/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
A problem with the wrong address...10 rue de B...indicated to Colissimo Whose fault is it, the post office's? The supplier? The computer? Hence the many reminders... which have just been answered, but delivery took over 3 weeks instead of the 48 hours indicated at the time of ordering. Fortunately, the gourd is beautiful... and the little girl is delighted!
Josephine Loheac Loas
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Answer from Petit-Fernand
Hello Joséphine, Thank you for choosing C-MonEtiquette! I'm delighted that you received your order, at last, and I'm sorry for any delivery problems that may have occurred. Have a nice day, Melina
3
/5
★★★☆☆
I still haven't received my order
Marie-sophie Pagniez
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Answer from Petit-Fernand
Hello Marie-Sophie, Thank you for choosing C-MonEtiquette! Please do not hesitate to contact us at [email protected] regarding the receipt of your order. See you soon, Melina
3
/5
★★★☆☆
Last year, I had already ordered labels and everyone had their own personal pouch. This year, I also ordered labels for my children and 3 others to whom I wanted to give these practical labels. But there was only one pouch with all the stapled labels inside. What a shame for the presentation... I'll have to cut them out board by board to give them as gifts. I'm a bit disappointed.
Cécile Mansour
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Answer from Petit-Fernand
Hello Cécile, thank you for your message and your order at C-MonEtiquette. Indeed, depending on the number of labels, we don't automatically make a booklet for each one, unless specified by the customer, if there are only 10 labels per child. Have a nice day, the C-MonEtiquette team.
2
/5
★★☆☆☆
This is the 2nd time I have placed an order and I am very disappointed with the service. They talk about fast shipping and that's not the case. What's more, I sent several emails and got no response from customer service. I had to send messages via Facebook to finally get a response from your services.
Sophie Philippart
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Answer from Petit-Fernand
Hello Sophie, Thank you for sharing your opinion! I'm sorry you didn't receive your order and I invite you to contact us again if you still haven't received it. Good day, Melina
3
/5
★★★☆☆
The color of the labels was slightly different from that visible on the screen.
Denis L.
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Answer from Petit-Fernand
Hello Denis, Please send us a photo of the labels you received to [email protected] so that we can see if there might have been a color error. See you soon, Melina
2
/5
★★☆☆☆
I ordered others from another site dar super, theirs are too small
Ecrin K.
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Answer from Petit-Fernand
Hello Ecrin and thank you for your message. It is a pity that our labels are too small for you. We are constantly working on new designs -:) Maybe next time ! -:) Mfg, Marylin
3
/5
★★★☆☆
Great idea. The shoe labels hold up really well. The labels on clothes, however, don't stay on as long as they've been worn and washed a lot.
Client
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Answer from Petit-Fernand
Hello Axelle, Thank you for sharing your opinion. I'm sorry your labels don't fit, please don't hesitate to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Nice presentation but labels are difficult to remove without damaging them.
Audrey Stadelmann
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Answer from Petit-Fernand
Hello Audrey, Thank you for choosing C-MonEtiquette! I'm sorry your labels don't peel off properly, it's not normal. Please write to us at [email protected] if you want to make a complaint. See you soon, Melina
2
/5
★★☆☆☆
I'm very happy with the products I ordered, and so are my children. However, I'm only giving them 2 stars, because I placed my order following a referral. I therefore had a promotional code with a 3 euro discount and free shipping (6 euros) When I applied the promotional code, the shipping costs were not cancelled. So I contacted Customer Service, who asked me to confirm my order with the shipping costs, but that these costs would be reimbursed. To date, I haven't received this refund. Admittedly it's only 6 euros, but as a matter of principle I feel I should be reimbursed.
Milia
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Answer from Petit-Fernand
Hi Milia, Thank you for sharing your opinion! Our shipping costs are offered for labels, not for items, for which the fixed shipping costs are 6. The sponsorship discount applies to labels and not to shipping costs on items. Have a nice day, Melina
3
/5
★★★☆☆
Sticky labels: nice color for decorating binders and notebooks... Iron-on labels: disappointed, they don't hold up well after the first wash.
Audrey
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Answer from Petit-Fernand
Hello Audrey, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, it's not normal, I invite you to write to us at [email protected] if you wish to make a complaint. See you soon, Melina
3
/5
★★★☆☆
Usually, I never have any problems with c-mon etiquette but on the last order there were some. The first plate was not cut and on the second one a label on the plate was damaged. But I'll continue to order because I've never had any problems with any of my orders, and delivery is very fast.
Isabel
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Answer from Petit-Fernand
Hello Isabel, Thank you for choosing C-MonEtiquette! It's not normal for you to have received labels that weren't pre-cut. Please write to us at [email protected] so that we can find a solution. Good day, Melina
2
/5
★★☆☆☆
For my second order, I chose the name labels to stick directly onto the garments. I am disappointed with the quality of my order: the labels adhere much too much to the printing paper (of the notebook) and it is very difficult to separate them from the notebook. Delivery ok and on time.
Caroline L.
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Answer from Petit-Fernand
Hello Caroline, Thank you for sharing your opinion! Self-adhesive garment labels are to be applied over the care or brand labels and not directly to the fabric. Please don't hesitate to contact us at [email protected] if you need any further assistance. See you soon, Melina
2
/5
★★☆☆☆
Not very practical as not all garments can withstand heat. In addition, it makes you put on the labels but if there are no more ???? A little disappointed.....
Fischer
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Answer from Petit-Fernand
Hello Madam, Thank you for your message and your order at C-MonEtiquette! Our iron-on labels are to be applied to garments that can withstand the iron at 200°C indeed. Good day, Melina
2
/5
★★☆☆☆
I love the concept of gluing the label directly onto clothing or school items. (I had already tried iron-on labels from another brand). But the labels are too large for crayons or pencils, even though there's a big advert on them... so I'm quite disappointed.
Laetitia Neels
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Answer from Petit-Fernand
Hi Laetitia, Thank you for your message and your order at C-MonEtiquette! We offer labels in different sizes for different uses, and indeed for pencils and pens you should choose the mini size labels 🙂 Have a nice day, Melina
3
/5
★★★☆☆
Pretty but much bigger than expected. A bit disappointed
Severine
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Answer from Petit-Fernand
Hello Séverine, Thank you for sharing your opinion. I'm sorry you're not satisfied with our products, you ordered labels for 1-line format objects, we also offer labels in mini format. Good day, Melina
3
/5
★★★☆☆
Disappointed to receive a discount code just after placing my order .... I feel like I've been taken advantage of because I paid full price for my order whereas if I had waited 1 hour I would have had a 20% discount...
Eb
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Answer from Petit-Fernand
Hello Elodie, Thank you for choosing C-MonEtiquette! We ran a special from 07/20 to 07/25, so I'm sorry you weren't able to take advantage of it. We'll be offering more in August. Have a nice day, Melina
3
/5
★★★☆☆
The delivery time was longer than expected, it was an urgent order for a trip to summer camp. The order was received too late and could not be used.
Carine Pierre
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Answer from Petit-Fernand
Hello Carine, Thank you for your message. I'm sorry you're not satisfied with our delivery times, perhaps you'll have other opportunities to use the labels? Good day, Melina
3
/5
★★★☆☆
Minimum order quantity too much, even if it is postage-free. It would be better to be able to order a little less to try it out. Letter postage would then also not be a problem. Otherwise the labels are of good quality
Arzu A.
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Answer from Petit-Fernand
Hello Arzu, We are sorry that you are not satisfied with our service. Our labels are sent in a normal envelope by post from France and the customer pays nothing for this. For objects, the post office charges a flat rate of 6 euros. In your case, which was about labels, you do not have to pay any shipping costs. Mfg, Marylin
2
/5
★★☆☆☆
Satisfied with the product, but the labels delivered (must say) to the post office on July 7 arrived on July 22. Better not to be in a hurry...
Marzouki94
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Answer from Petit-Fernand
Hello Alya, Thank you for choosing C-MonEtiquette. I'm sorry that you received your order late, we strive to reduce our delivery times. Have a nice day, Melina
3
/5
★★★☆☆
The labels are pretty but very badly precut so always have a pair of scissors ready.
Alexia Lesire
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Answer from Petit-Fernand
Hello Alexia, Thank you for your message. It's not normal for the labels to be precut incorrectly. Please write to us at [email protected] so that we can find a solution. We apologize for the inconvenience, Melina
3
/5
★★★☆☆
A little disappointed with the iron-on labels that come off in the 1st wash.
