/10
★★★★★
based on 125729 reviews published
★★★★★
based on 125729 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I ordered over 40 euros worth of labels on September 8, 2019. As of September 21, I know nothing about the order, already paid, but I receive a request to review the purchase. Embarrassing. Second week of school starts and we do not have the labels paid regularly.
Alessandra
Translated review
Answer from Petit-Fernand
Dear Alessandra, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Nefasta gestión, not only I did not get the order but they do not want to refund the amount charged to my account. Regrettable.
Sonia Manso Fernandez
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Answer from Petit-Fernand
Dear Sonia, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
Order never arrived. They do not respond to emails. I do not recommend it
Chiara T.
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Answer from Petit-Fernand
Dear X, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected] or call us at 0972591149. Good day, Elena
1
/5
★☆☆☆☆
I'm gutted that this sticker can't stick on the direct on to clothing. Some clothing like tights have no labels. Gutted.
Mahria A.
Answer from Petit-Fernand
Hello, thank you for shopping with petit-fernand ! We are sorry that you are not satisfied with the stickers. You find all information on our website while ordering. Please contact us for further details or help by e-mail to: [email protected] ! Thanks a lot ! Kindly, Marylin
1
/5
★☆☆☆☆
It is not Possible for me to do any kind of review because as of today I have not yet received the order
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
The labels ordered arrived after 10 days. the water bottle ordered with the labels, after 20 days after the order must ancira arrive. kind regards.
Daniele D.
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Answer from Petit-Fernand
Dear Daniele, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
All perfect
Laura M.
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Answer from Petit-Fernand
Dear Laura, Thank you for your very positive feedback. Please do not hesitate to change the rating given to us if you were satisfied with our products and service, since for the moment the rating you gave us is rather negative 😉 Have a nice day, Elena
1
/5
★☆☆☆☆
Delivery time too long!!!
Chiara C.
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Answer from Petit-Fernand
Dear Chiara, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
I never received my order. So my evaluation is extra negative.
Silvia F.
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Answer from Petit-Fernand
Dear Silvia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
We still haven't received the labels we ordered at the beginning of Sept.
Kravic Véronique
Translated review
Answer from Petit-Fernand
Hello kravic Véronique, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Order placed on September 2nd and it is now the 20th and I still have not received it. When I ask what happened, they give responsibilities to the delivery company very badly... I will not order more orders with them.
Africa Martin
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
No goods received yet
Ulrike G.
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Answer from Petit-Fernand
Hello, we invite you to contact us by e-mail at [email protected] so that we can help you. Mfg, Marylin
1
/5
★☆☆☆☆
Delivery takes way too long!!!
Jeanne
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Answer from Petit-Fernand
Hi Jeanne, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Labels received late, customer service unreachable the first week of September, the labels received had drooled: they were fortunately replaced.
Guest
Translated review
Answer from Petit-Fernand
Hello Frédérique, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Ordered on September 4, 2019 but never received so inevitably unhappy! A reissue of the labels is planned. Waiting to see...
Hamrani Syria
Translated review
Answer from Petit-Fernand
Hello Hamrani Syria, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Very disappointed with the delivery time!
Camille
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Answer from Petit-Fernand
Hi Camille, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Very bad experience. I placed an order on September 1st and I still haven't received the labels (it's already September 21st).
Sara Álvarez
Translated review
Answer from Petit-Fernand
Good morning Sara, and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
More than 12 days for delivery
Diego V.
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Answer from Petit-Fernand
Dear Diego, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
The product is presented very well and the quality does not disregard expectations. Slow though the preparation for shipping is the delivery. I didn't get to have Nathan arrive on the first day of school with his labels. Very sad.
Mary
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Answer from Petit-Fernand
Dear Mary, Thank you for choosing Petit-Fernand! Our shipping times include 48h business hours for manufacturing plus 2 to 10 business days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1
/5
★☆☆☆☆
School has started, I ordered for my daughter and one of her little friends. I have been waiting for both for more than 10gg. At the first request for tracking number I was told that it could not be provided. Two other reminders to ask where the goods were were not answered. To date I have no tags and no response. Very bad.
Loretta
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Answer from Petit-Fernand
Dear Loretta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
You do not meet the deadlines, you have my money and the order has not arrived. Misleading advertising, fraud. Give me my money back
Andrés Rodríguez Ariza Y Rosa Coca Fuentes
Translated review
Answer from Petit-Fernand
Good morning Andres, and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
A month that I ordered labels and still haven't received them. I have already sent four emails x clarifications and never got a response. A real shame
Gianni
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Answer from Petit-Fernand
Dear Gianni, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, in case of non-receipt please email [email protected]. We respond to emails in order of arrival, and sending multiple ones does not guarantee a quick resolution of the problem, in fact, it slows it down. Good day, Elena
1
/5
★☆☆☆☆
I placed the order two weeks ago. No label delivered. Meanwhile, school started and I had to remedy otherwise. I don't know what to do with those anymore, if they ever arrive!!!
Liliana M.
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Answer from Petit-Fernand
Dear Liliana, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I ordered the package on 4/09 and it never arrived
Monica
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Answer from Petit-Fernand
Dear Monica, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
Ordered the labels on the evening of September 2, and still have not received them nor can they inform me if and when I will get them. They just keep asking me if my address is correct....
Oriana
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Answer from Petit-Fernand
Dear Oriana, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
The order has not arrived so far! Ordered 6. September! Very dissatisfied
Ginta B.
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Answer from Petit-Fernand
Dear Ginta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Very disappointed. Iron-on labels come off in the first wash... Terrible customer service. Very bad experience.
Lucie
Translated review
Answer from Petit-Fernand
Hello Lucie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
It takes too long, I think I will claim my money back.
Guest
Translated review
Answer from Petit-Fernand
Dear Jennifer, thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible, if you have not yet had an answer. Have a nice day, Melina
1
/5
★☆☆☆☆
After 15 days I still have not received my order, I have already solicited but no response. I think I will buy the label printer at least I am sure that in due time I will get what I need . Very bad service.
Luca F.
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Answer from Petit-Fernand
Dear Luca, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Order not yet received since end of August
Guest
Translated review
Answer from Petit-Fernand
Hello Ghizlane , Thank you for choosing C-MonEtiquette ! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team