/10
★★★★★
based on 125700 reviews published
★★★★★
based on 125700 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The problem for me not to give or not to give a judgment, the problem is that, several weeks later, the undersigned, despite having paid in advance, has still not received the goods purchased. Fabrizio Cattaneo
Fabrizio C.
Translated review
Answer from Petit-Fernand
Dear Fabrizio, in fact the envelope seems to have been lost during delivery. We sent it back to you yesterday. Take a good look at the mailbox 😉 Kind regards, Sophie
2
/5
★★☆☆☆
I bought the labels to put in the shoes and after one use the writing has practically erased itself completely I am disappointed.
Cécile Richard
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Answer from Petit-Fernand
Hello Cécile, Thank you for choosing C-MonEtiquette! It's not normal for the writing to fade. Did you apply the transparent protective adhesives (supplied in your label booklet) to the shoe labels?
2
/5
★★☆☆☆
Because I didn't understand that the stickers were only for clothes! I wanted a mix of stickers for all sorts of things. Lost in translation I guess. If you are interested in a European client market consider translating your website.
Vs
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Answer from Petit-Fernand
Dear Veronika, Thank you for sharing your opinion! We do have an english website: http://www.petit-fernand.co.uk Feel free to contact our english customer service at [email protected] if you have any questions 🙂 Have a nice day, Melina.
3
/5
★★★☆☆
Hello, I bought a complete pack, for everything that is self-adhesive labels object and clothing nothing to complain! On the other hand, I wouldn't recommend iron-on labels, as they come off after a few washes.
Maé
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Answer from Petit-Fernand
Hello Maeva, Thank you for sharing your opinion! I'm sorry your iron-on labels are coming off, this is not normal, please contact us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
I've already explained everything in a comment. 12 days to be delivered, no commercial gesture... I will not order from this site again. Too bad....
Fanny Goujon
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Answer from Petit-Fernand
Hello Fanny, Thank you for sharing your opinion! We are sorry that you are not satisfied with our services. We are working to improve our delivery times with the Post Office, which is sometimes late. Wishing you a good day, Melina.
3
/5
★★★☆☆
Some labels didn't stick. Forced to go back to the good old indelible pen method
Armelle
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Answer from Petit-Fernand
Hello Armelle, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, please write to us at [email protected] if you have any complaints. See you soon, Melina.
2
/5
★★☆☆☆
Shoe labels peel off very quickly, even if you follow the gluing instructions.
Juliette Hinaux
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Answer from Petit-Fernand
Hello Juliette, Thank you for choosing C-MonEtiquette! Did you apply the transparent protective adhesives (supplied in your label booklet) to the shoe labels?
3
/5
★★★☆☆
I'm rather disappointed by iron-on labels, which don't wash well and peel off quickly.
Laetitia Honoré
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Answer from Petit-Fernand
Hello Laetitia, Thank you for sharing your opinion. I'm sorry that your labels are coming off, this is not normal. Please write to us at [email protected]. See you soon, Melina.
3
/5
★★★☆☆
The labels don't stick well to certain materials.
Morgane Cherpin
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Answer from Petit-Fernand
Hello Morgane, Thank you for sharing your opinion! We're working on improving our iron-on labels so that they can adhere to all types of fabric. As indicated in our user guide, they don't stick well to woolly or fleece fibers. Good day, Melina.
3
/5
★★★☆☆
Order placed perfectly! Perfect delivery time. Beautiful labels. Fit very well. However, after 1 or 2 washes at 40, they're already coming off, especially on the jeans. So for a camp, an outing, it's fine, but for a whole season/year, it won't last.
Andritsos Eve
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Answer from Petit-Fernand
Hello Eve, thank you for choosing C-MonEtiquette! I've just checked your order and it's true that you didn't order labels for clothes but labels for objects. That's why they come off after being put in the washing machine, because they're not made for that purpose 🙂 Don't hesitate to contact us if you'd like more information about our products. See you soon, Melina.
3
/5
★★★☆☆
I was a little disappointed with the durability of the shoe labels, for example the name faded even after 3 days! As for the iron-on labels, when I applied the recommended temperature, the label was almost illegible because it was much too hot! You have to lower the temperature. In short, a rather mixed opinion....
Berenger
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Answer from Petit-Fernand
Hello Marie-Pierre, Thank you for choosing C-MonEtiquette! Did you apply the transparent protective adhesives (supplied in your label booklet) to the shoe labels? This is necessary, otherwise the labels will fade.
2
/5
★★☆☆☆
Disappointed, some labels come off before they even go into the wash.
Ludivine Jourdain
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Answer from Petit-Fernand
Hello Ludivine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, this is not normal. Please write to our customer service department at [email protected] Good evening, Melina.
3
/5
★★★☆☆
Lovely labels, but smaller than I expected and very long to arrive (about 2 weeks). On the other hand, the after-sales service was very reactive. I sent an e-mail about the time it took to receive the labels and received a reply a few hours later.
Camille Barbier
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Answer from Petit-Fernand
Hello Camille, Thank you for choosing C-MonEtiquette! We're working hard to improve our delivery times, in order to better satisfy our customers. Have a nice day, Melina.
3
/5
★★★☆☆
Labels peel off or sand As fast as possible
Fabienne Munot
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Answer from Petit-Fernand
Hello Fabienne, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, please contact our customer service department at [email protected] if you wish to make a complaint. Have a nice day, Melina.
3
/5
★★★☆☆
The labels are of very good quality and shipping was fast. Unfortunately on some labels, the ink was smeared. I will still recommend them.
