/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Fast delivery Very pretty gourd but seems fragile. Bought for my daughter's summer camp. On its first day, the gourd was all damaged with the outside decoration missing. The straw came off...and was lost...
Julie Rivoire
Translated review
Answer from Petit-Fernand
Hello Julie, We're sorry to hear about the problem with your daughter's gourd. We've just contacted you to try and find a solution! Our customer service is available from Monday to Friday to help you, so don't hesitate to call us if you have any problems with your order...? Have a nice day, Sarah- CMonEtiquette
3
/5
★★★☆☆
Good, but a few flaws on some of the label pages. Otherwise good rendering!
Mikiie Rom
Translated review
Answer from Petit-Fernand
Hello Melanie, We're sorry to hear that some of our pages are faulty. In order to help you as much as possible, we have just sent you an e-mail. Don't hesitate to contact our customer service team, we're here to help you! Have a nice evening? Sarah- CMonEtiquette
3
/5
★★★☆☆
Disappointed I thought that the label could be stuck anywhere on the textile of the clothes and in fact it only sticks on the brand label of the clothes.
Helene
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you're not completely satisfied with your labels. However, it is clearly stated on the product sheet of our website and on the checkbooks received that our self-adhesive clothing labels are only intended to be stuck on clothing labels. Have a nice evening? Sarah-CMonEtiquette
3
/5
★★★☆☆
I find the labels rather nice, I tested a machine wash no problem nickel but what I dislike is that you can remove the label easily without too much effort and a child can do it and I chose these labels precisely for school.
M Cherfouh
Translated review
Answer from Petit-Fernand
Hello, we're sorry that our self-adhesive labels don't fully meet your expectations. This range is designed to withstand the washing machine and tumble dryer, but can indeed be removed by pulling on it, in order to facilitate the resale or donation of garments unlike our iron-on labels which cannot be removed.?? A lovely evening to you, Sarah-MonEtiquette?
3
/5
★★★☆☆
I've been a customer of C mon étiquettes for many years, and unfortunately there was a shipping error on my last 2 orders, even though the correct address was up to date on my account. Fortunately, Elise from customer service was reactive and reshipped my order at their expense. I don't understand how this could happen 2 times in a row a year apart. So I'm wondering whether I should recommend them again.
1000696189
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback. Our teams were able to detect the reason for these erroneous receipts so that this does not happen again in the future. We are sincerely sorry that this has happened to you on two occasions and hope to see you again for future orders ? Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
I've been ordering from Monetiquette since my eldest went back to school. The labels are beautiful and they love to personalize them themselves. On the other hand, they're holding up less and less. Over the course of the year, many of them have been removed and things have ended up being lost. I ordered them this month for the start of the new school year in September, received them promptly, put them on each of the crayons to get a head start since we'll be going on vacation soon, and the next day when I showed them to my son, half of them had already partly peeled off. What a shame!
Cindy Chevreux
Translated review
Answer from Petit-Fernand
Hello Cindy, Thank you for taking the time to write to us. We are very sorry to hear that your labels are coming off. Our Customer Service has just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
I had to repeat the order 2 times because I could no longer find my current basket. This happened when I had to interrupt the order because my daughter was getting into mischief...I came back about 1/2 hour later and my basket had been reset.
Kwok Ma
Translated review
Answer from Petit-Fernand
Hello, We're sorry to read your message. It must be a connection problem or a computer problem. In fact, your products are available for several hours in your basket, especially if you make your purchase from your customer account. We hope your order has finally been processed. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Nothing to say about the labels, but they were delivered when it was raining, in a simple envelope. As a result, I have damaged labels.
Anaïs Gilet
Translated review
Answer from Petit-Fernand
Hello Anais, We're sorry to hear that your labels were damaged during delivery. We have just contacted you to find a solution! Have a nice day? Sarah- CMonEtiquette
3
/5
★★★☆☆
Very nice labels, but delivery was complicated because the envelope was almost all torn on receipt. Thank you for the return, a very commercial gesture on your part 🙂
Amandine
Translated review
Answer from Petit-Fernand
Hello Amandine, We're sorry that the envelope was damaged during delivery. We have just contacted you in order to help you.?? Have a nice day ? Sarah, CMonEtiquette
3
/5
★★★☆☆
Loved that I was able to pick colours and design to go on the labels but the longevity of the labels aren't there in comparison to other labels I've previously used. The clothing labels aren't even lasting the academic year! I really wanted to convert to these but sadly I've been left disappointed.
Kerry
Answer from Petit-Fernand
Hi Kerry, Thank you for your feedback. We are really sorry to hear that. We do not have all the informations we need to contact you, please our customer service so that we can help. Chiara, Petit-Fernand
2
/5
★★☆☆☆
I'm not satisfied with the delivery time for a product I ordered on 28/06 and received on Thursday 4/07, and what's more, it was invoiced.
Carole Le Roy
Translated review
Answer from Petit-Fernand
Hello Carole, We're sorry to hear that you didn't receive your order in the expected time. We have just contacted you by e-mail in order to find a solution. ?? Have a nice day! Sarah- CMonEtiquette
2
/5
★★☆☆☆
I ordered (acknowledgement of receipt received, invoice received, account debited) but I can't find my order on my account...
