9.1/10
★★★★★
based on 125707 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
I'm happy with the design of the labels, which correspond well to what I ordered, and with the fast delivery time. However, I'm very disappointed because after the first wash, they all ended up stuck in my washing machine, and at the price of the labels, I was hoping for more than disposable labels.
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Elodie Jacquet
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Answer from Petit-Fernand
Hello Elodie, Thank you for choosing C-MonEtiquette! I've just checked your order, and you've ordered self-adhesive labels for objects and not for clothes, that's why they come off in the washing machine as they're not made for this use 🙂 We also offer labels for clothing, so don't hesitate to have a look on our website. I invite you to use the labels you have left on objects (notebooks, books, pens, etc.). Have a nice day, Melina.
2 /5
★★☆☆☆
Termo-adhesive or self-adhesive clothing labels don't always stick. Three times I put a sticky label on my daughter's denim jacket. She came back from school each time without a label. They didn't last a day. Ditto on her fabric snack bag. I also tried the stickers on her jacket label, same thing, she came home from school without one. No worries with object labels. They hold well. To be seen over time. I've used another brand in the past for my eldest and had no problems. I think the presentation of the labels is very nice and practical. That's why I wanted to test the brand.
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Stephanie Roos
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Answer from Petit-Fernand
Hello Stephanie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that some of your labels are coming unstuck, please write to us at [email protected] if you have any complaints. Good day, Melina
3 /5
★★★☆☆
Impeccable quality with every order. But the delivery time is sometimes a bit long when it comes to international orders.
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Jo
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Answer from Petit-Fernand
Hello Joëlle, Thank you for your message and your order with C-MonEtiquette! It's true that our shipping times to other countries are slightly longer than to France. We are currently working on a faster shipping solution. Have a nice day, Melina.
3 /5
★★★☆☆
The garment labels hold much less than before.... too bad I thought the system was excellent, a real time saver... disappointed with the new quality.
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Charlotte
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! Our self-adhesive labels for garments are to be stuck on the care or brand labels of the garments, while the iron-on labels are to be applied with the iron directly on the fabric. Don't hesitate to contact us at [email protected] if you need any further information. Have a nice day, Melina.
2 /5
★★☆☆☆
I was hoping for a label that would stick to clothes, but this is not the case.
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Christiane Martin
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Answer from Petit-Fernand
Hello Christiane, Thank you for choosing C-MonEtiquette! I've just checked your order and indeed you've chosen self-adhesive labels for objects and not for clothing. Have a nice day, Melina.
3 /5
★★★☆☆
Already ordered several times. But this time, the drawings on the bento were badly stuck and the writing not so harmonious. But the product itself is of the usual high quality.
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Imadoki
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Answer from Petit-Fernand
Hello Mariam, Thank you for choosing C-MonEtiquette! I'm sorry you received a poorly printed bento, I'll contact you right away by email so that we can find a solution. See you soon, Melina.
3 /5
★★★☆☆
The iron-on labels come off in the first wash. Disappointed?
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Mp
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Answer from Petit-Fernand
Hello Mathilde, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
2 /5
★★☆☆☆
The name on the label is very small, but there's plenty of room.
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Anne
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Answer from Petit-Fernand
Hello Anne, Thank you for choosing C-MonEtiquette! Indeed, you had chosen a rather small typography, some of our typos are bigger, it's something you can choose when personalizing the labels, thanks to the visualization on our website 🙂 Have a nice day, Melina
2 /5
★★☆☆☆
Ordering was simple and delivery relatively quick. Very nice box and good size. Unfortunately, after the first wash, the sticker came off in a corner. So I'm disappointed.
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Aurélie
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Answer from Petit-Fernand
Hello Aurélie, Thank you for ordering from C-MonEtiquette! I'm sorry that the label on your lunchbox has come off. Did you wash the lid in the dishwasher? We recommend hand-washing the lid to avoid damaging the personalization. If you have any complaints, please contact us at [email protected]. Have a nice day, Melina.
3 /5
★★★☆☆
The printing is good and the design true to what appeared on the web but the die-cutting on some of the labels was not deep enough and it was almost impossible to peel them off. We had to use scissors.
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Lucía Aulló
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Answer from Petit-Fernand
Hello Lucia, Thank you very much for your message. We are sorry to hear that your labels were not well trimmed, it is not normal. To find a solution, I invite you to contact us at [email protected]. Good day, Maria.
3 /5
★★★☆☆
IT TAKES AN ETEEEEEEEEERNITY
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Arturo Ballester
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Answer from Petit-Fernand
Dear Arturo, Thank you for choosing Petit-Fernand! I am sorry that you waited a bit for your order, we are indeed working to improve our delivery service. Have a nice day, Maria.
2 /5
★★☆☆☆
Very disappointed compared to last year. The labels have to be put on with an iron and most of them came off without even being washed. Whereas last year the labels were self-adhesive and I still have all the labels that have held despite machine washing.
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Carole
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Answer from Petit-Fernand
Hi Carole, First of all, thank you for choosing C-MonEtiquette! Secondly, the labels haven't changed, we have 2 types of labels for clothes: iron-on labels to stick on the fabric with an iron, and self-adhesive labels to apply on the care or brand labels. This year you simply chose iron-on, and last year self-adhesive, but we still offer both types of label 🙂 Don't hesitate to contact us at [email protected] if you need any further information about our products. Good day, Melina
2 /5
★★☆☆☆
I bought labels and well it comes off very decu
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Marina Chappé
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Answer from Petit-Fernand
Hi Marina, Thank you for sharing your opinion! I'm sorry that your labels are coming off, did you apply them to the care/branding labels on the garments and not to the fabric directly? If you have any complaints, please don't hesitate to contact us at [email protected]. Have a nice day, Melina.
3 /5
★★★☆☆
Nothing to say about the product but delivery time too long
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Isabelle
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Answer from Petit-Fernand
Hello Isabelle, Thank you for your message and your order at C-MonEtiquette! It's true that our shipping times can sometimes be slightly longer than expected. We are currently working on a faster shipping solution. Have a nice day, Melina.
3 /5
★★★☆☆
I'm happy with the labels. On the other hand, for a 2.5 year old, the closing system is a bit complicated. And then for the sandwich tin, the drawing and the name are glued plastic that comes off. I thought it was as serious as the gourd.
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Caroline Stiernet
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Answer from Petit-Fernand
Hello Caroline, Thank you for your message and your order at C-MonEtiquette! Have a nice day, Melina
2 /5
★★☆☆☆
On May 2, I placed an order for labels that I needed by May 12. On May 9 I had not received anything and asked for clarification, in the reply it was clarified that the shipment does not have a tracking number, that the delivery date is approximate and "unless delayed by the postal service" and I was asked to be patient until May 18. Frankly in this day and age 2 weeks between order and delivery is excessive. For the record, delivery took place on May 17 turning out to be completely useless, the envelope is lying on my desk and I haven't even opened it yet.
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Cecilia
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Answer from Petit-Fernand
Dear Cecilia, Thank you for your trust in us. If you have not received your goods please contact us at customer service at [email protected]. The delivery time stated on the website is 48 hours for manufacturing, then 2 to 6 business days. Kind regards, Sophie
2 /5
★★☆☆☆
The delivery took a very long time (almost 4 weeks), the stickers are pretty, but some of them don't stick very well. I'm used to better from other suppliers.
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Kristina H.
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Answer from Petit-Fernand
Hello Mrs. Haber, thank you very much for your review. We are sorry that you were unhappy with the delivery. We are currently working on our delivery times to improve them, but normally it should not take longer than 10 days. Regarding the labels not holding, what are they? The quality of our product is very important to us and you are welcome to contact us directly at the e-mail: [email protected] and send us a photo so that we can send it to our quality department. Thank you very much and sorry again if the delivery took a bit long, of course there were many holidays in May, Marylin
2 /5
★★☆☆☆
The labels are good but unfortunately the delivery time is not as advertised on the site, they say 48h, but the labels arrived after 8 days so I did not use them because they arrived the day after my daughter left!
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Justine
Translated review
Answer from Petit-Fernand
Hello Justine, Thank you for choosing C-MonEtiquette! Our 48 hours are for manufacturing and not for delivery. Perhaps you'll be able to use your daughter's labels on another occasion for a future trip or for school? Have a nice day, Melina
2 /5
★★☆☆☆
Very disappointed, despite the fact that I followed the instructions for placing the labels, they didn't even last 1 week, so I wouldn't recommend it.
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Cindy Picot
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Answer from Petit-Fernand
Hi Cindy, First of all, thank you for choosing C-MonEtiquette! I'm sorry you're not satisfied with our products, please don't hesitate to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3 /5
★★★☆☆
If sponsorship would work, it would be even better! Impossible to inspire a friend
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Estelle Pasquier
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Answer from Petit-Fernand
Hello Estelle, Thank you for choosing C-MonEtiquette! I'm sorry the referral system didn't work, please don't hesitate to email us at [email protected] with any complaints 🙂 See you soon, Melina.
3 /5
★★★☆☆
Ordered for a school trip. Great for the trip. A little disappointed afterwards, I found them in the washing machine as I went along.
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Anonyme
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
2 /5
★★☆☆☆
Fast and high quality
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Andreia Pereira
Translated review
Answer from Petit-Fernand
Hello Andreia Thank you for ordering from C-MonEtiquette and for your review! Don't forget that the ratings on Trustpilot go from 1 to 5, depending on your level of satisfaction, 1 being very bad and 5 being the best rating 🙂 Have a nice day, Melina
3 /5
★★★☆☆
The labels are pretty and easy to stick on, but 1/3 of them didn't stand up to the first wash...
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Amberg
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! I'm sorry that your labels are coming unstuck, this is not normal and I invite you to write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3 /5
★★★☆☆
Fast but not very commercial service. No order cancellations in the event of customer error, unlike photo-book publishers, for example. If you don't like the way the product looks when you receive it, it's impossible to get a refund, even if you send back the labels.
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M.laure
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Answer from Petit-Fernand
Hello Marie-Laure, I'm sorry you're not satisfied with our products. As these are personalized products, we can't reuse the labels, so there's no point in sending them back. Good day, Melina
2 /5
★★☆☆☆
Label to stick on the garment label not great because often the basic label is cut off because it's annoying, so... I can confirm that the label comes off in the first wash... Disappointing...
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Magali Ruelle
Translated review
Answer from Petit-Fernand
Hello Magali, Thank you for your message. We do indeed have 2 types of garment labels for different uses: iron-on labels to stick directly onto the fabric, and garment stickers to stick onto care or brand labels. Have a nice day, Melina.
3 /5
★★★☆☆
The clothing labels did not all hold up in the wash despite following the instructions. Luggage tags didn't stick at all. Some object labels also came unstuck. Only the shoe tags held perfectly. Very disappointed.
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Caroline Gillet
Translated review
Answer from Petit-Fernand
Hello Caroline, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels have come unstuck, this is not normal. Please write to us at [email protected] if you have any complaints. Have a nice day, Melina.
3 /5
★★★☆☆
Iron-on labels peel off in the first wash
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Stéphanie Perreaut
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels have come unstuck, this is not normal. Please write to us at [email protected] with any complaints. Have a nice day, Melina.
2 /5
★★☆☆☆
I really liked the concept: choice of endings, designs... The presentation of the labels in this booklet was too pretty, and my daughter also liked the stickers... on the other hand, I was really disappointed by the hold of the thermo-glued labels, which all came off in the first wash, or even before. I'd like to point out that I followed the instructions perfectly, paying attention to the materials, the iron temperature and where to put them.
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Fannie
Translated review
Answer from Petit-Fernand
Hello Fannie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3 /5
★★★☆☆
Satisfied with the product.
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Adeline
Translated review
Answer from Petit-Fernand
Thanks Adeline! 🙂 Sophie
3 /5
★★★☆☆
They can arrive faster and they can inform where the order is going, not simply that it has already left...from where? Where is it going? When is it expected to arrive (not the maximum delivery time)?
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Adriana
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Answer from Petit-Fernand
Dear Adriana, Did you receive your order? If not, I invite you to contact us at [email protected]. Good day, Maria.