/10
★★★★★
based on 125731 reviews published
★★★★★
based on 125731 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have not yet received my order at home and I have already been charged, very disappointed as I feel cheated.
Iria
Translated review
Answer from Petit-Fernand
Dear Iria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received anything !!!
Maria S.
Translated review
Answer from Petit-Fernand
Dear Mary, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
1 week wearing the slippers and they have peeled off.
Guest
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Answer from Petit-Fernand
Dear Inés, We are very sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Not recommended especially because the labels will never arrive even after shelling out 28!!!
Pareo84
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Answer from Petit-Fernand
Dear Pareo84, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Aside from the shipping being super slow (it makes no sense for them to make the labels so fast if it then takes two weeks to arrive), some of them arrived bent. I emailed them twice but they didn't reply. I don't think I would repeat or recommend it.
Laura Morillas Gómez
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Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I bought thermo-adhesive labels to identify the chasubles of our basketball team and despite following the instructions (temperature...) they don't stick... too bad!
Celine
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Answer from Petit-Fernand
Hello Celine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Bad purchases, the labels are too big to stick on clothing labels. In addition, it's important to know that baby labels are cut off for babies because they irritate them. When they're stuck on clothes, the fabric itself peels right off in the first machine. 10 is expensive for labels that are already gone!
Philippine Leclercq
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Answer from Petit-Fernand
Hello Philippine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have no news about my order.
Khadija Nimaga
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Answer from Petit-Fernand
Hello Khadija, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I received the package with labels with different names and pictures than what I ordered .
Fabiola L.
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Answer from Petit-Fernand
Dear Fabiola, Thank you for choosing Petit-Fernand! I am really sorry that you received a wrong order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I'm not happy with the service. I'm still waiting for my order, which passed on September 5, 2019, although it says that I should receive it within 3 working days, whereas I've been cashing it in since September 6, 2019. Sincerely
Charlotte Mauger
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
They arrived more than a week late. You make misleading advertising saying that you send it in 48 hours. The quality of the labels is terrible, one wash and they peel off.
Alma
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Answer from Petit-Fernand
Dear Alma, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I received it wrong. The stickers did not arrive and they sent me a duplicate cover.
Zabdy Castro
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
That they ship in 48-72 hours is not entirely true. I placed an order, and I spent three days trying to talk to them by email or phone. I didn't receive a response, and when I did, it was double and with different information. It is true that I ordered heat seal labels, and they are very nice and arrived very well packaged, but I had to complain and it took almost three weeks.
Nuria
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Answer from Petit-Fernand
Dear Nuria, Thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
On August 28 I placed the order, on the 30th I received an email saying that it was on its way and that in a maximum of 10 working days I would receive it. Today, September 23rd, I have not received anything. If the delivery company has come to the house and I was not home they have not left any notice. A few days ago I sent some mails to customer service commenting on the situation and I have had no response.
María
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Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
The package has not yet arrived
Soraya Carmona Martínez
Translated review
Answer from Petit-Fernand
Dear Soraya Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Fatal... More than 1 month and we still haven't received it.
Sala Rockefeller
Translated review
Answer from Petit-Fernand
Dear Sala, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
So far not so good, because I placed the order on the 9th and I have not received it yet.
Lurdes Lopez
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Answer from Petit-Fernand
Dear Lurdes, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Very bad experience, I placed an order we are on the third shipment as every previous shipment was always missing something from what I ordered!
Evelina G.
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Answer from Petit-Fernand
Dear Evelina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your full order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
It's almost 10 days now and I haven't seen anything delivered and to think that it was supposed to or was only 3 days for delivery. I don't think I will purchase anything anymore
Antonella
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Answer from Petit-Fernand
Dear Antonella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
To date, the order requested on Sept. 5 has still not arrived Invoice #3000576426 Order #3000691726
Massimiliano F.
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Answer from Petit-Fernand
Dear Maximilian, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The package has still not been delivered to me , after more than 15 days after ordering
Stefania M.
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Answer from Petit-Fernand
Dear Stefania, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed an order which consisted of two products, a pack of labels and a lunch box. The lunch box arrived on Monday of last week and came with a note saying that the labels would arrive in another package. Today, a week later, I am still waiting for my labels.
Vanesa Dios Otero
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Answer from Petit-Fernand
Dear Vanessa, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order over two weeks ago and still nothing has arrived!
Emanuela M.
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Answer from Petit-Fernand
Dear Emanuela, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
My opinion is undoubtedly negative, since I placed my order in August and received a message that the order would be shipped on September 3rd and that it would take 10 working days. On the 23rd I still haven't received anything.
Nani
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Answer from Petit-Fernand
Dear Nani Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received them yet
Maria Fernanda Ramirez Marquez
Translated review
Answer from Petit-Fernand
Dear Maria Fernanda, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After 15 days I still have not received the order.
Fatima Casas
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Answer from Petit-Fernand
Dear Fatima, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I can't just stick the names on paper They are not distributed correctly
Naghmeh
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Answer from Petit-Fernand
Hello, Thank you for your order at esistmeins.de ! We regret that you seem to have problems with the labels and invite you to contact our customer service for help: [email protected] ! Mfg, Marylin
1
/5
★☆☆☆☆
After more than a week I get the wrong order, they tell me that they will send it correctly by express mail in 48h and it takes 8 more days, so due to the delay I have not been able to use the labels I ordered this year.
Eva
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1
/5
★☆☆☆☆
After more than two weeks I still haven't received my order
Giulia
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Answer from Petit-Fernand
Dear Giulia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The order has not arrived yet, I am very disappointed. I had to put all the hand labels on the school things that will stay in the classroom and all by hand. What did I order them for? It has been 10 days since the day of manufacture and 13 since the order paid for. I am asking for a refund
Alessandra S.
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Answer from Petit-Fernand
Dear Alessandra, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena