9.1/10
★★★★★
based on 121343 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
I have purchased the iron on clothing labels in the past & had no problems with them staying on the clothes. The recent labels I have purchased once the item has been in the wash the labels just fall off. Very disappointed.
SharonReviewer icon
Sharon
Answer from Petit-Fernand
Dear Sharon, thank you for your message. I'm sorry to hear that and it isn't normal indeed as iron-on labels are permanent. There might have been a problem with the application or else a faulty batch. You haven't gotten in touch with us to solve the matter but it isn't too late! So please contact me by email at [email protected] and we'll make it right. Talk to you soon! Sophie
3/5
★★★☆☆
I like the style and I have bought many times but the customer service is regular. One of the times the order came wrong and they doubted that it was true and did not send what was missing.
MariaReviewer icon
Maria
Translated review
Answer from Petit-Fernand
Dear Maria, Thank you for sharing your review! I am sorry you had a bad experience with our customer service, feel free to contact us at [email protected] to see what might have happened. We wish you a happy day.