurances that the order would be dealt with, still not received. Dont hand over your money
K G.
Answer from Petit-Fernand
Dear Mrs Green, we are sorry to hear that our services was disappointing for you. All messages are treated, but sometimes it can take a bit longer when we have a high number of orders. We hope you received an answer and your goods by now, but if not, we invite you to contact us again to: [email protected] in order to solve the problem. We apologize for the inconvenience and thank you for your understanding. Kindly, Marylin
1
/5
★☆☆☆☆
Perfect!!! In a superb presentation! Arrived a little late but it was worth the wait!
María José Valhondo
Translated review
Answer from Petit-Fernand
Dear Maria Jose, Thank you very much for leaving a positive review. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a very negative notation 🙂 Have a nice day, Melina
1
/5
★☆☆☆☆
The 48 hours is a lie. They take months to arrive
Ana
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Answer from Petit-Fernand
Dear Ana, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
1
/5
★☆☆☆☆
Completely dissatisfied paid goods never arrived
Stefania C.
Translated review
Answer from Petit-Fernand
Dear Stefania, Thank you for choosing Petit-Fernand! I am very sorry; we received your order as returned to sender by the postal service. I invite you to email [email protected] to rearrange a reshipment to the correct address. Good day, Elena
1
/5
★☆☆☆☆
I placed the order on September 14 to date I have not received anything! I strongly advise against it, I'm trying to figure out how to get a refund!!!
Valentina R.
Translated review
Answer from Petit-Fernand
Dear Valentina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
No3000704073 was manufactured and entrusted to the postal service on 18 Sep 2019, 09:34:45, yes but never delivered. It was the second time I bought on this site...with the first order I had no problems, in a week the envelope arrived; this time, however, I paid and received nothing!!!
Benedetta B.
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Answer from Petit-Fernand
Dear Benedetta, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
It's been 10 days and I still haven't received the labels
Sandra
Translated review
Answer from Petit-Fernand
Dear Sandra, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
In two days it has been 1 month since I placed the order and the product has still not arrived. I contacted the company and after reading my message they have not responded.
Patricia
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Answer from Petit-Fernand
Dear Patricia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
The labels never arrived
Veronica B.
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Answer from Petit-Fernand
Dear Veronica, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
It's been three weeks and I still haven't received anything.
Eren K.
Translated review
Answer from Petit-Fernand
Dear Eren, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
It has been more than three weeks and I still have not received anything, it is not possible to have a contact and they give no explanation. WORST
Joysere
Translated review
Answer from Petit-Fernand
Dear Joysere, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
First positive experience. I ordered new labels but after more than 10 days they still have not arrived. I also wrote to customer service but received no response. Since mo also ask for evaluation here you go!
Federica
Translated review
Answer from Petit-Fernand
Dear Federica, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I never received it and had to wait 3 weeks for them to refund my money.
Laura
Translated review
Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I've been waiting for a month and nothing has arrived, the ad said 48h,
Estefania Guasch
Translated review
Answer from Petit-Fernand
Dear Estefania, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have placed my order and it has never arrived. I have called so many times and nobody ever answers.
Nasj
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received anything since September 12.
Laura Mora Macias
Translated review
Answer from Petit-Fernand
Dear Laura Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I ordered the labels on the 19th and I still have not received the order, I have called and nothing they do not pick up the phone and I have written an email and nothing without news. ??????
Susana Haro Fernandez
Translated review
Answer from Petit-Fernand
Dear Susana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not yet received my parcel
Hafsatou Sall
Translated review
Answer from Petit-Fernand
Hello Hafsatou, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I placed the order more than 3 weeks ago and I have not received it yet.
Mireia Miguel Gascón
Translated review
Answer from Petit-Fernand
Dear Mireia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
They ask for my opinion and I haven't even received my order, this is the height of cheek. I need a refund of what I paid for something that never arrived.
Diana Espitia
Translated review
Answer from Petit-Fernand
Dear Diana Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina