/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Clothing labels are not explained well enough
Aflalo Odelia
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Answer from Petit-Fernand
Hello Odelia, Thank you for sharing your opinion! All the explanations are provided on the label booklet you receive, as well as on the website. But don't hesitate to write to us at [email protected] if you need any further assistance! Good day, Melina
2
/5
★★☆☆☆
The printed lunch box was totally chipped at the corners on arrival. ... Air holes everywhere underneath . Even after contacting us there was no reply . Too bad for my son .
Laura
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Answer from Petit-Fernand
Hello, we regret that you were dissatisfied with our customer service and invite you to contact our customer service. Mfg, Marylin
3
/5
★★★☆☆
It is very inconvenient to transfer money to France, because I first had to be activated for this foreign transfer and then I find it very complicated with the order form and not knowing whether the order has been received and then I had to print out the transfer, scan it and send it to you by email. I have now tried it once, but it is too complicated for me. She was delighted with the tin, which I personally thought was very nice, but it was a long and patient process.
Nicole S.
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Answer from Petit-Fernand
Hello, we offer our customers the following payment options: Credit card, Paypal, direct bank transfer, if you do not want this, you can also pay by normal bank transfer as a gesture of goodwill. mfg, Marylin
3
/5
★★★☆☆
Delivery too long
Roukia Attoumani
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Answer from Petit-Fernand
Hi Roukia, I'm sorry it took so long to deliver. Have a nice day, melina
3
/5
★★★☆☆
The labels arrived promptly and were generally in order. However, I regret a deterioration in quality compared to my previous order a year ago: the pre-cut outlines were not perfectly cut on one of the boards, so the labels systematically creased or distorted when I peeled them off. The quality was much better on the boards purchased a year earlier.
Catherine
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Answer from Petit-Fernand
Hello Catherine, Thank you for sharing your opinion! We're sorry to hear that there was a quality problem with your labels, so please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
The labels are superb but the packaging is not. I received them on a rainy day and they had taken on moisture, I put them to dry but the gift stickers are not usable, a shame otherwise impec.
Nelly Girard
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Answer from Petit-Fernand
Hi Nelly, I'm sorry, but I can offer to send you the gift stickers. Please don't hesitate to contact us at [email protected].
3
/5
★★★☆☆
Super quality and fast delivery.
Petra S.
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Answer from Petit-Fernand
Thank you very much, but only 3 stars? -:)
3
/5
★★★☆☆
We bought the labels for the second year, quality product, beautiful and durable. This year we also got the snack holder, looks solid and well made, too bad about the dull colors and not at all bright as we expected from the photos on the site. When the order was placed we tried to add the water bottle as well, but we were not allowed to despite the fact that the order had just been placed and therefore not yet shipped, too bad!
Valeria F.
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Answer from Petit-Fernand
Dear Valeria, Thank you for the excellent feedback. Regarding the colors, perhaps it depends on which ones, some are more delicate and pastel, others more bold. For the water bottle, unfortunately once taken into the system, the order cannot be changed in quantity and type. Thank you anyway for your advice, kind regards, Elena
2
/5
★★☆☆☆
I ordered the normal ones to attach to the labels and I am not very satisfied.
Guest
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Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you were not completely satisfied with your order. I invite you to share your experience at [email protected] to see how we can help you. Best regards, Maria.
3
/5
★★★☆☆
The shoe labels are very good. I stopped using self-adhesive clothing labels because some of them came off in the washing machine. On the other hand, I was a big fan of iron-on clothing labels, but since I changed irons for one that doesn't set the temperature and doesn't burn the fabrics, they don't stick very well... do I have to heat them longer as a result? I don't know...
M Prigent
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Answer from Petit-Fernand
Hello Indeed it is necessary to apply the iron-on with the iron at 200 ° C Good day, Melina
2
/5
★★☆☆☆
Too small for my taste
Verónica Mora Mendez
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Answer from Petit-Fernand
Dear Veronica, Thank you for your message. Indeed, we have some formats and sizes of labels, according to the needs of each customer. Best regards, Maria.
3
/5
★★★☆☆
Error in the order. I received someone else's order. However, I should receive the correct order shortly.
Valentine Godeau
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Answer from Petit-Fernand
Hello Valentine, We're sorry, there was an order exchange and we've resent you the correct order. Have a nice day, Melina
2
/5
★★☆☆☆
My goods still haven't arrived after 2.5 weeks.
Yamile S.
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Answer from Petit-Fernand
Hello, we invite you to contact our customer service. Mfg, Marylin
2
/5
★★☆☆☆
Very slow shipping over 10 days waiting time
Client
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Answer from Petit-Fernand
Hello Prisicilla, Thank you for sharing your opinion! I'm sorry you're not satisfied with our services, we strive to reduce our delivery times. Have a nice day, Melina
3
/5
★★★☆☆
I made a mistake, I received non-thermal self-adhesive labels. If not, I'd have had a logo, which isn't easy for an elderly person.
Beatrice Butera
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Answer from Petit-Fernand
Hi Beatrice, I've just checked and indeed you've opted for the self-adhesive clothing labels to be applied to the care or brand labels on the garments. Good day, Melina
3
/5
★★★☆☆
Fast delivery time! The labels for my baby are very cute, the ones for my little girl also but the figure we had chosen is missing...so we only received them with the name probably was a problem with the site because in creating the labels it made me choose the design to put but then showed me the label without...
Francesca P.
