/10
★★★★★
based on 125734 reviews published
★★★★★
based on 125734 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I never received the labels
Nicoletta S.
Translated review
Answer from Petit-Fernand
Dear Nicoletta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I was told two three days and I've been waiting for two weeks.
Kaoutar Elhayouni
Translated review
Answer from Petit-Fernand
Dear Kaoutar, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
An order placed on September 13, today is September 24 and it still doesn't arrive!
Raffaela
Translated review
Answer from Petit-Fernand
Dear Raffaella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
NOT WORTH IT
María Sanchez
Translated review
Answer from Petit-Fernand
Dear Maria, I am sorry that you did not have a good experience with our company, in fact I invite you to write us at [email protected] to give more information. Have a nice day, Melina
1
/5
★☆☆☆☆
How can I evaluate a product that I have not received? Order made on September 6, shipped on the 10th and here we are on the 24th and I have nothing. Mail sent and you kindly told me to wait until the 25th. We'll have to wait until tomorrow to see if there's any change in the postal service!
Philippine Eiras
Translated review
Answer from Petit-Fernand
Hello Philippine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Still not received my order .
Kathleen Gondard
Translated review
Answer from Petit-Fernand
Hello Kathleen, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
This time very bad, I still haven't received my order and it's been more than 15 days.
Elena Martín Martín
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
The stub with several labels is very good but it should have more heat seal labels. I received the stub two weeks after I ordered it, the delivery time was too long.
Guest
Translated review
Answer from Petit-Fernand
Good morning Mireia, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1
/5
★☆☆☆☆
Not yet arrived!
The T.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have been waiting more than 20 days for my order and I have called the customer service number and I still have no answer.
Guest
Translated review
Answer from Petit-Fernand
Dear Alicia, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
I am usually thrilled with this store but on this occasion the order has not arrived and I have no response and no idea what could have happened....
Ines Martinez Diaz
Translated review
Answer from Petit-Fernand
Dear Ines, I am sorry to hear that you received your order late, I have replied to your email. Have a nice day, Melina
1
/5
★☆☆☆☆
They are scammers. My order never arrived
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I never received my order, after several reminder emails to which I received the same reply twice, informing me that postal delivery times can vary. It's been over 3 weeks since my order was placed!
Lara Kharboutli
Translated review
Answer from Petit-Fernand
Hello Lara, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
It has taken 20 days to arrive, fatal!!!!!
Erica
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1
/5
★☆☆☆☆
I haven't received the labels and I haven't heard back from customer service... disappointed.
Vanessa Guiol
Translated review
Answer from Petit-Fernand
Hello Vanessa, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Having not received my order, I can't be happy! But I have to wait until after 5pm on the 25th to contact you. Which I will certainly do!
Delphine Gerard
Translated review
Answer from Petit-Fernand
Hello Delphine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
The delivery date was not met at all
Guest
Translated review
Answer from Petit-Fernand
Hello Mariana, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I should have received the order on the 19th and I still do not have it, it is impossible to contact this company to find out where my order is, they do not answer the mails, on the phone no one ever answers you just an answering machine. The service is terrible.
María Cuevas
Translated review
Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed my order on September 3 and have not received it yet.
Eva Nogues
Translated review
Answer from Petit-Fernand
Dear Eva, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I had to make a request for the shipment of my order to be taken into account! Result almost 3 weeks to receive my order! I asked and I'm still waiting for a commercial gesture!
Florence Rémond
Translated review
Answer from Petit-Fernand
Hello Florence, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Box received damaged the sticker being badly stuck.the sav is going to send me back a sticker so that I redo the "work".shameful. Labels still not received and bag received late. My order is almost 1 month old. I will no longer recommend and advise against ordering from this site.
Guest
Translated review
Answer from Petit-Fernand
Hello Linda, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Delivery still not received since September 6
Guest
Translated review
Answer from Petit-Fernand
Hello Vanessa, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I placed the order on September 1st and as of September 24th it has not arrived, so the announced deadlines have not been met.
Cristina Rodríguez Devora
Translated review
Answer from Petit-Fernand
Dear Cristina, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
3 weeks late, order forgotten and had to be restarted, water bottles extremely heavy, arrivals broken and impossible for a child to close! What a disappointment!
Guest
Translated review
Answer from Petit-Fernand
Hello Lisa, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Very long delivery time and do not match what was promised because you claim to deliver in 48 hours....
Patrizia S.
Translated review
Answer from Petit-Fernand
Dear Patrizia, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1
/5
★☆☆☆☆
I placed an order on September 3rd and it has not arrived until today. I have sent several emails and messages, because I needed them urgently, and they answered me 2 days later that they will be sent shortly. I don't know what short means for you, but I still haven't received the labels!
Corina Panca
Translated review
Answer from Petit-Fernand
Dear Corina, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
I only received half of the order
Martina Novoa Tuimil
Translated review
Answer from Petit-Fernand
Dear Martina Thank you for choosing Petit Fernand ! We are very sorry that you did not receive your complete order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I never received my order, it was communicated and they told me to wait and now they don't answer anymore
Consuelo L.
Translated review
Answer from Petit-Fernand
Dear Consuelo, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I purchased this water bottle for my son who attends the first year of kindergarten . Aesthetically very nice but despite repeated daily washings the water bottle always smells rotten !
Davide P.
Translated review
Answer from Petit-Fernand
Dear Davide, Thank you for your message. We are very sorry that the products do not meet your expectations. Please feel free to contact us at [email protected], attaching, along with the order number, photos/description of the nonconforming products. It is really abnormal as the water bottle is made of stainless steel and does not retain odors. Kind regards, Elena
1
/5
★☆☆☆☆
Your site has bungled I am asked to renew the action of payment finally it was Passed the first time when paying so I paid 2 times 19th no refund! I'm an Atsem in a nursery school. Advise parents to buy this kind of label but cedt Sûr I will not advise them your site. Very disappointed!
Naye Bathily
Translated review
Answer from Petit-Fernand
Hello Naye, Thank you for choosing C-MonEtiquette! I am sorry that you have been charged twice without refund. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team