/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order not received
Sophie Sannier
Translated review
Answer from Petit-Fernand
Hi Sophie, I'm sorry you didn't receive your order. Please contact us at [email protected] so that we can find a solution. Good day, Melina
1
/5
★☆☆☆☆
I actually don't know what these products are like because after ordering and paying for them, I have not received them. I contacted the customer service several times but without receiving any kind of explanation and consideration, they answered me with automatic pro emails and of any explanation. The products protanno also be beautiful (I can not judge since I have never received them) but customer service is very bad
Adriana
Translated review
Answer from Petit-Fernand
Dear Adriana, in fact from the site are only automatic responses. As promised by email, your order, lost by the post office, was shipped back at our expense on 18/09. We wish you to receive it soon! Best regards, Sophie
1
/5
★☆☆☆☆
Ordered on August 27, it took a while to be processed. Once the parcel had left, something went wrong and I was unable to receive my order. I contacted customer service and was told they would do what was necessary, but I'm still waiting for my bottles. I absolutely do not recommend this site!
Aurélie Isaert
Translated review
Answer from Petit-Fernand
Hello Aurélie, We're sorry for the delay, but we'll refund the shipping costs as a gesture of goodwill. Good day, Melina
1
/5
★☆☆☆☆
My order has not arrived yet, I placed it on August 30.
Mayte Salguero
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
The two caps of my children's water bottles broke within 24 and 48 hours ... at 22 a bottle I find this very unfortunate and of mediocre quality.
Marion K.
Translated review
Answer from Petit-Fernand
Hello Marion, I'm sorry the 2 caps are broken. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have been sent someone else's labels and mine have not.
M Magdalena López Guijosa
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
I have not received my order
Elena Pesrosa
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
The stickers came off after 1-2 washes. Tried to contact company with no reply. Avoid
Mrs M.
Answer from Petit-Fernand
Dear Michelle, we're really sorry you had a bad experience with your stickers. It isn't normal though, so please email us at customer service [email protected]. Have a great day! Sophie
1
/5
★☆☆☆☆
My experience has been very bad, to date since August 29th I have not received the order, I have no response from the company, I have sent many emails and the answer is automatic and I can not talk to anyone. They tell me that they do not know where my order is, which I find very unprofessional so it is the last time I ask for anything and of course I will not recommend them. I have run out of order and money, I needed the labels for the start of the school year and they have not arrived. My daughter has left with the clothes and material marked with a marker because I did not even have time to compare in another site waiting for these. My experience was very bad, very disappointed with the company and with the after-sales service.
Rosa
Translated review
Answer from Petit-Fernand
Good morning, we are sorry to hear that you have not received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible (and to proceed to a refund or reshipment). Best regards, Maialen
1
/5
★☆☆☆☆
I am delighted with my labels and would definitely recommend them.
Marine Boutron
Translated review
Answer from Petit-Fernand
Hello Marine, Thank you for your kind recommendation. Don't hesitate to change the rating if you are satisfied with our products and services, as you have given us a very negative rating 🙂 See you soon, Melina
1
/5
★☆☆☆☆
Delivery delay of at least two weeks without justification on your part.
Afdebjrfq
Translated review
Answer from Petit-Fernand
Hello Benjamin, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Not arrived after more than 2 weeks
Enrica Squilloni
Translated review
Answer from Petit-Fernand
Hello Enrica, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I haven't gotten them yet!
Chiara S.
Translated review
Answer from Petit-Fernand
Dear Chiara, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
Ordered 12 days ago and still haven't received anything!
Claire
Translated review
Answer from Petit-Fernand
Hello Claire, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Tres decu Aucune étiquette ne tiennent
Audrey Goffaux
Translated review
Answer from Petit-Fernand
Hello Audrey, I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Fatal 15 days later and the order has not yet arrived
Paula Barberá Pons
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Receipt not in conformity with the order and no compensation
Sonia De Almeida
Translated review
Answer from Petit-Fernand
Hi Sonia, I'm sorry you're not satisfied with your order. Please send a complaint to [email protected]. Have a nice day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I never received my order
Féline Boussount
Translated review
Answer from Petit-Fernand
Hello Féline, I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
To date after more than 15 days after the on line purchase we still have not received anything about a delivery that was supposed to arrive within 48 hours. We don't even have on Line details on shipping route.
Susanna D.
Translated review
Answer from Petit-Fernand
Dear Susanna, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I have not received my order yet.
Sonia Miguel Nuez
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Very disappointed with the after-sales service and the quality of the products.
Anne-sophie Willaert
Translated review
Answer from Petit-Fernand
Hello Virginie, I'm sorry you're not satisfied with our services, please tell us more at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Item not received and my emails are being ignored.
Sarah M.
Answer from Petit-Fernand
Dear Sarah, thank you for your message. Your order will be reprinted and reshipped very soon, we're waiting for your reply by email. Take care, Sophie
1
/5
★☆☆☆☆
Very disappointed in the product. The design is great and fun but doesn't stay on. I ironed the labels on Sunday and it's now Friday and most of them have all peeled off
Natalie B.
Answer from Petit-Fernand
Dear Natalie, if you still haven't received your order, please contact us at customer service. [email protected] Take care, Sophie 🙂
1
/5
★☆☆☆☆
It's been 3 weeks since I placed the order and it still hasn't arrived. School has already started and I had to buy new labels.
Ainhoa
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Best regards, Maialen
1
/5
★☆☆☆☆
Since August 25 I am waiting for the goods on Monday my daughter starts school ! Very disappointed
Elisa
Translated review
Answer from Petit-Fernand
Dear customer, as promised, your order, lost by the post office, was shipped back at our expense on 18/09. We wish you to receive it soon! Kind regards, Sophie
1
/5
★☆☆☆☆
I am still waiting to receive the order
Matteo B.
Translated review
Answer from Petit-Fernand
Dear Matthew, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I ordered on September 2, 2019, and today 12/09 I still haven't received anything....
Diego C.
Translated review
Answer from Petit-Fernand
Dear Diego, we advise you to contact us because your order was shipped on 02/09.This is not normal. See you soon, Sophie
1
/5
★☆☆☆☆
I did not receive my order.
Marie De Bury
Translated review
Answer from Petit-Fernand
Hello Marie, I'm sorry you didn't receive your order. Please send a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I ordered a gourd and labels. I am very dissatisfied with the gourd, the stopper broke on the first day of use. The site sent me a new one, but this time it's impossible to open. In short, very expensive for what it is, I'm very disappointed!
Oe
Translated review
Answer from Petit-Fernand
Hello, I'm sorry that the 2 caps are broken. Please write to us at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I received the labels with a name that is not my daughter's name. They confirmed that they would send them to me urgently and it has been a week and I have not received anything! I will not order again, a pity....
Yo Misma
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our mail [email protected] so we can solve it as soon as possible. Best regards, Maialen