/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Satisfied with the labels but not with the waiting time I found it long
Anais De Baerdemacker
Translated review
Answer from Petit-Fernand
Hello AnaĂŻs, Thank you for sharing your opinion! I'm sorry that you received the labels late, we try to reduce our shipping times as much as possible, but unfortunately sometimes the Post Office is late. We apologize for the inconvenience. Have a nice day, Melina
3
/5
★★★☆☆
Good quality labels, but the text is not centered in height. As a result, on some labels, my son's first name has the "p" cut off at the bottom. It's a shame. As a result, I find the quality/price ratio poor.
Anne-laure Personeni
Translated review
Answer from Petit-Fernand
Hello Anne-Laure, Thank you for choosing C-MonEtiquette! It's not normal for the text on some labels to be cut off, so please send us a photo to [email protected] so that we can send you back the labels you need. See you soon, Melina
3
/5
★★★☆☆
Very nice labels, but the self-adhesive labels for clothes don't stick! And self-adhesive to make with the iron its top and For object also
Fiona
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Answer from Petit-Fernand
Hello Fiona, Thank you for sharing your opinion! I'm sorry that your labels are coming off in the wash, that's not normal, I invite you to write to us at [email protected] so that we can find a solution!
3
/5
★★★☆☆
Ordered on August 20th, more than 10 days after August 31st I still haven't received my order... I won't be ready for my son's first day of school. I'm really disappointed.
Charlotte
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Answer from Petit-Fernand
Hello Charlotte, Thank you for sharing your opinion. I'm sorry you didn't receive your order, please write to us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
The concept is great, the only hitch is that when I ordered I couldn't cancel my order to change the wrong item.
Leila Bouadla
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Answer from Petit-Fernand
Hello Leila, Thank you for your message. Indeed, your order had already been shipped. Have a nice day, Melina
3
/5
★★★☆☆
Practical and easy to use. Fast delivery.
Kristelle Rajaofetra
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Answer from Petit-Fernand
Hello Kristelle, Thank you for your kind recommendation 🙂 Have a nice day, Melina
3
/5
★★★☆☆
Well received on time but "as luck would have it" I received a promotional code 2 hours after ordering and customer service refused to apply it. What's more, the labels come off very easily. At that point, there's not much point in sticking labels ...
Emilie
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Answer from Petit-Fernand
Hello Emilie, Thank you for sharing your opinion! I'm sorry that your labels are coming off in the wash, that's not normal, I invite you to write to us at [email protected] so that we can find a solution!
3
/5
★★★☆☆
The labels are too large for the clothing labels. The kindergarten pack has fewer labels for objects and more for clothes.
Fanny
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Answer from Petit-Fernand
Hi Fanny, Thank you for sharing your opinion! We do indeed offer different packs with different styles of labels inside, to suit as many people as possible. Have a nice day, Melina
3
/5
★★★☆☆
The labels are very pretty... the problem is that they don't stick well to the backing.
Mathilde Rivet
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Answer from Petit-Fernand
Hello Mathilde, Thank you for sharing your opinion. I'm sorry your labels don't fit properly, this is not normal and I invite you to write to us at [email protected] so we can find a solution. See you soon, Melina
3
/5
★★★☆☆
The labels, unlike my last orders, are difficult to undo. It's a waste of time.
Claire Gonnord
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Answer from Petit-Fernand
Hello Claire, Thank you for sharing your opinion! I'm sorry that your labels are coming off in the wash, that's not normal, I invite you to write to us at [email protected] so that we can find a solution!
3
/5
★★★☆☆
Quotation not always understandable and no possibility to "back out" too bad because prices are correct
Nathalie Berthe
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for your message. Once the order has been manufactured and shipped, it is unfortunately not possible to change it. Good day, Melina
3
/5
★★★☆☆
The iron on labels are terrible they come off far to easy! One wash and they have came off??However the stick on ones are good so far no issue and cute designs!
Ck
Answer from Petit-Fernand
Hello, Thank you for shopping with petit-fernand.co.uk ! We are happy you liked the stick-on labels, but sorry you had a problem with the iron-on labels. This is not normal and we invite you to contact our customer service for help. Kindly, Marylin
3
/5
★★★☆☆
Very good labels Fast delivery However, I would have liked to have been able to choose even smaller labels as I cannot stick them on Kiabi brand labels.
Stéphanie
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for ordering from C-MonEtiquette! We only have one size for self-adhesive clothing labels, but it's a good suggestion. Have a nice day, Melina
3
/5
★★★☆☆
I am delighted with the labels but not with the bottle because the drinking system is not suitable for all ages and for my 32 month old it is difficult to open the cap.
Ana BelĂ©n RodrĂguez LĂłpez
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Answer from Petit-Fernand
Dear Ana Belén, Thank you very much for your message. Indeed, our canteens are non-drip, so they are a bit difficult to open for very young children. Have a nice day. Best regards, Maria.
3
/5
★★★☆☆
The object stickers are very difficult to separate from the base. The cut was wrong in my previous order and I had to cut each one with scissors. That's why I haven't ordered any since. On the other hand, I'm very pleased with the shoe stickers, the iron-on stickers and the non-iron-on stickers for clothing labels.
Cyrine Cachécho
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Answer from Petit-Fernand
Hello Cyrine, Thank you for sharing your opinion. I'm sorry you received an incorrectly cut order, please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
The service is very well set up, but the labels came off after 4 days...
