/10
★★★★★
based on 125728 reviews published
★★★★★
based on 125728 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels are great. I took the elementary school pack. The delivery time in Belgium is reasonable Cad 5 working days. But the after-sales service for information via mail and phone is not efficient!!!! Only the messenger service is competent. You need to know this to avoid wasting a lot of time.
Patricia
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Answer from Petit-Fernand
Hello Patricia, Thank you for your message and your order at C-MonEtiquette! We've had a delay in responding to our customers, so we apologize for the delay. Have a nice day, Melina
3
/5
★★★☆☆
Definitely very cute! But disappointed, does not resist 2 washes...
Guest
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Answer from Petit-Fernand
Hello Isabelle, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I find it lacking in choice of images and colors. Labels a little too small.
Ingrid
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Answer from Petit-Fernand
Hello Ingrid, Thank you for your message. We have, however, increased our choice of illustrations and colored backgrounds. We also offer different label formats. Good day, Melina
3
/5
★★★☆☆
More labels for items and less for clothes would be needed, the kindergarten package was more correct last year
Federica
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Answer from Petit-Fernand
Dear Federica, Thank you for your trust in us. There are 3 types of labels for clothes and 5 types of labels for items. If you prefer more than one type of labels, you need to choose another savings package. 😉 Kind regards. Sophie
3
/5
★★★☆☆
The order was delivered in 7 days, not 2 days as per the website. By now I didn't need it anymore
Mabel P.
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Answer from Petit-Fernand
Dear Mabel, We are sorry and hope that you will have use of the labels another time in the future. It actually does not say on the website that delivery is in 48 hours but manufacturing (and therefore shipping). These are custom products that need to be custom fabricated, not pre-made. Delivery times are clearly stated on the site "For orders shipped to Italy, delivery times by priority mail theoretically correspond to 2-3 additional working days. They may, however, translate to between 2 and 10-15 business days due to delays or other factors beyond our control." Kind regards, Sophie
3
/5
★★★☆☆
Good visual, but when you try to peel off the labels they tear.
Charlene Coto
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Answer from Petit-Fernand
Hello Charlene, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Hello, I ordered 2 lunch boxes + 2 gourds... last year I also ordered. But I'm not very satisfied with the caps on the gourds, my children have difficulty closing them. I have a problem with the 2 ...
Ozlem
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Answer from Petit-Fernand
Hello Ozlem; Thank you for sharing your opinion about our products! I'm sorry you're not happy with the water bottle caps, are you unable to close them either? See you soon, Melina
3
/5
★★★☆☆
This is my third year buying from them.... Good products, but this round THE STICKS ARE NOT COMING. I recommend relying on a courier, or if you want to work with the post office put traceability!
Hotel S.
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Answer from Petit-Fernand
Dear customer, thank you for the advice. The mail problem is very "Italian" in other countries we don't have this problem. We are indeed considering courier, but the shipping will no longer be free. Kind regards, Sophie
3
/5
★★★☆☆
Deliveries by mail are not acceptable, time too long! I recommend finding a good express courier with competitive foreign prices.
Valentina B.
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Answer from Petit-Fernand
Dear Valentina, thank you for the advice. The mail problem is very "Italian" in other countries we don't have this problem. We are indeed considering the courier, but the shipping will no longer be free. Kind regards, Sophie
2
/5
★★☆☆☆
The labels are nice but most of them come off in the wash... disappointed
Léa
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Answer from Petit-Fernand
Hello Léa, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
After sticking the labels on the cray3pns and markers in my little boy's pencil case, I realized that the very next day, some of the labels were already coming off?
Laetitia Dumortier
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Answer from Petit-Fernand
Hello Laetitia, I'm sorry that your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are pretty. However, I was disappointed with the reception: thinking I could use them to mark clothes, I discovered that I could only use them on objects. All in all: disappointed with this purchase!
Svyl
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Answer from Petit-Fernand
Hello Sylvie, Thank you for your message. We offer different types of labels, for clothing or for objects, and the categories are clearly indicated on the site. I've just checked and you've received what you ordered, i.e. self-adhesive labels for objects. See you soon, Melina
3
/5
★★★☆☆
Fast delivery, nice finish, but the labels don't hold well enough and the iron-on ones peel off.
Lou
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Answer from Petit-Fernand
Hello Laetitia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Bought two lots of 30 stickers for my 2 daughters. Design is nice (they picked their own) and they arrived 8 days after ordering. The stickers do not come off the sheet easily or properly and several have ripped even though I was very careful. I haven't washed them yet so hope they stay on the labels! Won't buy again unfortunately.
Mrs J.
Answer from Petit-Fernand
Dear Mrs Jones, thank you very much for shopping with petit-fernand.co.uk ! We are happy you liked our stickers. Sorry to hear that you had problems to get them off, this is not normal and we invite you to contact our customer service to: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
Very enthusiastic at the outset, I was a little disappointed when I used it, as some iron-on labels applied following the instructions to the letter came off without even going through the washing machine, and on simple items like sweaters and t-shirts. I haven't used my whole batch of iron-on labels yet, so I'm hoping it was due to a few faulty labels and that the others will stay in place. To be seen.
Guest
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Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Hard-to-peel label
Sophie TempÊte
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Answer from Petit-Fernand
Hi Sophie, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Very good, the labels are perfect. To be seen after several washes... after several washes the labels come off very easily.
Magnolia Teston
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Answer from Petit-Fernand
Hello Magnolia! Thank you for taking the time to give us your feedback. We have been in touch with you to find a solution? See you soon!
3
/5
★★★☆☆
I ordered 2 times thinking to order labels for pens and each time I was wrong.
Celine Sauvanet-archent
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Answer from Petit-Fernand
Hello Céline, Thank you for your message. We offer different types of labels, for clothes or objects, and the categories are indicated on the site. See you soon, Melina
2
/5
★★☆☆☆
They look nice, but they can't be removed. And if you do manage to remove them, they are broken ????? I have no idea what you want to achieve with them. (only applies to the adhesive stickers on clothing) Unfortunately, I also entered the wrong name for some of them and couldn't change it when asked. I didn't receive a voucher for the next order either. I'm now buying mine from another company. What a pity.
Samira
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Answer from Petit-Fernand
Hello, Thank you for your order at esistmeins.de! We are sorry that you were unhappy with the labels. We do everything we can to make our labels last, even if you are slow to remove them. When an order is placed with us, we process it immediately. If you make a mistake, we have to react immediately and then we are happy to make changes. However, sometimes it is too late. If you have any further questions, please do not hesitate to contact our customer service. Mfg, Marylin
2
/5
★★☆☆☆
Unfortunately, I can't judge because I never received my order. A number error slipped into my address. I thought that the order would be reshipped following my e-mail but no, they just suggested that I go and see my neighbors.
Pauline Gramfort
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Answer from Petit-Fernand
Hello Pauline, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
2
/5
★★☆☆☆
I placed two orders and they arrived in good time but the adhesive stickers for clothing peel off at the edges and do not stick back on properly. The hot melt stickers seem to work fine. I contacted the company and have not heard back from them yet.
Catalina
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Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen
3
/5
★★★☆☆
It keeps the water cold for a long time, the only drawback is that the base cracks quickly.
Raquel
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Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your product. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
3
/5
★★★☆☆
Very nice but too big. In my case I ordered it for my 5 year old girl to take lunch to school and when I received it I saw how big the lunch box was. The design is beautiful but for small children it is too bulky and unwieldy. Maybe it was my mistake for not making sure with the measurements.
Glenda Quiroz Perez
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Answer from Petit-Fernand
Thank you very much for your nice recommendation, we are sorry that you are not completely satisfied with the lunch box. Best regards, Maialen
3
/5
★★★☆☆
I'd give an average score, not for the quality of the labels, which is up to scratch every year, and for the contact service, which is available without problem. But the order was placed on August 27th and received on September 5th. The delivery time was much too long, despite the "priority" pricing, and it's a shame that your delivery service provider is causing you so much trouble.
Anissa Flifla
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Answer from Petit-Fernand
Hello Anissa, I'm sorry that your order has been delayed ? We strive to reduce our delivery times. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
When I placed my first order 3 years ago, the label booklet ordering 2 pages of labels for the shoes was not printed. For my second order, everything went very well and was received on time. And for my third order, placed at the beginning of August, I received the gourd very quickly, but they forgot all my labels 1 month later. I'm still waiting, but following my complaint, I should receive it soon. Very unfortunate, because the labels are great and so are the gourds.
Angelique Raffini
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Answer from Petit-Fernand
Hello Angélique, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels look great and once ironed on clothes the result was as expected, unfortunately I am giving only two starts as the labels for the shoes arrived with a capital letter changed for a lower case so my son´s surname looks a bit weird having all the letters in capital case and only one letter in the middle as lower case. Anyway I have kept them as it goes on the insole so not very noticeable and I run out of time as my son has already started school, so I had no time to return them.
Carmen M.
Answer from Petit-Fernand
Dear Carmen, Thx for shopping with us. We are sorry to hear that there was a problem with your labels. We invite you to contact our customer service for assistance. Kindly, Marylin
3
/5
★★★☆☆
Perfect label as requested, but delivery times for Belgium are extremely long. As well as the shipping which is not done for the 48h promised. My order was placed on 20/08 and shipped on 27 ?? August. I received it after school on 4/09.
Julie
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Answer from Petit-Fernand
Hello Julie, I'm sorry your order arrived late. We do our best to reduce delivery times. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
I'm disappointed, it's a real shame because the labels are pretty, well made and delivered quickly, but after just one trip to the washer/dryer, they start to peel off (after the first wash!).
Charlotte Guedj
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Answer from Petit-Fernand
Hello Charlotte, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
A little expensive compared to carrefour
Said Touloum
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Answer from Petit-Fernand
Hello Said, Thank you for choosing C-MonEtiquette! Have a nice day, Melina
2
/5
★★☆☆☆
No possibility of exchange if you get the wrong type of label. After-sales service to be reviewed.
Lou
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Answer from Petit-Fernand
Hello Lou, Thank you for sharing your opinion. The labels, once made cannot be exchanged or returned as it is a personalized product. Good day, Melina