/10
★★★★★
based on 125734 reviews published
★★★★★
based on 125734 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have been waiting for my order for almost a month!!!! Absurd!!!
Claudia
Translated review
Answer from Petit-Fernand
Dear Claudia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The shipping takes a long time and they are promoted as 48h / 72h, I bought it for that reason and in the end now I do not need them because I had to buy others.
Eduardo Herrero
Translated review
Answer from Petit-Fernand
Dear Eduardo, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
My order has not been shipped after two weeks.....
Pe
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have been waiting for 1 month for my order and it has not arrived and I am very disappointed. I want my money back
Ana
Translated review
Answer from Petit-Fernand
Dear Ana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Horrible customer service No trace of my order after 2 weeks No option to choose jn express courier for delivery A good buying experience but your delivery really sucks
Giulia M.
Translated review
Answer from Petit-Fernand
Dear Giulia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have not received my order!
Laura Llanes Sagarra
Translated review
Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Still nothing received to date / Order from March, several emails sent + phone calls here late August I send an email and this is what I get back September 26. Your claim cannot be processed because it must be done within one month !!! What a joke!
Ac Fabien Lucas Décoration
Translated review
Answer from Petit-Fernand
Hello Fabien, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I'm still waiting to receive them, almost 1 month and no reply from them.
Axelle Chapuis
Translated review
Answer from Petit-Fernand
Hello Axelle, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Ordered stickers on September 9...today, September 25, I am still waiting. AMAZING
Yolanda Sansón García
Translated review
Answer from Petit-Fernand
Dear Yolanda, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still have not received my order and I have not received any reply to the 2 emails I sent! Please refund my money
Wenjing Wu
Translated review
Answer from Petit-Fernand
Dear Wenjing, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received my order to date
Raja Chebib
Translated review
Answer from Petit-Fernand
Hello Raja, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received the orders yet. I wrote an email and there is another opinion. Petit-Fernand.co.uk Receipt n°2000576316 Order n°2000691015 Petit-Fernand.co.uk Receipt n°2000576353 Order n°2000691074 I confirm that your order has been placed at the disposal of the post office. The reception will take from 2 to 10 working days. Petit-Fernand.es SARL LEA 13 rue Georges Barres Cidex 396 33083 Bordeaux FRANCE Billing information: MÒNICA MASDEU Gran Via Corts Catalanes 717 1r 1a Barcelona, 08013 Espagne T: 680 593 591
MÒnica Masdeu
Translated review
Answer from Petit-Fernand
Dear Monica, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I'm sorry where to say this but I placed an order on September 7, 2019 and still have not received the goods I ordered and paid for.
Camilla G.
Translated review
Answer from Petit-Fernand
Dear Camilla, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Bad experience I ordered but soon 1 month still not delivered But I am bombarded with evaluation message. Please deliver or refund my money Disappointment
Evd
Translated review
Answer from Petit-Fernand
Hello Evd, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received anything.
Carmen Moreno
Translated review
Answer from Petit-Fernand
Dear Carmen, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Order placed a month ago, never delivered.
Orlane Henry
Translated review
Answer from Petit-Fernand
Hello Orlane, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I have not received my order.
Anna Carla Marin Cot
Translated review
Answer from Petit-Fernand
Dear Anna Carla, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Product ordered on September 9 and I am still waiting for it to be delivered! I have asked for support several times and no one answers me! Absurd!
Laura
Translated review
Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I still have not received my order and it has been more than 20 days since the order was placed.
Caterina Riera Rayó
Translated review
Answer from Petit-Fernand
Dear Caterina, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Gourd received with marks (28), the system came out of the stopper, I recommended a stopper at 8 minimum order price 9 so I took labels in addition to the final 14 order,,, I contacted via the site, by mail and finally by Facebook no response was sent to me to share my concerns, product not nickel and SAV zero, really very disappointed.
Julie Escande
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for choosing C-MonEtiquette! I'm sorry for the inconvenience and invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Customer service 0, speed 0.
Christian Perich
Translated review
Answer from Petit-Fernand
Dear Christian, Thank you for sharing your review. I am sorry you had a bad experience with our services, we have proceeded to refund your money on 25/09. Have a nice day, Melina
1
/5
★☆☆☆☆
Not yet received!
Claudia Patricia Gomes Vitorino
Translated review
Answer from Petit-Fernand
Hello Claudia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we're reworking and reshipping it. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The deadlines were not met. On the website, the delivery time was 48 hours. Order received more than 10 days later. I had to buy from another site to meet my urgent need. Very dissatisfied. The least polite thing would have been to inform me or issue a refund. Customer satisfaction doesn't seem to be a priority 🙁
Sandra
Translated review
Answer from Petit-Fernand
Hi Sandra, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Disappointed! The launch box broke after a week's use. Pressures no longer work
Aissa
Translated review
Answer from Petit-Fernand
Hello Aissa, Thank you for choosing C-MonEtiquette! I'm sorry about your lunchbox. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
20 days ago I ordered my lot and they still haven't sent me anything, I call them and they don't answer my phone and they don't answer my emails....
Mjose Anton Garcia
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed an order (labels for my son's kindergarten) from this site that after a full 19 days, 13 of which are working days, it still has not arrived!!! The support can only answer that it is not their problem, to be patient. I still have no idea when my order will arrive. I find it unacceptable to have to wait so long given the nature of the products they sell.
Cliente
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I am still waiting for the order and I have sent you 2 mails and nothing...
Maribel Sánchez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I never received my order and the only information I received from customer service was that my order had left on 11/09. In short, I don't have my labels and no solution. It's a pity because my first order on this site was a success, the second a complete failure.
Cecilia Marouani
Translated review
Answer from Petit-Fernand
Hello Cecilia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I have been waiting for my order since September 7 and it has not yet arrived.
Alina Tirado
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I HAVE NOT RECEIVED MY ORDER
Dori Rodriguez
Translated review
Answer from Petit-Fernand
Good morning Dori and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina