/10
★★★★★
based on 125707 reviews published
★★★★★
based on 125707 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Received quickly and as ordered. Original drawings. Legibility is not perfect and lacks clarity (whatever the colors chosen). I love the booklet presentation which makes it very easy to use. The biggest drawback is the way the ink holds on the shoe labels. Whether I was wearing sneakers with socks or barefoot slippers, everything was erased in 5 days. This is most regrettable.
Chopin
Translated review
Answer from Petit-Fernand
Thank you for your message and your confidence. We're sorry to hear that you've had problems with your shoe labels, and we'd like to help. It seems that the transparent protective labels supplied with your shoe labels have not been glued over them. As a result, the labels are in direct contact with the foot and rubbing erases the ink. Please do not hesitate to contact me for any further information you may require, and I'll be happy to help you in the future if necessary. Sophie
3
/5
★★★☆☆
The iron-on labels are top notch, but the object labels and self-adhesive labels are not so great. For my part, they were badly precut, so peeling them off their backing was a real pain, and they even tore.
Angelique
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Answer from Petit-Fernand
Dear Angélique, thank you for your message. We're sorry if the quality wasn't perfect! If this is the case, please send us an e-mail to [email protected] with photos of the incorrectly die-cut labels. I also invite you to contact us so that we can send you labels at our expense to compensate for those that have been damaged. See you soon, Sophie
3
/5
★★★☆☆
Great labels, wash-resistant, won't come off. However, I also ordered a personalized gourd and the stopper lasted 1 week...! At that price, I expect more sturdiness... The first time I dropped it, the stopper broke (and I'm on my 3rd or 4th different stopper, since you can buy them separately)...
Sandra
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Answer from Petit-Fernand
Dear Sandra, thank you for your message. That's a lot indeed! Please contact us by email at [email protected] and we'll do our best to help you. See you soon, Sophie
3
/5
★★★☆☆
Quality leaves much to be desired
Mar Zorrilla
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand. I am sorry that you are not satisfied with our products, I invite you to contact our customer service at [email protected] Have a nice day, Melina.
3
/5
★★★☆☆
Fast, careful shipping. Iron-on labels and self-adhesive labels for objects are resistant to washing (in washing machines and dishwashers). However, the self-adhesive labels for clothes do not hold and end up stuck anywhere, or in the washing machine filter after each wash. Too bad....
Angelique
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Answer from Petit-Fernand
Dear Angélique, thank you for your message. This is indeed not normal! Please email us at [email protected] with photos of the labels coming off so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
2
/5
★★☆☆☆
We did exactly as we were told except that it didn't hold, even though the clothes were worn 48 hours later and washed clean. I would never recommend this site for ordering labels.
Aurélien Borne
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Answer from Petit-Fernand
Dear Mr Borne, thank you for your message. The iron-on labels are permanent, so there is obviously a problem. Please email us at [email protected] with photos of the labels coming off, so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
3
/5
★★★☆☆
Labels very well thank you
Hanane Bourass
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Answer from Petit-Fernand
Hello Hanane, Thank you for choosing C-MonEtiquette! Have a nice day, Melina.
3
/5
★★★☆☆
Great product! But I didn't take advantage of the promo code I saw on face book, the site was buggy. Too bad.
Adelaide Jamet
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Answer from Petit-Fernand
Hello Adélaide, Thank you for choosing C-MonEtiquette! A new promo code is coming soon, so stay tuned to our newsletter and social networks 🙂 Have a nice day, Melina.
3
/5
★★★☆☆
Very late delivery
Laura Belotti
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you received your order late, we're working to improve our delivery times. Have a nice day, Melina.
3
/5
★★★☆☆
The design is very cool and the shipping was fast. The shoe stickers are short lived and I think they need to be improved.
Catalina
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Answer from Petit-Fernand
Hi Catalina, Thank you for choosing Petit-Fernand! We are sorry to hear that the shoe labels have peeled off, it is not normal. I sent you an email to see what might have happened. Have a nice day. Maria.
3
/5
★★★☆☆
I already knew them, I think it is a fun way to mark things, but this time they took too long, I needed them for a date, I ordered well in advance, and I thought they were lost, and I had to make others to be able to use them because they did not arrive on time.
