/10
★★★★★
based on 125728 reviews published
★★★★★
based on 125728 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Promise of delivery within 48 hours not kept. Non-existent after-sales service, very disappointed by their service this year!
Hne
Translated review
Answer from Petit-Fernand
Hello Hne, Thank you for choosing C-MonEtiquette! Our delivery time is 48 hours for manufacturing + 2 to 6 days for shipping. Have a nice day,
1
/5
★☆☆☆☆
Bonjour je ne peux mettre qu'une seule étoile jattendre une commande depuis fin août sans nouvelles alors que j'ai laissé un mail et des messages vocaux... jai payé été toujours rien reçu même passé un appel....
Dorine Courcaud
Translated review
Answer from Petit-Fernand
Hello Dorine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
To date, I still haven't received the rest of my order, which dates back to before the start of the school year. I've only received my mug, but not yet my set of labels (kindergarten pack). That's a lot of money for a mug (52)!!!! From my message via the contact form on the company's website, I only received an automatic message which shows that no one has noticed my concern and understood that my parcel only contained half of my order.
Mme Regnault Aude
Translated review
Answer from Petit-Fernand
Hello Ms REGNAULT, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order in full and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Very disappointed!!!order never received! On the other hand, immediate reimbursement after my request. Very reactive on this side.
Linda Ribeiro
Translated review
Answer from Petit-Fernand
Hello Linda, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Delivery not on time, really unhappy with the service. Would not recommend
Marine Hamimed
Translated review
Answer from Petit-Fernand
Hello Marine, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received the.goods purchased
Laura
Translated review
Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Order not received for 20 days !!!! Two calls and still nothing
Loubna Rahal
Translated review
Answer from Petit-Fernand
Hello Loubna, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
This is not the modem I had chosen
Hafidha Moumouh
Translated review
Answer from Petit-Fernand
Hello Hafidha, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive the model you chose and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Never received my order since september 5th
Aurélie Bellengier
Translated review
Answer from Petit-Fernand
Hello aurélie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I never received my order
Jihan Zitouni
Translated review
Answer from Petit-Fernand
Hello Jihan, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I placed my order 25 days ago, and to this day I still haven't received it, and no one has given me an explanation as to why it hasn't arrived yet. It doesn't take that long for a package to arrive from France to Spain. Very bad communication with the company, I feel helpless. I will certainly not buy again, nor will I recommend it to anyone.
Alida García
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
2 emails sent to indicate the poor quality of the labels, which go off in the first wash. A second order placed at the beginning of September has still not arrived. In short, I'm waiting for a reply to my e-mail and, I hope, a commercial gesture.
Lucie Corcket
Translated review
Answer from Petit-Fernand
Hello Lucie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
As for my last order, I never received it.
Prisca
Translated review
Answer from Petit-Fernand
Hello Prisca, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I placed the order on September 2nd, on the 4th they said it was on its way and we are at 18 and no news.
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The package after three weeks still has not arrived. Very unprofessional.
Flaminia C.
Translated review
Answer from Petit-Fernand
Dear Flaminia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I am sorry to have to post this review. I do it for two reasons, the first is that when I ordered the canteen the system did not allow me to choose the color of the cap. Secondly, I would like to point out the poor quality of the cap, it has not even been a day and the hinge is already broken. In addition, the opening system of the dispenser is not at all practical as the child is not autonomous. If he wants to drink, he needs an adult to open the dispenser. All in all, a very bad experience.
Marian
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your product. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
The package did not arrive
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Very bad until today I have not received my order for more than 20 days....
Viviana Flores Farell
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not received the goods yet
Noelia Molina Sanchez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Goods arrived more than 15 days late shameful....very nice goods
??????
Translated review
Answer from Petit-Fernand
Dear customer, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
Order never received and apparently I'm not the only one... no response to my messages so no refund!!!!
Maureen Merieux
Translated review
Answer from Petit-Fernand
Hello Maureen, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Heat-seal labels won't stick!!!!
Carinne Soumagnac
Translated review
Answer from Petit-Fernand
Hello Carinne, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Very bad. Since day 3 I placed an order and it still hasn't arrived. I don't know if it will arrive or I lost my money.
Daniela Osorio Lopez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
Paid but never received?
Stephanie
Translated review
Answer from Petit-Fernand
Hello Stephanie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I can't track the shipment ..bad
Maurizio M.
Translated review
Answer from Petit-Fernand
Dear Mauritius, Thank you for choosing Petit-Fernand! The labels are sent via free, non-tracking priority mail and the items have a tracking number. Thank you for your feedback, we are indeed considering other more transparent shipping methods for next season. Sincerely, Elena
1
/5
★☆☆☆☆
I haven't received it yet. It takes a long time
Maite
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
I never received the shipped order. To countless emails requesting an explanation, I keep getting the same automated response asking for the correctness of the shipping address. No one answers the phone and there is no mention on the website about how to get a refund. Disappointed.
Cristina S.
Translated review
Answer from Petit-Fernand
Dear Cristina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Today 18-09 i still have not received my order placed on 08-09. you guaranteed delivery in 48 hours, actually to date it has been 240 !!!!! and i still do not have the material. 100% UNRELIABLE
Antonio A.
Translated review
Answer from Petit-Fernand
Dear Antonio, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have been waiting for your labels for fifteen days!
Annalisa C.
Translated review
Answer from Petit-Fernand
Dear Annalisa, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
I bought some labels that I am still waiting for, and instead of giving me a solution, they don't even send me the shipping number so I can complain. I am very unhappy this time.
Ingrid Garcia
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen