/10
★★★★★
based on 125707 reviews published
★★★★★
based on 125707 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
After 3 washes, 1/3 of the labels came off, whereas my previous purchase had been impeccable. Very practical packaging.
Virginie Amision
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3
/5
★★★☆☆
Unfortunately one week delivery time.
Rein H.
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Answer from Petit-Fernand
Hello, our items are produced and shipped within 48 hours. As they are shipped from France it takes between 2-6 days. The delivery time of 1 week is therefore normal. You can find our delivery conditions on our website http://www.esistmeins.de.
3
/5
★★★☆☆
I find they are less and less of good quality, they peel off easily... Disappointed....
Eva
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Answer from Petit-Fernand
Hello Eva, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, that's not normal. Please write to us at [email protected] Good day, María.
3
/5
★★★☆☆
Good quality labels, but the shipping was a problem: no tracking and I waited more than 2 weeks to receive my labels.
Laurence
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Answer from Petit-Fernand
Hello Laurence, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
Always perfect except the last order. I felt something changed in the quality of the labels in the colors and lettering. I was able to make the comparison. Is it just my impression or is it true?
Alessandra B.
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Answer from Petit-Fernand
Dear Alessandra, it depends on when you ordered. Please write to me at customer service if you were not satisfied with your labels! See you soon, Sophie
3
/5
★★★☆☆
Delayed delivery
Giovana
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Answer from Petit-Fernand
Dear Giovana, Thank you for choosing Petit-Fernand! I am sorry that you waited a little bit for your order, we are indeed working to improve our delivery service. Have a nice day, Maria.
3
/5
★★★☆☆
Very long delivery time. My order arrived too late
Monika P.
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Answer from Petit-Fernand
Hello Ms. Patzel, thank you for your review on Trust Pilot. We are currently working on shortening our delivery times! Have a nice day and best regards, Eileen
3
/5
★★★☆☆
Hello, to my great regret, the last labels I bought did not wash out. I was very surprised and disappointed, even though I'm used to the product. Sincerely
Naïma Ben Hassen Mohammed
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Answer from Petit-Fernand
Hello Naima, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected] to find a solution. Good day, María.
2
/5
★★☆☆☆
My labels don't stay on clothes after washing or on items after dishwashing !!!! ??????
Audrey Delmez
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Answer from Petit-Fernand
Hello Audrey, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected] so that we can find a solution. Good day, María.
3
/5
★★★☆☆
The stickers are quite nice but the transfer was not supplied with me and so I first have to see what might work. That's a big minus point. The transfer cloth. It wasn't included with my delivery and I don't know how I'm going to get the stickers to stick without it.
Cindy S.
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Answer from Petit-Fernand
Hi Cindy, thanks for the review on Trust Pilot. Can you tell me what exactly was not included? Best regards and have a nice day, Eileen
3
/5
★★★☆☆
I ordered labels for my 2 boys. The labels for one of the 2 boys are perfectly made but for the other the label is badly cut (white edge) so I'm a bit disappointed 🙁
Stephanie
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Answer from Petit-Fernand
Hello Stephanie, Thank you for your message and your order at C-MonEtiquette! I invite you to write to us at [email protected], with your order number, so that we can send you new labels. Have a nice day, María.
2
/5
★★☆☆☆
Quite disappointed with this 2nd order. The labels have been placed and after a wash, they are mostly all unstuck. I didn't have this with my previous order.
Amélie Velghe
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Answer from Petit-Fernand
Hello Amélie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that the labels have come off, this is not normal. I invite you to write to us at [email protected] with the order number, so that we can find a solution. Have a nice day, María.
3
/5
★★★☆☆
All perfect....the only downside the delivery time takes a long time.
M.pilar
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Answer from Petit-Fernand
Dear Maria Pilar, Did you receive your order? If not, I invite you to contact us at [email protected]. Good day, Maria.
3
/5
★★★☆☆
Delivery time too long...
Mylene
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Answer from Petit-Fernand
Hello Mylene, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
I shouldn't have bought this size of label, I bought the square ones. And if I had to do it all over again, I'd have taken the iron-on ones, at least they stick directly onto the garment. The design is very nice.
Alexia
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Answer from Petit-Fernand
Hello Alexia, Thank you for your message. Indeed, we have different sizes of labels for different needs. If you need more labels, don't hesitate to contact us. Have a nice day, María.
3
/5
★★★☆☆
I do like them but the colour is slightly different to the website so look a bit cheap, because of this I think they are expensive. Delivery time was very slow.
Mrs J.
Answer from Petit-Fernand
Dear Joanna, so sorry you weren't happy with your products! Indeed the calibration of your screen can change the colours. Please get back to us at customer service so we can make it up to you, especially about the delivery time which shouldn't be more than 10 worked days! Talk to you soon, Sophie
3
/5
★★★☆☆
Very long delivery times
Ozlem
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Answer from Petit-Fernand
Hello Ms Ozlem, Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
I found the waiting period very long and the price of the labels quite high.
Client
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Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! Regarding delivery, we are working to offer you faster shipping. Have a nice day, María.