Monserrat Fernandez Gayo
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Answer from Petit-Fernand
Dear Montserrat, Thank you for choosing Petit-Fernand! I am sorry that you waited a little bit for your order, in fact we are working to improve our delivery service. Did you finally receive all the labels ordered? You can get back to us at [email protected]. Have a nice day, Maria.
2
/5
★★☆☆☆
Having ordered before for my eldest daughters and being very satisfied, I renewed for my youngest. Despite following the instructions carefully, almost all the garment tags came off after one wash. So I was disappointed with this new experience. I had to order new ones, which I won't do. Too bad
Laetitia Calle Lestrelin
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Answer from Petit-Fernand
Hello Laetitia, Thank you for choosing C-MonEtiquette. I'm sorry that the iron-on labels came off your clothes. Did you iron them on at 200°C? Have a nice day, Melina
3
/5
★★★☆☆
Super convenient, but still expensive.
Anne-sophie Deroissart
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Answer from Petit-Fernand
Hello Anne-Sophie, Thank you for ordering from C-MonEtiquette and sharing your opinion! Don't hesitate to subscribe to our social networks and newsletter to be informed of all our promotional offers 🙂 Good day, Melina
3
/5
★★★☆☆
Nice labels, but after 1 wash most of them peel off?? despite compliance when fitted.
Virginie
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Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3
/5
★★★☆☆
The hanger labels do not hold well. The rest is fine.
Cinzia B.
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Answer from Petit-Fernand
Thank you for your review! We are very sorry to hear that you are experiencing problems with the durability of your iron-on labels, which is very unusual. If iron-on labels do not stick or come off a garment, one or more of the following problems are likely to be the cause: - the fabric is not suitable (wool, fleece) - the iron was not hot enough - the iron was not held long enough on the label - the pressure applied with the iron was too weak - steam was generated during application (note, some irons generate steam automatically) I would ask you again to apply the label to your garment step by step. Make sure that you use the ironing paper to protect the iron and label. Press the hot iron (200° C/highest setting) firmly onto the ironing paper for 15 seconds (no steam, no movement). As soon as the ironing paper has cooled down, set it aside and wait until the label is still warm but no longer hot. Then you can also press the label firmly by hand so that the adhesive fuses even better to the fabric. Normally you should be able to see the fabric fibers of the clothing through the label (slight relief). Please feel free to send me photos (close-ups) to [email protected] after reapplication so that we can check together that the label has bonded properly to the clothing. I hope these instructions help you and wish you a good day. Best regards,
3
/5
★★★☆☆
Order received on time, but labels come off after the 1st wash and are a little small for my taste.
Da
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Answer from Petit-Fernand
Hello Daniela, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
2
/5
★★☆☆☆
Labels that don't fit
Paule
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Answer from Petit-Fernand
Hello Paule, Thank you for your message and your order at C-MonEtiquette! I'm sorry that some of your labels have come unstuck. Please write to us at [email protected] if you have any complaints. Good day, Melina
2
/5
★★☆☆☆
The stopper on the gourd doesn't fit properly, and my son lost it the first time he used it. Lunch box a little heavy. Pretty set.
Lauréna
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Answer from Petit-Fernand
Hello Lauréna, Thank you for choosing C-MonEtiquette! I'm sorry that the cap on the gourd doesn't fit, please don't hesitate to contact us at [email protected] if you'd like another cap. See you soon, Melina.
3
/5
★★★☆☆
I had two sets of labels sent to me, but I preferred the first ones as they seemed to stand the heat better. The basic product for me was not the same. I'm waiting to see if they will come off.
Jean-paul Coulon
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Answer from Petit-Fernand
Hello Jean-Paul, Thank you for choosing C-MonEtiquette! Indeed, I've just checked and you didn't order iron-on labels this time, but self-adhesive labels for objects, which don't withstand heat and are made for objects and not for clothes. So be careful not to use an iron on them. Have a nice day, Melina
3
/5
★★★☆☆
I regret my purchase as soon as the label for my daughter came off in the second wash.
Pauline Orceau
Translated review
Answer from Petit-Fernand
Hello Pauline, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
2
/5
★★☆☆☆
The stickers are not sticking properly ?
Mery
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Answer from Petit-Fernand
Hello Mery, Thank you for your review. We are sorry that you are not satisfied with the labels. The quality of our products is important to us, so please send us a photo of the item on which the label is not sticking to: [email protected] so that I can pass this on to our quality department and get back to you. Yours sincerely
2
/5
★★☆☆☆
Unfortunately, the name stickers do not stick to the clothing labels
Franziska P.
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Answer from Petit-Fernand
Hello Mrs. Prigge. Thank you for your review. It is a pity that you are not satisfied. As a rule, the labels on the clothing labels should hold. If you would like, you can send us a photo to the following e-mail: [email protected] and I will see why it is not holding. The quality of our products is very important to us. We are at your disposal at any time. Mfg, Marylin
2
/5
★★☆☆☆
The labels I have to iron are not of the same quality as the first supply. After washing the garment and ironing the garment and also the label, the latter got ruined which did not happen with the first supply. It can happen this does not detract from the fact that in the case of further supply I will always proceed with you to order. Best regards. Patrizia Nini
Patrizia N.
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Answer from Petit-Fernand
Dear Patricia, Thank you for your trust in us. We are sorry that some of the labels have been wasted. Please feel free to contact us at customer service via email at [email protected] the next time you encounter a problem. See you soon! Kind regards, Sophie 😉
3
/5
★★★☆☆
I was always satisfied, however, this time, the site was not working properly, I could not order the labels I wanted, and still they did not arrive as I hoped. Thank you
Romana V.
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Answer from Petit-Fernand
Hi Romana, thank you for your comment. We are sorry that you had problems. The site is new and no longer works on Internet Explorer, so perhaps that was the problem. Please feel free to contact us at customer service via email at [email protected] the next time you encounter a problem. See you soon! Kind regards, Sophie 😉
3
/5
★★★☆☆
The hook and loop labels didn't stick very well...they came unhooked even after washing. I have now bought the iron-on ones and have yet to try them out.
Sònia
Translated review
Answer from Petit-Fernand
Hi Sonia, We are sorry to hear that your labels have come off. To see what could have happened, I invite you to send us pictures of the peeled off labels to the email [email protected]. Have a nice day, Maria.
3
/5
★★★☆☆
Had ordered 2 blocks of stickers and unfortunately one is faulty. 2 pages were printed with the wrong name
Simone Z.
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Answer from Petit-Fernand
Hello Mrs. Zimmermann. Thank you for your review. We regret that a production error occurred with your order. With the large quantities, this happens rarely, but unfortunately sometimes. We therefore offered you a discount on your next order. I hope that everything will go well with your next order.
2
/5
★★☆☆☆
The self-adhesive labels do not wash off. Disappointed.
Nathalie Viaud
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Answer from Petit-Fernand
Hello Nathalie, Thank you for ordering from C-MonEtiquette! I'm sorry that your labels don't wash well, did you glue them on the care/brand labels of the garments and not on the fabric directly? If you have any complaints, please don't hesitate to contact us at [email protected]. See you soon, Melina
3
/5
★★★☆☆
The labels are very pretty and meet my requirements. Thank you
Laetitia Mubimba Ilanga
Translated review
Answer from Petit-Fernand
Hello Laetitia Thank you for your kind comment! The C-MonEtiquette team
3
/5
★★★☆☆
Delivery was slow, clothing stickers fall off easily despite following instructions. Will return to my usual supplier
Emily B.
Answer from Petit-Fernand
Dear Emily, we're really sorry to read you had trouble with your products! I'll contact you to see what happened here, it isn't normal. Talk to you soon. Best regards, Sophie 🙂
3
/5
★★★☆☆
I ordered the iron-on labels. I am very satisfied with the aesthetics and quality of the labels. It was my first order. On the other hand, some of them had already come off after 1 wash... on pure synthetic garments; so in that respect, I'm rather disappointed.
Jessica
Translated review
Answer from Petit-Fernand
Hello Jessica, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, this is not normal. Please write to us at [email protected] if you have any complaints. Have a nice day, Melina.