/10
★★★★★
based on 125734 reviews published
★★★★★
based on 125734 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The website said ready in 48 hours, order placed on Sept. 16 not yet received.
Caterina
Translated review
Answer from Petit-Fernand
Dear Catherine, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, in case of non-receipt please email [email protected]. Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are indicated on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1
/5
★☆☆☆☆
Labels ordered 8 working days ago and still not arrived. Disappointed.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
It has taken me more than 2 weeks to receive my order. I felt cheated with the advertising that said 24/48h and in the end they tell you that it takes more days... I was very urgent and in the end I got the stickers for nothing because I had to look for a living elsewhere.
Ana Esteban Perez
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Answer from Petit-Fernand
Good morning Ana and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Do not hesitate to contact our customer service if you want a commercial gesture. Have a nice day, Melina
1
/5
★☆☆☆☆
I am trying in vain to get a response regarding my order, almost a month ago, with the channels provided, I only get an email saying "you should have received it by now, thank you"
Nicomau
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Answer from Petit-Fernand
Dear NicoMau, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, in case of non-receipt please email [email protected]. The address confirmation questions are for the purpose of checking if there was any misunderstanding due to wrong address or attributable to the postal system. Good day, Elena
1
/5
★☆☆☆☆
As of September 9, the date of my order, I have yet to receive the goods!!!
Alicia C.
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Answer from Petit-Fernand
Dear Alicia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I still haven't received anything after more than three weeks. The labels for when she goes to college! What review should I do? Absolute zero. There are sites that offer same product with significantly faster shipping. Withdraw.
Elena D.
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Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Probably something has changed and they have switched suppliers. Much lower quality than the order placed 2 years ago. Not all stickers were in detail finished. Excessive timing. Misleading advertisement: 48h shipping. WARNING: they will be prepared in 48h but the arrival is stretched into endless time.
Sara
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Answer from Petit-Fernand
Dear Sara, Thank you for your message. We are very sorry that the products do not meet your expectations. Please feel free to contact us at [email protected], enclosing, along with your order number, photos of the nonconforming products. Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are indicated on our website at https://www.petit-fernand.it/domande-risposte-prodotti Sincerely, Elena
1
/5
★☆☆☆☆
Extremely long delivery time. It is stated quite differently. With all due understanding, but a letter from France doesn't take 3 weeks....or currently it's 3 weeks. Unfortunately, nothing has arrived yet. Very, very sad
Julisr
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Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de! We regret that you have not yet received your goods and ask you to contact our customer service so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
Goods ordered two months ago and still not delivered!????
Karola V.
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Answer from Petit-Fernand
Good day ! Thank you for your order at esistmeins.de ! We regret that you have not yet received your goods and invite you to contact our customer service so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
I did not receive the goods. A pity because the other times it worked very well.
Almudena
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Answer from Petit-Fernand
Dear Almudena, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I bought the sticky labels for clothes and I'm very happy with them. I left them on for 24 hours as recommended. But they come off on the corners in the first wash... Too bad
Noemie Frn
Translated review
Answer from Petit-Fernand
Hello Noemie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team ? Please note: garment stickers are to be affixed to the garment's care or brand labels, not directly to the fabric.
1
/5
★☆☆☆☆
I placed an order at the beginning of September. A week later, my order was still awaiting validation. I had to call again to have the labels printed and sent by post.
Cristina
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Answer from Petit-Fernand
Hi Cristina, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Disappointed, ??order placed on 12.09.2019 and I still haven't received anything.
Anamaria Cozma
Translated review
Answer from Petit-Fernand
Hello Anamaria, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Extremely long delivery time, shipments for a single order separated and diverted in the mail
Guia R.
Translated review
Answer from Petit-Fernand
Dear customer, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
As of today, I have not received my order.
Elena López
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I did not arrive in the time needed and there is no way to contact them.
Jennifer
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Answer from Petit-Fernand
Dear Jennifer Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I've been waiting 1 month and still nothing and on instagram there are many people like me waiting for their order and nothing does not arrive we are thinking of denouncing because there are many cases
Sara
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Answer from Petit-Fernand
Dear Sara, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
It has been 3 weeks since I placed the order and it has not arrived yet, if the orders take so long I am not interested in making any more purchases.
Charo Muñoz Escriva
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Answer from Petit-Fernand
Dear customer Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Very late delivery of the package
Paola
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Answer from Petit-Fernand
Dear Paola, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
They peel off, they are not as fixed as other fabric strips.
Guest
Translated review
Answer from Petit-Fernand
Dear Javier, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Disappointed!!! First order was great but the second I never received since September 4
Laura Carriere
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I ordered the labels on September 9, today September 25 I still haven't received them... what review should I give? I wrote to Customer Service, I keep getting automated emails and nothing....
Tzvetelina
Translated review
Answer from Petit-Fernand
Dear Tzvetelina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I HAVE NOT RECEIVED ANYTHING!!!
Fati Zarioh
Translated review
Answer from Petit-Fernand
Dear Fatima, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After almost a month, I still haven't received my order and I have no response from this company.
Clara Guirado Lopez
Translated review
Answer from Petit-Fernand
Dear Clara Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Lousy! I still haven't received my order
Mamasa Jagana
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Answer from Petit-Fernand
Hello Mamasa, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The order was paid for, but the goods never reached me!
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
At the moment I can't give my opinion because I haven't received my daughters' labels since September 11?
Carmen Rengifo Chiriboga
Translated review
Answer from Petit-Fernand
Dear Carmen, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
The snack box broke after 3 uses... not very sturdy for an item designed for children!
Amélie Berthon
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Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry for the inconvenience, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I placed and paid for the order and it never arrived
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received it yet
Lorea Ostolaza
Translated review
Answer from Petit-Fernand
Good morning Lorea and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina