/10
★★★★★
based on 125724 reviews published
★★★★★
based on 125724 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The order has not arrived since I placed it 15 days ago.
Iván Almodovar Heredia
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Order never received
Micaela F.
Translated review
Answer from Petit-Fernand
Dear Micaela thank you for your message. Your order was shipped on 02/19, you should have received it already! Please contact us at [email protected]. Kind regards, Sophie
1
/5
★☆☆☆☆
The labels don't stick very well and wash off after 1 wash.
Laetitia Vion
Translated review
Answer from Petit-Fernand
Hello Laetitia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
The package has arrived and they are very nice. I don't investigate the delay because the Italian postal service is capable of anything!!! 🙂
Sonia M.
Translated review
Answer from Petit-Fernand
Dear Sonia thank you for your message. Your order was shipped on 04/19, you should have received it already! Please contact us at [email protected]. Kind regards, Sophie
1
/5
★☆☆☆☆
The iron-on labels are beautiful, but they come off in the first wash. I wouldn't recommend them at all!
Stephanie
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
I have no response from them and I can't get in touch and the package has not arrived.
Marisa Arcas Plazas
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
It has been 15 days and still the product has to arrive
Antonella
Translated review
Answer from Petit-Fernand
Dear Antonella, Thank you for your message. We are waiting for your response to our last email to confirm your shipping address. See you soon, Sophie
1
/5
★☆☆☆☆
I have been buying for years and always do well
Ada
Translated review
Answer from Petit-Fernand
Thank you very much Ada ! Then it should be 5 stars and not 1 right ? :-)) Sophie
1
/5
★☆☆☆☆
Ordered on the 3rd nn have not yet arrived
Barbara B.
Translated review
Answer from Petit-Fernand
Dear Barbara thank you for your message. Your order was shipped on 04/19, you should have received it already! Please contact us at [email protected]. Kind regards, Sophie
1
/5
★☆☆☆☆
I haven't received my order, 2nd is September and still waiting.
Lucy J.
Answer from Petit-Fernand
Thank you for your message, we are truly sorry that your order has been lost by the post office. We remanufactured it free of charge, you should receive it somewhere next week. Let us apologize for the inconvenience caused. Take care, Eva
1
/5
★☆☆☆☆
Incorrect debit from my order ??????
Angelique Boyer
Translated review
Answer from Petit-Fernand
Hello Angélique, Thank you for sharing your opinion. I'm sorry, please contact our customer service department at [email protected] so that we can find a solution. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received my order, I placed it on August 29th and I don't know anything, I have written several emails asking and I have not received a reply.
Anjana Saiz Lopez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not yet received your order. We will get back to you as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Ordered the labels more than 10 days and still nothing
Angela
Translated review
Answer from Petit-Fernand
Dear Angela thank you for your message. As promised via email, your order, lost by the postal service, was put back into manufacture today. We hope you will receive it soon! Kind regards, Sophie
1
/5
★☆☆☆☆
I sent an email with no reply and left a message on the answering machine with no return. I never received my labels. Thank you for doing the necessary quickly.
Marion Deliens
Translated review
Answer from Petit-Fernand
Hello Marion, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we're putting it back in production right now. Have a nice day, Melina
1
/5
★☆☆☆☆
Hello, order not received to date although I ordered since August 25, supposedly shipped since August 28. Very disappointed
Rejeanne Bonnet
Translated review
Answer from Petit-Fernand
Hello Réjeanne, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a claim at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Time to get the purchase is too long. After 12 days, I haven't received anything...
Nathalie
Translated review
Answer from Petit-Fernand
Good day ! Thank you for your order at esistmeins.de ! We invite you to contact our customer service so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
I did not receive my labels. I would like a refund. Order placed on august 29th, today is september 14th.
Alix Prange
Translated review
Answer from Petit-Fernand
Hi Alix, I'm sorry you didn't receive your order, please send a complaint to [email protected]. Have a nice day, The C-MonEtiquette team.
1
/5
★☆☆☆☆
Hello, unfortunately we can't reply to your inquiry as we still haven't received our labels. Is this normal? The 48-hour deadline is well past... Thank you for following up quickly on our parcel. Kind regards
Kiara Elora Maho Wadeleux
Translated review
Answer from Petit-Fernand
Hi Kiara, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I placed my order on August 29th. I followed up in between by sending an email saying that I still hadn't received anything. They replied in amazement that they had to take into account the postal delivery time. Today is September 14 and I still haven't received anything. It was supposed to be for the start of the new school year.
Anouk
Translated review
Answer from Petit-Fernand
Hello Anouk, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Deadlines not met. No commercial gesture to compensate for the delay.
Ju
Translated review
Answer from Petit-Fernand
Hi Juliette, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Label peels off after first wash
Priscillia Bellon
Translated review
Answer from Petit-Fernand
Hello Priscillia, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
It's been 2 weeks and I still haven't received my labels. I wrote 1 email but no answer. Decu
Thi Trang Doan
Translated review
Answer from Petit-Fernand
Hello Thi Trang, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
TERRIBLE CUSTOMER SERVICE. HALF A MONTH AND I STILL HAVEN'T RECEIVED. Half a month later I have not received my order. I complained and they told me to wait.... and if it didn't arrive in a while I should contact them again to see what they could do.
Nuria Contreras Calzón
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I never received my order and when I tried to contact customer service, no one got back to me.
Arielle V.
Translated review
Answer from Petit-Fernand
Hello and thank you for your message. I have sent you an e-mail in this regard. The goods should have reached you by now, otherwise please contact our customer service by mail: [email protected] ! Thank you very much ! Mfg, Marylin
1
/5
★☆☆☆☆
I placed an order on 02/09, today 14/09 I still have not received anything....
Beatrice
Translated review
Answer from Petit-Fernand
Dear Beatrice thank you for your message. As promised by email, your order at the incomplete address, and therefore difficult to be delivered by the postal services, was put back into manufacture today at a new address, at our expense. We hope you will receive it soon! Kind regards, Sophie
1
/5
★☆☆☆☆
A disgrace. It's been 15 days since I ordered them and they haven't arrived. And you still dare to ask my opinion?
Guest
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Because I'm still waiting for my order!!!!!!!
Guest
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I am still waiting to receive my order from August 30 and no one tells me anything. I ask at least to be refunded. Thank you
Pravato A.
Translated review
Answer from Petit-Fernand
Dear Arianna thank you for your message. As promised by email, your order, lost by the post office, was put back into manufacture on 19/09. We hope you will receive it soon! Kind regards, Sophie
1
/5
★☆☆☆☆
Excellent quality and great price! Quick in shipping
Mariangela L.
Translated review
Answer from Petit-Fernand
Thank you very much Mariangela ! Then it should be 5 stars and not 1 right ? :-)) Sophie
1
/5
★☆☆☆☆
Not received !!!!!
Sondes Amor
Translated review
Answer from Petit-Fernand
Hello Sondes, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team