9.1/10
★★★★★
based on 125734 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Expensive for what it is. The labels are already peeling off and I paid for over 30 labels. I wouldn't recommend it. They focused more on the packaging than on the quantity and quality of the product.
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Olivia Baclet
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Answer from Petit-Fernand
Hello Olivia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
Goods not received
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Simona F.
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Answer from Petit-Fernand
Dear Simona, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
Very bad service did not arrive on the scheduled date and takes a long time to answer.
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Margarita Reyes
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1 /5
★☆☆☆☆
I have not received my order, how do I claim it?
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Esther Cebador Sierra
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Answer from Petit-Fernand
Dear Esther, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
Very disappointed, there was no transparent board for the shoe labels, so the water green color turns gray or peels off... I had just taken shoe labels as well as those for the clothes, so I placed a small order because I still had to pass them on. When you pay for a 28 pack, you get everything, and for a small order, it's sloppy and not serious.
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Jennifer
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Answer from Petit-Fernand
Hi Jennifer, Thank you for choosing C-MonEtiquette! I'm really sorry for this oversight. I invite you to write to us at [email protected] for a complaint. Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆
Absolutely disappointed. I received someone else's order. I emailed the company & I sent them a message via Instagram....no one bothered to reply back. I then rang them and they said that they will resend the order. I still haven't received it, I have since sent them another message to which they have failed to reply to.
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Guest
Answer from Petit-Fernand
Hello, we are sorry to hear this. All messages are treated, but in high season it can take a bit longer sometimse. We apologize for this and hope you recevied your support by now. If not, we invite you to contact us again. Kindly, Marylin
1 /5
★☆☆☆☆
We ordered the first days of September ...we are still waiting to receive(September 27) ... yet we don't live at the end of the world....
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Gianpietro
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Answer from Petit-Fernand
Dear Gianpietro, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day,
1 /5
★☆☆☆☆
I placed my order 22 days ago, it was supposed to be from 5 to 10, and I still have not received anything, I was told to verify the address, I did it and this is 4 days ago and I still have no answer.
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Laura Yáñez
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Answer from Petit-Fernand
Dear Laura Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I have left my order to a neighbor.... Lucky it's a village and we know each other.... Very bad service.
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Jessica Serantes Ramos
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Answer from Petit-Fernand
Dear Jessica, Thank you for your feedback. We have sent the order with the Post Office service, please, it is not our fault if the letter carrier has left the labels to your neighbor. Have a nice day, Melina
1 /5
★☆☆☆☆
Order placed on 7/9/2019, as of today (27/9) I still haven't received anything.... I am sorry, especially for my daughter who cared so much about it. From customer service they told me to be patient until 26/9, at this point I can only leave a negative review since they don't even answer emails anymore...
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Annarita C.
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Answer from Petit-Fernand
Dear Annarita, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1 /5
★☆☆☆☆
Unfortunately, I never got my order and the seller did nothing but shrug his shoulders So I paid, waited in vain and got nothing Too bad the products offered are very nice, but if they don't arrive ...
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Paola S.
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Answer from Petit-Fernand
Dear Paola, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
After 2 weeks I still haven't received anything!
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Cristina D.
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Answer from Petit-Fernand
Dear Cristina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
I have not yet received the order
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Súper Disgustada
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Answer from Petit-Fernand
Dear Mari Carmen, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
For the moment I am very disappointed with my order, no reception since the beginning of September. I've been offered a new shipment, but it remains to be seen.
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Delphine
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Answer from Petit-Fernand
Hello Delphine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
Basically after placing the order and paying for the goods in advance 1:it still hasn't arrived and it's already been a month, 2:there is no track to follow the package because the shipment is ordinary!!!
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Stefania F.
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Answer from Petit-Fernand
Dear Stefania, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
I have not received the paid shipment and after several automated responses no one to date has given me any more answers.
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Anna S.
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Answer from Petit-Fernand
Dear Anna, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1 /5
★☆☆☆☆
The order has not arrived !!!
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Barbara C.
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Answer from Petit-Fernand
Dear Barbara, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆
I have not received anything!
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Ada
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Answer from Petit-Fernand
Dear Ada, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I have not received the order correctly so I have not been able to give it away in time. Customer service has not yet responded to me as to where I am sending the incorrect item.
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Amparo Varela Neiro
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Answer from Petit-Fernand
Dear Amparo Thank you for choosing Petit Fernand ! We are sorry to hear that you did not receive your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
Order never received!!! not refunded either. Not a serious site.
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Marion Olive
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Answer from Petit-Fernand
Hello Marion, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆
Waiting too long
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Nicole K.
Translated review
Answer from Petit-Fernand
Hello and thank you for your order at esistmeins.de! We are sorry that you found the delivery time a little long. We send out after 48 h and then the post office needs 2 - 6 working days. We hope that you have received your goods, otherwise we invite you to contact us by pm for help, mfg, Marylin
1 /5
★☆☆☆☆
I still haven't received the labels by 1 month. It's a bit long when you already receive part of the order in 72 hours and the rest doesn't arrive.
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Rodrigue Maugez
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Answer from Petit-Fernand
Hello Rodrigue, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
I don't know how they ask for my opinion if after 21 days I still haven't received my order. If the opinion is about the experience, I can't give less stars. A week ago I was told that it was leaving the warehouse when, according to the website, the order is made in 24 / 48 h. It is ordered on September 6 and I do not know when I will receive it. So my opinion is that I will not order anything again and I will not recommend it to anyone I know.
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Marco
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Answer from Petit-Fernand
Dear Marco, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I still haven't received my labels
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Guest
Translated review
Answer from Petit-Fernand
Hello Sarah, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆
Have not received anything to date Please send me feedback
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Eva F.
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Answer from Petit-Fernand
Hello, we regret that you have not yet received your goods and invite you to contact our customer service for assistance by mail: [email protected] . Thank you very much ! Mfg, Marylin
1 /5
★☆☆☆☆
I don't receive the stickers and I don't receive a response in my mail to ask for them.
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Julia
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Answer from Petit-Fernand
Dear Julia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
It's been a month since I placed the order and nothing has arrived.
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Bego
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Answer from Petit-Fernand
Dear Begonia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
Too long product lead time.
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Lucia García Godoy
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Answer from Petit-Fernand
Dear Lucia, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
1 /5
★☆☆☆☆
I am not happy at all. I placed an order on September 10, we are at 27 and I still have not received the order, my son started kindergarten 2 weeks ago and has all the material unidentified. I am still waiting. I don't know if I should file a complaint and get my money back....
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Beatrice
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Answer from Petit-Fernand
Dear Beatrice Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆
I still haven't received my order, 3 weeks later.
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Azahara Martín Huerta
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Answer from Petit-Fernand
Dear Azahara, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina