9.1/10
★★★★★
based on 126137 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Drying paint Already on a gourd...
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Barbier
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Answer from Petit-Fernand
Hello, we're sorry to hear that. If you hit the gourd, it can happen. Was this the case? If not, please email us some photos. Yours sincerely, Sophie
3 /5
★★★☆☆
Pretty flask and conforms to the order but I find a little expensive all the same.
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Charlene
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Answer from Petit-Fernand
Hello Charlene, Thank you for choosing C-MonEtiquette and for sharing your opinion! Have a nice day, Melina.
3 /5
★★★☆☆
I was more satisfied with my first order.... for this one the printing is not very good and the writing is not always clear.
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Vanessa Bovy
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Answer from Petit-Fernand
Dear Vanessa, we're sorry to hear that. Please contact our customer service department so that we can remanufacture your order for you. See you soon, Sophie 🙂
3 /5
★★★☆☆
I was not 100% satisfied
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Cate
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Answer from Petit-Fernand
Dear Cate, Thank you for the message. We are sorry!!! Please contact me at customer service at contatto@petit-fernand.it to let us know what happened to you that did not satisfy you, and we will make sure to help you the best we can. See you soon, Sophie
3 /5
★★★☆☆
Stickers look lovely. But they come of in the wash though, that's after leaving them on clothing for a few days before wearing then washing.
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Grace C.
Answer from Petit-Fernand
Dear Grace, thank you for your message. I'm sorry to read that you weren't satisfied with your labels! There might have been a problem with the application or else a faulty batch. I hope you didn't stick them directly on the fabric? Please contact us by email at contact@petit-fernand.co.uk and we'll make it right. Talk to you soon! Melina
2 /5
★★☆☆☆
It wasn't the labels I was expecting...
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Vanesa Iglesias Amorin
Translated review
Answer from Petit-Fernand
Dear Vanessa, Thank you for your message. I am sorry that you are not satisfied with our products. I invite you to contact us at contacto@petit-fernand.es to tell us what happened. See you soon, Melina.
3 /5
★★★☆☆
This is not the first time I have ordered. This time I found that the quality of the labels was not so good. Example: shoe labels that have all come unstuck.
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Laurence Gridelet
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Answer from Petit-Fernand
Hello Laurence, Thank you for choosing C-MonEtiquette! Concerning the shoe labels, have you applied the transparent protective adhesives to the labels? They are supplied in your label booklet and protect against foot rubbing to prevent the labels from fading. Have a nice day, Melina.
3 /5
★★★☆☆
Self-adhesive labels that don't wash off 🙁 Iron-on labels super ????
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Sandra
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Answer from Petit-Fernand
Hello Sandra, Thank you for your message and your order at C-MonEtiquette! It's not normal that the labels didn't stand up to washing. Please contact us at contact@c-monetiquette.fr so that we can find a solution 🙂 See you soon, Melina.
3 /5
★★★☆☆
The material, motif, name and packaging are very nice. Unfortunately, after the first wash of the children's clothes at 40 degrees, they came off again from many parts. I have now ironed them onto the labels and hope that they will hold better there than on the clothes.
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Anne
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Answer from Petit-Fernand
Hello Anne, thank you for your review on Trust Pilot. We are very sorry to hear that the labels have come loose. When ironing on, make sure that the iron is set to the highest setting, hold it on the garment for 12 seconds without any movement or steam and press firmly. If you have done this, the labels should not come off as the adhesive on the labels will "melt" into the fabric. If you still have problems with the labels, please contact us again so that we can find a solution. Have a nice day and best regards, Eileen
3 /5
★★★☆☆
I ordered personalized mugs. I was kindly given a small discount as the total cost of my order was substantial. I really liked the mugs, and it's true that they're very pretty. It's still a bit expensive, and one of the mugs looks like it's been stitched on the inside, with little white dots probably in the wrong color. But it's not noticeable. The other 4 mugs are impeccable. Otherwise perfec...
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Olivia
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Answer from Petit-Fernand
Hi Olivia, Thank you for your kind comment! We're delighted you liked the mugs. Have a nice day, Melina
3 /5
★★★☆☆
Sturdy labels choice of motifs choice of textures in the labels perfect stainless steel bottles
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Rémy Moulin
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Answer from Petit-Fernand
Hello Rémy, Thank you for your comment! Have a nice day, the C-MonEtiquette team.
2 /5
★★☆☆☆
I have made several orders.the labels that stick great,on the other hand those that stick with the iron fatal,peel off.the first order I did well,because no peeled off any and endured much washing and dryer,but then do not know what has changed that peel off at the first change and new
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Tatiana
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Answer from Petit-Fernand
Dear Tatiana, Thank you for choosing Petit-Fernand! I am sorry that your labels are peeling off, I invite you to contact our customer service at contacto@petit-fernand.es if you want to make a claim. See you soon, Melina.
2 /5
★★☆☆☆
Perfect order processing. Iron-on labels of poor quality. Some barely withstood 1st wash.
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Solenn
Translated review
Answer from Petit-Fernand
Hello Solenn, Thank you for your message and your order at C-MonEtiquette! I'm sorry your labels are coming unstuck, please contact us by email at contact@c-monetiquette.fr. See you soon, Melina.
2 /5
★★☆☆☆
The order arrived on time, the labels are beautiful but don't stick. They stick after 2 or 3 washes and drying. It shouldn't come off. I'm not talking about the last order. I'm talking about the labels I ordered for clothing.
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Amandine Vanderheyden
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Answer from Petit-Fernand
Hello Amandine, Thank you for ordering from C-MonEtiquette! I've just checked your order, and you ordered labels for objects, not labels for clothes. That's why they come off in the washing machine, because they're labels for objects and not for clothes 🙂 Have a nice day, Melina.
3 /5
★★★☆☆
The products are beautiful, with a lot of variability to customize, but I received a first product damaged (the vinyl peeled off and stained), they quickly replaced it, but the second I received was also damaged (a flap of the lunchbox broken) Thanks that I could change the flap of the dirty vinyl to the one that was fine, but of three products received that two are damaged does not seem right...
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Anónimo
Translated review
Answer from Petit-Fernand
Dear Isabel, Thank you for your message and your order with Petit-Fernand, I am glad to hear that you liked our service despite a product that arrived broken. Have a nice day, Melina.
3 /5
★★★☆☆
Satisfied but the labels still come off on some materials.
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Simic
Translated review
Answer from Petit-Fernand
Hello Radica, I'm sorry that some of your labels are coming off. Please write to us at contact@c-monetiquette.fr if you'd like us to find a solution for you. See you soon, Melina.
2 /5
★★☆☆☆
I follow the instructions for use as it says putting the onion paper that you sent, the iron at the temperature, no steam, just press with the iron, even I am more seconds and it does not stick at all.
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María Luz Teller
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Answer from Petit-Fernand
Dear Maria Luz, Thank you for your message and your order with Petit-Fernand 🙂 It is not normal for your labels to peel off, I invite you to contact our customer service at contacto@petit-fernand.es See you soon, Melina.
3 /5
★★★☆☆
The labels were really hard to peel off (sticky shoe labels). Even if I was patient and delicate, I damaged a few. Disappointed.
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Elisabeth
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Answer from Petit-Fernand
Hello Elisabeth, Thank you for choosing C-MonEtiquette! I'm sorry you're having trouble with your labels, please don't hesitate to contact us at contact@c-monetiquette.fr with any complaints. Have a nice day, Melina.
3 /5
★★★☆☆
Labels peel off quickly...
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Carole Beldent
Translated review
Answer from Petit-Fernand
Hello Carole, Thank you for your message and your order at C-MonEtiquette! I'm sorry that some of your labels have come off in the wash, so please write to us at contact@c-monetiquette.fr. Have a nice day, Melina.
3 /5
★★★☆☆
The labels are very pretty but come off easily ... either after machine washing or simply after wearing the garment several times
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Erika
Translated review
Answer from Petit-Fernand
Dear Erika, Thank you for your message. We are sorry for this inconvenience, which is abnormal for us, since, if applied correctly, thermoadhesive labels are permanent. Please contact us by email, and we ask you the courtesy to tell us in detail how you applied your labels and on what kind of media. The idéale would be to send us photos of the partially detached labels from which the application media are also visible, in order to be able to forward them to the quality department and quickly propose a solution. We look forward to your kind reply to contatto@petit-fernand.it. Kind regards, Sophie
3 /5
★★★☆☆
Self-adhesive labels are not very strong
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Fuensanta
Translated review
Answer from Petit-Fernand
Dear Fuensanta, Thank you for choosing Petit-Fernand! Self-adhesive garment labels are stuck on the laundry or brand labels of the garment, not directly on the garment like the thermo-adhesive ones. Feel free to contact our customer service at contacto@petit-fernand.es if you need assistance. Have a nice day, Melina.
3 /5
★★★☆☆
Rather imposing label
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Elgka
Translated review
Answer from Petit-Fernand
Hello Katia, Thank you for choosing C-MonEtiquette! Our self-adhesive labels for clothing, made to be applied to brand or clothing labels, are in square format which corresponds to a standard label format, but we are taking into account your suggestion of smaller labels. Have a nice day, Melina.
3 /5
★★★☆☆
It's been several times that I order labels to stick on my children's clothes. This is the 2nd time I've ordered self-adhesive labels for clothes, and they don't stick well in the clothes. I found several at the bottom of my washing machine even though I had followed the instructions.
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Nathalie S
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for your message and your order at C-MonEtiquette! I'm sorry that some of your labels have come off in the wash, so please write to us at contact@c-monetiquette.fr. Have a nice day, Melina.
2 /5
★★☆☆☆
All my labels peeled off in the 1st wash?
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Audrey Munzer
Translated review
Answer from Petit-Fernand
Hello Audrey, Thank you for your message. It's not normal for your labels to have peeled off. Please write to us at contact@c-monetiquette.fr Good day, Melina.
3 /5
★★★☆☆
They are very nice labels but they often peel off....
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Elena Montesinos Marin
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for sharing your opinion! I am sorry to hear that your labels are peeling off, I invite you to contact our customer service if you want to make a claim. Have a nice day, Melina.
3 /5
★★★☆☆
Fast shipping, easy payment, cute motifs. However, the product does not work as described.
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Fh
Translated review
Answer from Petit-Fernand
Hello, thank you for your review on Trust Pilot. Can you tell me what the problem is with your order? Are the labels not holding properly? Thanks in advance for the feedback and best regards, Eileen
3 /5
★★★☆☆
Fast delivery, very nice and easy to use labels, but disappointed because after washing at 60 degrees, the self-adhesive labels (stuck on as indicated on the garment's brand label) almost all came off. Too bad, really.
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Giakoumakis Agathe
Translated review
Answer from Petit-Fernand
Hello Agathe, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming unstuck, please don't hesitate to write to our customer service department at contact@c-monetiquette.fr! Have a nice day, Melina.
3 /5
★★★☆☆
Great on labels. Completely unsuitable for sandwich boxes and water bottles, both of which broke after less than 2 months of use.
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Sali
Translated review
Answer from Petit-Fernand
Hello Salima, Thank you for sharing your opinion! I invite you to write to us at contact@c-monetiquette.fr so that we can find a solution for the broken products 🙂 See you soon, Melina.
2 /5
★★☆☆☆
I ordered a mug and a set of 10 object labels. As much as I'm satisfied with my mug, which is still very pretty despite a slightly small font. However, the labels started to fade very quickly! After 3 days, the background color was lost. 2 weeks later, the small design I'd chosen was also very damaged. For the price at which the labels are sold, this is really disappointing. Especially as ther...
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Manon
Translated review
Answer from Petit-Fernand
Hello Manon, Thank you for ordering from C-MonEtiquette! I've just checked your order, and you had indeed ordered a mug and labels for the items, I invite you to contact us by email at contact@c-monetiquette.fr if you wish to make a complaint. Have a nice day, Melina.
3 /5
★★★☆☆
The stickers are nice and small in design and well made, but unfortunately they only last one wash and then I take them out of the machine one by one and I only wash them at 30-40 degrees. Too bad
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Christina
Translated review
Answer from Petit-Fernand
Hello Christina, thank you for your review on Trust Pilot. Did you also stick the labels on the care label of the garment? You have to wait 24 hours after sticking it on before it can be washed. If you have followed all the instructions and they still don't hold, we will be happy to send you a replacement. Have a nice day and best regards, Eileen