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Answer from Petit-Fernand
Dear Francesca, Thank you for the excellent feedback. Regarding the atichettes, sometimes there is a conflict between some illustrations and some backgrounds, because of too similar colors, and the system does not accept them. However should there be any problems with customization, the site indicates this. If you have any doubts, please contact us at [email protected]. Kind regards, Elena
3
/5
★★★☆☆
Beautiful color and drawings, arrived very quickly and it seems q sticks well. I give it a three because some have already begun to erase the color of the background despite almost not having used the object and without washing it (the clothes for now keep the color) a shame because I love them.
Ana.
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Answer from Petit-Fernand
Dear Ana, Thank you very much for your message. I am sorry about what happened with your labels. I invite you to send us pictures to the email [email protected], to see what happened with your labels. Best regards, Maria.
2
/5
★★☆☆☆
Either I misunderstood or I didn't explain well but the labels I received are not for textiles but to stick on the labels of clothes ... as we cut the labels that scratch the labels are of no use to me 🙁
Sophie Arnould
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Answer from Petit-Fernand
Hello Sophie 🙂 Yes, as indicated on our website, we have different types of labels, iron-on labels to be applied to the iron directly on the fabric, and self-adhesive clothing labels to be applied on care or brand labels. Have a nice day, Melina
3
/5
★★★☆☆
I was notified within two days of placing the order that it had arrived at its destination, but in reality it took another week to arrive.
Isabel Casado
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Answer from Petit-Fernand
Dear Isabel, Thank you for your message, I am glad you have already received your order! Indeed, it takes 48 hours to manufacture the order and 2-10 working days for shipping. Best regards, Maria.
3
/5
★★★☆☆
I always find the products from Petite Fernand great. The website is quick and easy to use and delivery is usually within one week.
Dee G.
Answer from Petit-Fernand
Dear Dee, thank you so much for your nice message! Take care 🙂 Sophie
2
/5
★★☆☆☆
The labels we receive are far too big for the small items.
Arrossamena
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Answer from Petit-Fernand
Thank you for sharing your opinion! We have different formats for labels, offered on our site, to match the use you wish to make of them. Good day, Melina
3
/5
★★★☆☆
The product is good, not super convenient to open and close, but it certainly doesn't leak water and there is no risk of flooding the bag. Aesthetically it is very nice and my daughters love them. It deserves more than 3 stars, but unfortunately there is no way to know where they are made (you only know that the brand is French)...it lacks the classic Made In... and that is a bit suspicious.
Elena B.
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Answer from Petit-Fernand
Dear Elena, Thank you for your excellent feedback. We are a French company based in Bordeaux, and this is where our customized water bottles are born. However, we will inform the management of your comment so that we can always offer our customers maximum transparency. Best regards, Elena
3
/5
★★★☆☆
Fast delivery, biel product packaged and protected. Quality to match. Please note, however, that the colors do not render as they do on the screen. For me, the red was more brown and the orange was red. A pity.
Gadbille Vanessa
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Answer from Petit-Fernand
Hi Vanessa, Thank you for sharing your opinion! I'm sorry, I replied by email. Have a nice day, Melina
2
/5
★★☆☆☆
The labels are cute, but the price doesn't justify the quality. The labels peel off quickly and the iron-on ones are disappointing.
Sam
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Answer from Petit-Fernand
Hi Samira, Thank you for sharing your opinion! I'm sorry you're not satisfied with the quality, please make a complaint to [email protected] Good day, Melina
3
/5
★★★☆☆
I felt that delivery was a little too long. What arrived looked fab but a lot of wasted paper to look nice. Save the trees instead!
Vikki
Answer from Petit-Fernand
Dear Vikki, thank you for shopping with us!
3
/5
★★★☆☆
The labels are very difficult to peel off the plates compared to the ones I ordered last year. I hope they will hold just as well.
Cecile
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Answer from Petit-Fernand
Hi Cécile, I'm sorry that the labels don't peel off properly, it's not normal. Please don't hesitate to contact us at [email protected] See you soon, Melina
3
/5
★★★☆☆
Too many labels with first names and not enough with first and last names to keep track of everything.
Charline Ligier
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Answer from Petit-Fernand
Hello Charline, Thank you for choosing C-MonEtiquette! I'm sorry that the order doesn't suit you, indeed you have the possibility to choose the text of each type of labels when you order a pack on our website. Have a nice day, Melina
3
/5
★★★☆☆
Delivery time much too long, it is advertised that it will be printed within 48 hours, this was then confirmed by email, but the envelope only arrived another 4 working days later, so it took a week in total. As I was in a hurry, I would have ordered from a competitor. However, the quality is very good and the presentation with the booklet and instructions is great
Linda O.
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Answer from Petit-Fernand
Hello, We are pleased that you are satisfied with our labels. The goods come from France and therefore it takes 2 - 6 working days. Mfg, Marylin
2
/5
★★☆☆☆
Order not received after 10 days and I'm asked to wait again... I've already placed several orders on the site but I'm very disappointed with the way my latest order is being handled. I thought I'd be well within the deadline by ordering more than 15 days before the start of the school year, but apparently that's not the case.
Natacha Crozemarie
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Answer from Petit-Fernand
Hi Natacha, I'm sorry you didn't receive your order. We've put it back into production and will send it out as soon as possible. Good day, Melina
3
/5
★★★☆☆
Very nice labels for children. Doesn't hold up too well.
Celine Claustre
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Answer from Petit-Fernand
Hello Céline, I'm sorry that your labels don't fit properly, please write to us at [email protected] Good day, Melina