Anne Sophie Frennet
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Answer from Petit-Fernand
Hello Anne-Sophie, Thank you for choosing C-MonEtiquette! I'm sorry that your iron-on labels are coming off, this is not normal. Please write to us at [email protected] if you have any complaints. Good day, Melina
3
/5
★★★☆☆
Very happy with the labels themselves. However, when I ironed them on a few days later, some didn't hold, so I was rather disappointed as it had taken me some time to do it.
Aurore Brunel
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Answer from Petit-Fernand
Hello Aurore, Thank you for sharing your opinion! I'm sorry that your iron-on labels are coming off, this is not normal. Please write to us at [email protected] if you have any complaints. Good day, Melina
3
/5
★★★☆☆
I really like the book stickers and they work well, the clothes stickers I ordered last time seem to be a disaster and I don't order them anymore. And the old ones are average but they are not good for the whole year, at most three months. Regards
Ana Molina Moreno
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Answer from Petit-Fernand
Dear Ana, Thank you very much for your message. I am sorry to hear that your labels have come off. I invite you to send me a message at [email protected] with pictures of them to see what happened. Have a nice afternoon, Maria.
2
/5
★★☆☆☆
Ordered July 17, sent July 19 but still not received. No tracking because no number. Lee labels from a previous order are great
Guilaine Bauthéac
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Answer from Petit-Fernand
Hello Guilaine, Thank you for choosing C-MonEtiquette! Please write to us at [email protected] if you still haven't received your order. Good day, Melina
3
/5
★★★☆☆
The stickers are really nice. However, the names in our folders were mixed up, which was really annoying
S. O.
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Answer from Petit-Fernand
Hello Mrs. Oehler, Thank you for your message. We are pleased that you like the labels. We can put the labels in separate booklets if the customer requests this in advance. So next time, please do not hesitate to send us the request. Mfg, Marylin
3
/5
★★★☆☆
Order supposedly dispatched on 19/07. Here we are on 29/07 and still nothing! My order is in "awaiting payment" status, even though I've been debited. Customer service is asking me for proof, which I have sent. And yet they tell me that the order has been shipped. 10 days for a letter, I've been debited, but still nothing. I just received my order today 06/08. A bit long, but maybe it's the post office's fault. They redid my order so that I could have it, which I received today. Good service, maybe it wasn't their fault. So I'm amending my note
Sophie B
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Answer from Petit-Fernand
Hello Sophie, We have replied to your email to ask if you would like us to reship your order to the same address? Please do not hesitate to confirm this by return e-mail. See you soon, Melina
3
/5
★★★☆☆
I thought the labels were a little larger, then a preview of the label on the website would have been nice because now I end up with two first and last names on the same label. Unfortunately, I wouldn't recommend you.
Stephanie De Craene
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for your message. We do have a preview at checkout, on the website and on the shopping cart page, then on the order confirmation. Have a nice day, Melina
3
/5
★★★☆☆
The bottle looks great. The foil on the lunch box is not glued perfectly. Lots of air bubbles and partly overlapping. The quality could be better here. Especially for the price...
Tanja
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Answer from Petit-Fernand
Hello Tanja, thank you very much for your purchase at esistmeins.de! We are sorry that you had a problem with your product. The quality of our items is very important to us and therefore we invite you to contact our customer service: [email protected] ! Mfg, Marylin
2
/5
★★☆☆☆
Hello, I am not at all satisfied with my order from cest mon étiquette. I received my order late and was unable to label the clothes of my child who was going to camp. I was able to label the clothes of my second child who was going to camp later, but because there was a but, I had four fewer sheets of iron-on labels that were not attached to my other daughter's notebook, so I wasn't even able to label all the clothes correctly. I am very dissatisfied with this order whereas the previous ones had been fast and perfect. Sincerely Mrs Romoaldo
Madame Caroline Romoaldo
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Answer from Petit-Fernand
Hello Caroline, Thank you for ordering from C-MonEtiquette. I'm sorry that it didn't meet your expectations. Please write to us at [email protected] so that we can find a solution 🙂 See you soon, Melina
2
/5
★★☆☆☆
Difficult to detach from the notebook a pity because beautiful drawing beautiful font .....
Ln
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Answer from Petit-Fernand
Hello Hélène, Thank you for sharing your opinion. I invite you to write to us at [email protected] so that we can provide you with a solution, as it's not normal for the labels not to peel off properly from the notebook.