/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
1 etoile car je n'est toujours pas reçu ma commande sa va faire bientôt 2 semaine et toujours rien je trouve sa inadmissible donc fait le nécessaire ou rembourser moi sa serait la moindre des choses. SINCERELY
Najla Raoui
Translated review
Answer from Petit-Fernand
Hello Najla, Thank you for sharing your opinion! I'm sorry you didn't receive your order, so please write to us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Order still not received.
Guest
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion! I'm sorry you didn't receive your order, so please write to us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
The label was very pretty and sent quickly, but I was very disappointed with how it held up. Label stuck on a garment, 1 week later I washed the garment in a small 20 minute program and surprise, no label left ????
Guest
Translated review
Answer from Petit-Fernand
Hello Sabine, Thank you for choosing C-MonEtiquette! I'm sorry that some labels are coming off, but this is not normal. Please write to us at [email protected] See you soon, Melina.
1
/5
★☆☆☆☆
Order not received after 9 days from dispatch, i.e. from 23 August 2019 to 02 September 2019.... Still waiting for a reply.
Gilles Tielie
Translated review
Answer from Petit-Fernand
Hello, Thank you for sharing your opinion! I'm sorry you didn't receive your order, please contact us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
The order has still not arrived after more than 15 days of waiting.
Sandra García Mosqueda
Translated review
Answer from Petit-Fernand
Dear Sandra, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I did not receive my labels I am very very disappointed
Caroline Pierre
Translated review
Answer from Petit-Fernand
Hello Caroline, Thank you for sharing your opinion! I'm sorry you didn't receive the labels, we had them resent to you Good day, Melina
1
/5
★☆☆☆☆
Order did not arrive for back-to-school. Despite having ordered 2 weeks before. Still not arrived.
Carolina
Translated review
Answer from Petit-Fernand
Hello Carolina, Thank you for sharing your opinion! I'm sorry you didn't receive the order, please write to us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
I have not received my order. I'm missing a pattern. I sent an e-mail to have the initial pattern sent to me and I still haven't received a reply.
Juliette Vb
Translated review
Answer from Petit-Fernand
Hi Juliette, I'm sorry, I'll reply to your email right away. We apologize for the inconvenience. Good day, Melina
1
/5
★☆☆☆☆
Good evening I can't rate the product..I didn't receive my order until today .I ordered on 16 /08 it was charged I cancelled my order. !!!! I don't need it anymore. I want a refund.
Mina
Translated review
Answer from Petit-Fernand
Hello Yamina, As you previously asked our colleague, your order was refunded on 30/08. Good day,Melina
1
/5
★☆☆☆☆
I placed an order on August 23 and received nothing. I tried to call 3 times and left a message once to explain my problem but I didn't get any answer.
Sibylle Riviere
Translated review
Answer from Petit-Fernand
Hello Sybille, Thank you for choosing C-MonEtiquette! I'm sorry you had a problem with our labels, please write to us at [email protected] and tell us more. Good day, Melina
1
/5
★☆☆☆☆
Very bad, I still have not received my order, I have only had a reply from an automatic email, which we receive in this kind of circumstance, it is not for me to find out but for you, I paid for a non-existent service, I am waiting to receive my order and what's more you are making false advertising ??????
Didamimi
Translated review
Answer from Petit-Fernand
Hi Amelie, I'm sorry you didn't receive the order. I have just replied to your email. See you soon, Melina
1
/5
★☆☆☆☆
I placed an order on August 23rd and to date I have received nothing !!!!@
Assia Godin
Translated review
Answer from Petit-Fernand
Hello Assia, As indicated by my colleague, we have resent your order. Good day, Melina
1
/5
★☆☆☆☆
I have not received my entire order. I hope to receive the missing part soon but it's already been a week...
Morgane Alenbergh
Translated review
Answer from Petit-Fernand
Hello Morgane, Thank you for your message. We are sorry, and as indicated by our services, we have returned the gourd, which was shipped on 03/09. We apologize for the inconvenience. Good day, Melina
1
/5
★☆☆☆☆
I never received my order!
Ann-catrin Hagberg
Translated review
Answer from Petit-Fernand
Hi Ann-Catrin, Thank you for sharing your opinion! I'm sorry you didn't receive your order. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I place order Thursday still waiting they seem to not get back to my emails or message not happy at least get back to my message
Hasina A.
Answer from Petit-Fernand
Dear Hasina, Thank you very much for shopping with petit-fernand.co.uk ! Hopefully you got your order by now. We appologize for the delay answering your e-mail, but we are in the high season and have a lot of requires. It sometimes can take a little bit longer. We thank you for you understanding. Kindly, Marylin
1
/5
★☆☆☆☆
I did not receive anything
Stefania S.
Translated review
Answer from Petit-Fernand
Dear Stefania, Thank you for your message. Your order is still on schedule to be delivered, if by early next week you have not received it, please feel free to contact us at [email protected] to find a solution. Kind regards, Elena
1
/5
★☆☆☆☆
I ordered and never received my order
Anne-sophie Deroubaix
Translated review
Answer from Petit-Fernand
Hello Anne-Sophie, Thank you for sharing your opinion! I'm sorry you didn't receive your order, please contact us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
I have not received my order and I can not get in touch, the phone is always busy and on the page I enter my order number with my email and it always gives me an error but the money has been charged.
Ana Bellver
Translated review
Answer from Petit-Fernand
Dear Ana, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Not yet received !!!! shipped on 15/08.... .
Imane
Translated review
Answer from Petit-Fernand
Hello Madam, Thank you for your message. We have remanufactured and reshipped this order, so you should receive it shortly. Good day, Melina
1
/5
★☆☆☆☆
I haven't received the stickers yet, they are about to start school and I haven't been able to cover the books yet because they haven't arrived and it said 48 hours.
Sandra Espinosa
Translated review
Answer from Petit-Fernand
Dear Sandra, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I ordered the stickers on August 13, 2019 and paid for them, but I still haven't received them.
Ivana Jelic Primorac
Translated review
Answer from Petit-Fernand
Hello Ivana, Thank you for sharing your opinion! I'm sorry you didn't receive your order. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
None of the labels put on my son's things have held up in the wash! what a disappointment! all the things have to be labeled for the start of kindergarten I'm going to have to recommend (elsewhere?!) to label everything... a real hassle just before the start of the new school year!
Sophie Po
Translated review
Answer from Petit-Fernand
Hi Sophie Thank you for ordering from C-MonEtiquette and for sharing your opinion. I'm sorry that the labels are coming off, in fact the self-adhesive labels for clothes are to be stuck on the care or brand labels, and not directly on the fabric, as indicated on our user guide. Have a nice day, Melina
1
/5
★☆☆☆☆
Ordered on August 20, I still haven't received the labels as of September 2:(
Helene B
Translated review
Answer from Petit-Fernand
Hello Helene, Thank you for sharing your opinion! I'm sorry you didn't receive your order. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Order placed on August 15th It is now September 2nd and nothing has been received.
Jessyca Meneceur
Translated review
Answer from Petit-Fernand
Hello Jessyca, Thank you for sharing your opinion! I'm sorry you didn't receive your order. I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I don't know, they haven't arrived yet
Bibiana F.
Translated review
Answer from Petit-Fernand
Dear customer, thank you for your message. Your order is still on schedule to be delivered, if by early next week you have not received it, please do not hesitate to contact us at [email protected] to find a solution. Kind regards, Elena
1
/5
★☆☆☆☆
Never received the labels and no refund
Shirley Galissaire
Translated review
Answer from Petit-Fernand
Hello Shirley, Thank you for your message. We contacted you on 28/08 to inform you that the Post Office had returned your order to us with the mention "defect of addressing" on the envelope. We are therefore awaiting your reply by email so that we can return the order to you at the correct address. See you soon, Melina
1
/5
★☆☆☆☆
Delivery time too long
Angelique Flament
Translated review
Answer from Petit-Fernand
Hello Angélique, Thank you for sharing your opinion. We try to be as quick as possible, but sometimes the post takes a little longer. Good day, Melina
1
/5
★☆☆☆☆
Order not received. I still have not received my order.
Guest
Translated review
Answer from Petit-Fernand
Hello Lea, Thank you for sharing your opinion. I'm sorry you didn't receive your order, we will resend you all the labels. Have a nice day, Melina
1
/5
★☆☆☆☆
I ordered 20 days ago and I have not received anything, I don't know if it is a scam!
Maria Isabel Miras Mateo
Translated review
Answer from Petit-Fernand
Dear Maria Isabel, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
The labels are poorly pre-cut. You have to cut everything out with scissors.
Fanny Verite
Translated review
Answer from Petit-Fernand
Hello Fanny, I'm really sorry to hear that some of your labels are not die-cut properly. Please make a complaint to [email protected]. Good day, Melina.