3
/5
★★★☆☆
Great difficulty in peeling stickers off to stick them onto the cloths, have not incountered this issue with previous purchases
Bethan D.
Answer from Petit-Fernand
Dear Bethan, sorry about that. But I don't understand as you didn't buy stickers to put on cloth... ? At least not with this order number. If you bought iron-on stickers previously, maybe they got heated lying on a shelver and the glue melted a little and stuck to the plastic sheet. Contact us at customer service if you need. Take care, Sophie
3
/5
★★★☆☆
I ordered the personalized lunch boxes for myself and my son, which really aren't cheap. Unfortunately, after the third wash (hand washing the lid as instructed), the adhesive label with the name and pattern came off. I am disappointed. Update: very great customer service, I received a new lunch box with the sticker firmly stuck on. THANK YOU!
Wrobel I.
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Answer from Petit-Fernand
Hello Imke, thank you for your review on Trust Pilot. We are very sorry that you are not satisfied with your lunch box and that the sticker is coming off. Can you send me a photo to [email protected] so that I can find a solution for you with the quality department? Thank you in advance and best regards, Eileen
3
/5
★★★☆☆
The messages I send for gifts are never sent with the orders and that's a shame for me.
Alodie Brillier Laverdure
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Answer from Petit-Fernand
Thank you for your message. Indeed, it's not normal for gift messages not to be sent. I invite you to write to us at [email protected] Good day, Melina.
3
/5
★★★☆☆
For this order (the previous ones didn't have this problem) the labels peeled off very badly.
Elisabeth Baux
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Answer from Petit-Fernand
Hello Elisabeth, Thank you for your message and your order at C-MonEtiquette! I'm sorry the labels didn't come off properly, that's not normal. Please write to us at [email protected] Good day, Melina.
3
/5
★★★☆☆
I bought some self-adhesive labels for clothes, the design is well reproduced compared to the model, but some labels come off in the first wash, which is a shame. The strength of the adhesive needs to be reviewed. Thanks
Manue
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Answer from Petit-Fernand
Hello Madam, Thank you for your message. I'm sorry that some of your labels are coming off and I've just checked that you ordered both labels for clothes and labels for objects. Perhaps you stuck the labels for objects on clothes? Please don't hesitate to contact us at [email protected] Good day, Melina.
3
/5
★★★☆☆
Good product. However, delivery was longer than expected. I recommend taking early to place the order. However, I am satisfied with it.
Sara P.
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Answer from Petit-Fernand
Thank you Sara for trusting us 🙂 Sophie
3
/5
★★★☆☆
The order arrived very late! Had to wait 6 weeks for it! The quality is not what I expected! The print is very blurry! Too bad!
Silvia H.
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Answer from Petit-Fernand
Hello Silvia, thank you very much for your review. We are currently working on providing you with an even better service. Can you possibly send me photos to [email protected]? I'll be happy to send you a replacement if that's okay with you. Best regards and have a nice day, Eileen
3
/5
★★★☆☆
Shipped on April 19, my labels arrived on May 9.... I find it very long!!! On the other hand, I'm discovering the self-adhesive clothing labels, and I'll have to see how well they hold up in the long run, but they're a great idea! Bravo also for increasing the number of colors and patterns!
Aurel
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Answer from Petit-Fernand
Hello Aurélie, Thank you for choosing C-MonEtiquette and for your kind comment! Indeed, we try to renew our colors and patterns regularly 🙂 Concerning delivery, we are working to offer you faster shipping. Have a nice day, Melina.
3
/5
★★★☆☆
Great delivery. Great labels on clothes, shoes and slippers, but on some items it doesn't stay, shame to review.
Marie
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Answer from Petit-Fernand
Hello Marie, Thank you for choosing C-MonEtiquette and sharing your opinion! It's not normal for the labels not to hold, so don't hesitate to write to us at [email protected] if you have any complaints. See you soon, Melina.
3
/5
★★★☆☆
The labels hold well at first, but not over time. Children change size quickly so it's okay but can be annoying for older children.
Super Faire-part
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Answer from Petit-Fernand
Hello Vanessa, Thank you for choosing C-MonEtiquette and for giving us your opinion on our brand. Have a nice day, Melina.
3
/5
★★★☆☆
Hello, I took two types of labels, one for objects and the other self-adhesive for clothes. The labels for objects have held extremely well I am delighted but for clothes after 2 washes they have peeled off I find it not great and on top ...
Virginie Rufino
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Answer from Petit-Fernand
Dear Virginie, thank you for your message. This is not normal, so could you please contact us by email with photos of the labels coming off? We'll find out why and fix it. 🙂 Sophie
3
/5
★★★☆☆
I've been buying iron-on labels for a few years now but the quality is average, too bad.
Monsieur Carrot
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Answer from Petit-Fernand
Dear Monsieur Carrot, thank you for your message. This is not normal as iron-on labels are permanent. Could you please contact us by email with photos of the labels coming off? We'll find out why and put things right. See you soon 🙂 Sophie