Alexandra J
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Answer from Petit-Fernand
Hello Alexandra, I'm sorry your labels are coming off, please contact us at [email protected] if you have any complaints. Good day, Melina
3
/5
★★★☆☆
Acceptable product.
Susana
Translated review
Answer from Petit-Fernand
Dear Susana, Thank you for your message and for choosing Petit Fernand. Have a nice day. Maria.
2
/5
★★☆☆☆
Unfortunately, some of the stickers have been cut so that the name and telephone number are not completely on it. Addendum: I contacted customer service a week ago and received no reply.
Christiane N.
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Answer from Petit-Fernand
Hello, please contact our customer service, because this is not normal, mfg
3
/5
★★★☆☆
Don't unstick from book very well. Have ripped/misshapen a few trying to get them off. Not very easy so wasted a few. They look great and have washed well so far.
Kim B.
Answer from Petit-Fernand
Hello Kim, thank you for shopping with petit-fernand.co.uk ! We are sorry you had a problem with the stickers. As the quality of our products and our service is very important to us, we invite you to contact our customer service by e-mail to: [email protected] ! Kindly, Marylin
2
/5
★★☆☆☆
Very fast delivery, well packaged. However, there is a slight difference in color between the iron-on labels on the same plate. A little disappointed for the price paid. This in no way detracts from the use or quality of the label. It's just a shame.
Sarah M
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Answer from Petit-Fernand
Hello Sarah, Thank you for sharing your opinion. I'm sorry you're not happy with the way the labels turned out. Please don't hesitate to contact us at [email protected] if you have any complaints. Good day, Melina
3
/5
★★★☆☆
Writing cut off at the end a pity as the rest is great
Charlotte
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Answer from Petit-Fernand
Hello Charlotte, Thank you for sharing your opinion. I'm sorry you received an incorrectly cut order, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Labels are fine. However, the gourd doesn't screw on properly. My daughter can't screw it on by herself and even I have to go over it several times.
Marion
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Answer from Petit-Fernand
Hello Marion, I'm sorry that the cap doesn't unscrew properly. Please don't hesitate to contact our customer service department at [email protected]. Good day, Melina.
2
/5
★★☆☆☆
Very negative im as I npn received the package and will not receive it again since they say they sent it and no one knows to whom and when.
Claudia C.
Translated review
Answer from Petit-Fernand
Dear Claudia, Thank you for your message. Your order indeed appears to be severely delayed, and this, however, is due to the postal system, which we rely on by sending the labels through priority mail in order to ensure free shipping. I therefore invite you to write to our customer service [email protected] to find a solution together. Kind regards, Elena
3
/5
★★★☆☆
Nice labels, but a little big for a baby's clothes.
Justine Boisdin
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Answer from Petit-Fernand
Hi Justine, Thank you for sharing your opinion. We have different sizes of labels, and these are listed on the website, but the ones you chose are our smallest size of clothing labels. Have a nice day, Melina
3
/5
★★★☆☆
Beautiful as always but I waited longer to receive it and there was no paper inserted for the thermoadhesives
Jele R.
Translated review
Answer from Petit-Fernand
Dear Jele, Thank you for your trust in us and your appreciation of our products. In summer sometimes the delivery time is a bit longer, however, this is due to the postal service and not to us. We are sorry that the preparer forgot the protective paper to glue the thermoadhesives: please contact us so that we can send you some, or I remind you that you can also use baking paper for the same purpose. Kind regards, Elena
3
/5
★★★☆☆
The labels are too large for where we have to put them on the clothes, so I had to cut them all out!
Chalene Drouet
Translated review
Answer from Petit-Fernand
Hello Charlene, Thank you for sharing your opinion! The labels you've chosen are not the self-adhesive ones for clothes (to be applied over care or brand labels) but the iron-on ones, which are longer indeed, to be applied directly to the fabric with the iron. See you soon, Melina
2
/5
★★☆☆☆
3 products ordered and received only 2 I'm still waiting for the new delivery Fast response from customer service. Now I just have to see if they will deliver the rest of my order.
Magalie
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Answer from Petit-Fernand
Hello Magalie, Thank you for sharing your opinion! We have sent you 1 pink cork. Have a nice day, Melina
3
/5
★★★☆☆
Nothing more...
Nadia Niar
Translated review
Answer from Petit-Fernand
Hello Nadia, Thank you for sharing your opinion, but please don't hesitate to tell us more about what you think of our products and services, we'd love to hear from you! Good day, Melina
2
/5
★★☆☆☆
I am delighted with the product but having made a mistake on my third order, I called to change the mistake made on the label (because I had no reply to my email). The person I spoke to on the phone was very rude. Kind regards.
Pamela Filice
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Answer from Petit-Fernand
Hello Pamela, Thank you for your message. I am sorry that you were not satisfied with our services, please excuse us if we were unpleasant with you. Have a nice day, Melina
2
/5
★★☆☆☆
The site was recommended to me by a friend for its ease of use, choice, quality and price. So I bought several labels to prepare for back-to-school. I followed the instructions. After the 1st wash, the labels came off. I won't be buying from the site again. I'm extremely disappointed.
Laurianne
Translated review
Answer from Petit-Fernand
Hello Laurianne, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected]. Good day, Melina.