Kim Olivieri
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Answer from Petit-Fernand
Hello Kim, Thank you for choosing C-MonEtiquette! I invite you to contact our customer service department at [email protected] if you wish to make a complaint about labels with smeared ink, as this is not normal. Have a nice day, Melina.
3
/5
★★★☆☆
Nice print quality...but they don't fit all fabrics...they come unstuck.
Elo
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Answer from Petit-Fernand
Hello Elodie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, but iron-on labels can be applied to fabrics that can withstand a 200°C iron. Have a nice day, Melina.
2
/5
★★☆☆☆
Labels come off after washing.
Noémie Gauducheau
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Answer from Petit-Fernand
Hello Noémie, Thank you for ordering from C-MonEtiquette! It's not normal for the labels to come off. Please write to us at [email protected] so that we can find a solution. See you soon, Melina.
3
/5
★★★☆☆
The quality of the labels has dropped. I placed 2 orders. The first was great, but the second was very difficult to remove the self-adhesive clothing labels from the booklet. Quite disappointed.
Maïté Olivier
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Answer from Petit-Fernand
Hello Maïté, Thank you for sharing your opinion! What do you mean, you can't remove the self-adhesive labels from the notebook or the garment once they've been stuck on? I invite you to write to our customer service department at [email protected] so that we can find a solution for you. See you soon, Melina.
3
/5
★★★☆☆
I followed the instructions correctly but after the 2nd wash a lot of the labels came off.
Melanie Hardelay
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Answer from Petit-Fernand
Hello Melanie, Thank you for sharing your opinion! It's not normal for the labels to come off, so I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
3
/5
★★★☆☆
The labels were perfect. But the gourd was very pretty. But it leaked from the top.
Christelle Bernardi
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Answer from Petit-Fernand
Hello Christelle, Thank you for choosing C-MonEtiquette! It's not normal for your gourd to leak, so I urge you to write to us at [email protected] and send us photos of the defective part so that we can find a solution for you. See you soon, Melina.
3
/5
★★★☆☆
I ordered the iron-on labels, but they don't look good on several garments, they've already come off...
Colette Henricot
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Answer from Petit-Fernand
Hello Colette, Thank you for sharing your opinion! It's not normal for the labels to come off, so I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
3
/5
★★★☆☆
Hello After several washes, the labels come off. I'm very disappointed.
Aurelie Calatayud
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Answer from Petit-Fernand
Hello Aurélie, Thank you for your message. I'm sorry that your labels are coming off, this is not normal. Please contact us at [email protected] so that we can find a solution 🙂 See you soon, Melina.
3
/5
★★★☆☆
The iron-on labels don't hold up well, some came off in the first wash before my daughter even left for her discovery class, and I had to write her name on the labels in pen, so I'm pretty disappointed. The labels and packaging, on the other hand, are adorable.
Hanane Falouss
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Answer from Petit-Fernand
Hello Hanane, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, please don't hesitate to contact our customer service department at [email protected] with any complaints. Have a nice day, Melina.
2
/5
★★☆☆☆
Iron-on labels don't hold up at all, peeling off in the first wash.
Chloé
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Answer from Petit-Fernand
Hello Chloé, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, please don't hesitate to contact our customer service department at [email protected] Have a nice day, Melina.
3
/5
★★★☆☆
Long delivery time.
Celine
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Answer from Petit-Fernand
Hello Céline, Thank you for ordering from C-MonEtiquette! We are working hard to improve our delivery times, in order to better satisfy our customers. Wishing you a good day, Melina.
2
/5
★★☆☆☆
The labels don't stand up to the cold... I put them on my breast milk bottles and they fall off before I wash them... disappointed considering the price...
Cecile Scraeyen
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Answer from Petit-Fernand
Hello Cécile, Thank you for choosing C-MonEtiquette! It's not normal that your labels don't fit on the objects. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina.
2
/5
★★☆☆☆
Disappointed by the quality of the product. The labels do not stick to the fabric for long, unlike iron-on labels, which stay in place despite repeated washing.
Estelle Parisot
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Answer from Petit-Fernand
Hello Estelle, Thank you for choosing C-MonEtiquette! I see that you have ordered self-adhesive clothing labels, which, unlike iron-on labels, are not applied directly to the fabric, but to the brand or care labels on the garments. Please do not hesitate to contact me at [email protected] if you would like any further information about our products. Have a nice day, Melina.
3
/5
★★★☆☆
It's still fragile and some crack quickly without washing in too hot water but otherwise it's nice!!!!
Electricien
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Answer from Petit-Fernand
Hello Agnes, Thank you for ordering from C-MonEtiquette! Please do not hesitate to contact our customer service department at [email protected] if you have any complaints about the quality of our labels. Have a nice day, Melina.
3
/5
★★★☆☆
Unfortunately, the shoe stickers don't stick very well. The transparent film should be larger so that it is better covered.
Sabrina
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Answer from Petit-Fernand
Hello Sabrina, thank you very much for the review on Trust Pilot. I am happy to pass on the feedback regarding the size of the transparent films. It is important to stick the shoe stickers on smooth surfaces in the inner soles so that they stick properly. If you have any further questions about our products, please do not hesitate to get in touch. Have a nice day and best regards, Eileen
2
/5
★★☆☆☆
Delivery time not respected
Sinsing Kante
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Answer from Petit-Fernand
Hello Singsing, thank you for choosing C-MonEtiquette! As indicated on our website, we manufacture personalized labels within 48 hours, which was the case, and then your order is sent to the post office. You placed your order on a Sunday evening, it was dispatched on Tuesday and you received it on Friday. Wishing you a good day, Melina.