9.1/10
★★★★★
based on 125734 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Order placed on September 4, charged on September 9 and on October 1 we still have not received the order....
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Cliente
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
They should charge the amount when they ship it, not when the order is placed. I reiterate my comment, fast to charge and slow to send it. Of course I will not order anything again no matter how good they look, nor will I recommend it to anyone because all my friends have had the same thing happen to them. Lousy service
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Cristina
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Answer from Petit-Fernand
Dear Cristina, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
Reception much too late
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Angelina D’agristina
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Answer from Petit-Fernand
Hello Angelina, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆
The labels never arrived
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Patrizia S.
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Answer from Petit-Fernand
Dear Patrizia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
I placed the order on September 16 and still have not received the goods, very bad experience not to be repeated!
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Valentina
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Answer from Petit-Fernand
Dear Valentina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
I have been waiting for 20 days for the.goods ordered
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Guest
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
Unfortunately, the delivery system is not reliable, the order never arrived for me.
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Dania S.
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Answer from Petit-Fernand
Dear Dania, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
They have taken a very long time to send it
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Gema Jimenez Torres
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Answer from Petit-Fernand
Dear Gema Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I have not received anything!!!
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Sara Lago
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Answer from Petit-Fernand
Dear Sara, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I placed the order because I would have it in 48 hours, which was not the case, since they did it in 48 hours but then it had to arrive... I thought well, I misunderstood...they sent it to me, and it said that I would have it in 10 days and I am still waiting and the deadline has passed...I am totally dissatisfied.
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Patricia
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Answer from Petit-Fernand
Dear Patricia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I placed my order three weeks ago and still have not received it. Very bad service! I want to receive my order please. Tel: 627932762
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Carina Ricciardelli
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Answer from Petit-Fernand
Dear Carina, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I received the labels but they were all wrong, I wrote two mails, but no one replied!!!!!
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Asia S.
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Answer from Petit-Fernand
Dear Asia, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
1 /5
★☆☆☆☆
I ordered the week on September 11 and it is now September 28 and I still haven't even received my first order.
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Isabel
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Answer from Petit-Fernand
Dear Isabel, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
Easy to use, very well presented, good quality. Only downside The site promises a delivery time of 48 hours for my order I waited 8 days.
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Laurie Pireyre
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Answer from Petit-Fernand
Hi Laurie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have a complaint. Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆
I still have not received my order and it has been more than 2 weeks. Very disappointed
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Natalia
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Answer from Petit-Fernand
Dear Natalia Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
Fatal lack of seriousness with orders
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Jennifer Villalta
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Answer from Petit-Fernand
Dear Jennifer, Thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I haven't received my order yet!!!!
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Guest
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1 /5
★☆☆☆☆
Nice products too bad that one of the 2 water bottles purchased and paid 22 euros, and arrived with a broken cap, I sent two e mails but no response.
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Chiara R.
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Answer from Petit-Fernand
Dear Chiara, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
1 /5
★☆☆☆☆
I still haven't received my stickers an passed we are going for the 4th week... Give me my money back
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Silvia Aviles
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Answer from Petit-Fernand
Dear Silvia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
Order placed on September 11th and still not received, very very disappointed.
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Dalila
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Answer from Petit-Fernand
Hello Dalila, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆
It has taken too long to arrive, the stickers are fine but there are other companies that have brought it to me much faster in 2 days I had them at home and not like now that took me 15 days! That's a big handicap I'm sorry.
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Enrique Martín
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1 /5
★☆☆☆☆
Very bad delivery service... I placed an order on 7/9 that was supposed to arrive in 3 days to 10 max and on 28/9 I still haven't had delivery, I wasn't notified of the delay, to this day I don't know where the goods are and if they will be delivered to me
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Amanda
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Answer from Petit-Fernand
Dear Amanda, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, in case of non-receipt please email [email protected]. Good day, Elena
1 /5
★☆☆☆☆
Ordered the labels but they never arrived! You are not reliable
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Laura
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Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
Batch of labels received complete and usable after more than 3 weeks after several reminders and complaints due to the first delivery being incomplete and defective (2 weeks for the first delivery). Self-adhesive clothing labels that don't stick, or don't stick for more than a week. A shame when you order from this merchant for this particular product. Even more of a shame because the labels are really, really pretty.
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Maryline Juban
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Answer from Petit-Fernand
Hello Maryline, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
I placed my order on September 12 and still nothing has arrived.disappointing ,without even notifying you of the delay.hoping it will arrive
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Sabrina D.
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Answer from Petit-Fernand
Dear Sabrina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
Day September 7 I placed my order .. we are at 27 and I have not arrived and sent several messages to find out where it is, nor answer Very bad very bad ... Malissima experience and without knowing where my order is ???????
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Maite Calderon Alaminos
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Answer from Petit-Fernand
Dear Maité, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
My order never arrived!!!
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Giorgia B.
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Answer from Petit-Fernand
Dear Giorgia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
I have not received my order yet. You are not serious.
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Ionut M.
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Answer from Petit-Fernand
Dear Ionut, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
Very bad shipping service 10 days after purchase I still haven't received anything!
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Mgm
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Answer from Petit-Fernand
Dear MGM, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
I still haven't received my order, I'm waiting for a reply to my e-mail to find out the status of my order, thank you.
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Laura Guibert
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team