Julie Mm
Translated review
Answer from Petit-Fernand
Hello Julie, Without an order number, we don't have access to your history. Please contact us so that we can help you! We are available Monday to Friday from 9am to 5pm by e-mail and from 9:30am to 12pm and from 2pm to 5pm by phone.?? Have a nice day! Sarah, CMonEtiquette
2
/5
★★☆☆☆
Visually it is very nice. Unfortunately, the labels on some items of clothing come off again after washing.
Renate G.
Translated review
Answer from Petit-Fernand
Hello Renate, We are sorry that you are having a problem with your order. We have sent you an e-mail to find a solution. Have a nice day, ? Sarah, ItIsMine
3
/5
★★★☆☆
I had an offer with Tape a l'il for free labels. My order never arrived.
Ecole Suzanne Grillet
Translated review
Answer from Petit-Fernand
Hello Amélie, We're sorry you didn't receive your order, which was shipped on June 13. We have just contacted you to find a solution. ?? Have a nice day, Sarah-CMonEtiquette
2
/5
★★☆☆☆
Very few labels... disappointed with the number for the advertised price of the product.
Laure Sav
Translated review
Answer from Petit-Fernand
Hello, We are sorry that your order did not bring you complete satisfaction. You have chosen a Discovery Pack in partnership with TAO containing 20 labels for the price of 2. This pack allows you to discover our products 🙂 Outside this pack, you can choose the number of labels you wish to receive individually, according to your needs. We'll be happy to answer any questions you may have. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Quality of self-adhesive labels correct. Lots of choice but few proposals. Blurred writing if no surname on long labels.
Elodie
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback. The writing on your labels should be clear. We have just contacted you to help you as best we can. Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Hello, I've been using your labels for all my son's clothes for several years now, with several different orders and never a problem. Unfortunately, this time I'm very disappointed with the quality of the labels. I used them on all the clothes my son took with him to seaside classes, and out of twenty or so labels, 7 came off in the 1st wash, whereas the old ones have been on some items for years and despite dozens of washes have never moved.
Vanessa Custinne
Translated review
Answer from Petit-Fernand
Hello Vanessa, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
I'm very pleased with the welcome and respect for delivery. I noticed that the Labels were a little less quality than the previous ones.
Mathieu
Translated review
Answer from Petit-Fernand
Hello Catherine, I'm sorry to hear that the quality of our labels doesn't meet your expectations. I've just contacted you to find out more. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
The site is not well done, I wanted to order labels for clothes, impossible to find so I ordered labels for objects I hope it will go.
Laury Wagner
Translated review
Answer from Petit-Fernand
Hello Laury, I'm sorry to hear that you've had problems finding the garment labels on our website. I've just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
I received them quickly, they're easy to use, but the iron-on labels don't stay on after the 1st wash, disappointing, useful for a school trip but not for a whole school year, so I find the price high for something that doesn't last over time.
Sabrina Fittipaldi
Translated review
Answer from Petit-Fernand
Hello Sabrina, We're sorry to hear about the inconvenience with your order. We are here to help you as best we can. We have just contacted you to propose a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
Label finally received after an unexpected delay, I had calculated rather well in time to have the delivery on time, but Chronopost was late. I don't understand some of the delivery steps that send my parcel back from where it was to make it come back again. In short, my son went off to school without me being able to use the labels. I have no doubts whatsoever about the C-monetiquette team, who I think do a very good job, the labels look great and are of good quality, but I haven't used them yet, so thanks to them anyway. Too bad things didn't work out with the carrier.
Manon Verhague
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that your order arrived late. ?? But we hope they will be useful in the future. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
Sorry the gourd is very pretty, but it leaks not waterproof at all, my son's bag soaked every day, we haven't even used it for a week 🙁 so bof bof
Laura Israel
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
There's already 1 iron-on label that's peeled off, even though I put it on just 15 days ago....and I respected everything.....
Fatima Verroquet
Translated review
Answer from Petit-Fernand
Hello Fatima, We're sorry to hear about the inconvenience concerning your order. We've just contacted you to find out more. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Always liked it very much, but at the time of buying an extra cap for a bottle, which I had already done a few years ago, I got it wrong because they really took off the line and I didn't notice since it was there before. To give it back, though, I have to pay shipping and it's not convenient for me, so I have a new bottle without a cap and two more caps that I don't need in either of the two different stylus bottles I have.
Beatriz
Translated review
Answer from Petit-Fernand
Good morning Beatriz, Thank you for your message. We are sorry for what happened. Our customer service has offered you the return solution to meet your request. We remain available for any information and wish you a good day, Chiara Petit-Fernand
3
/5
★★★☆☆
Hello, I haven't yet used the labels I ordered for my daughter, but the visual is very nice.
Bijou
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback. We hope you will be completely satisfied with your labels. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
The iron-on labels are pretty but wash out. I'm disappointed.
Client
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
Out of two orders,only one arrived,regrettable. No possibility of control, no follow-up, payment made for a totality. Bad experience
Pascal Mun
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your email. We are sorry that you have not yet received your order. You were unable to track your order, as you chose standard shipping without a tracking number. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Faster delivery service as took quite a few days to receive name labels
Sandy B.
Answer from Petit-Fernand
Hi Sandy, We are very sorry that you experienced a delay due to the mail. Thank you for sharing this suggestion, your feedback helps us to improve. Our customer service is always available, Have a lovely day, Chiara Petit-Fernand
3
/5
★★★☆☆
Quality products and fast dispatch (as evidenced by the postmark). However, it took the post office 20 days to bring me the labels (even though they were priority items). I contacted the after-sales service, which never replied (normally within 24 hours)!... but which didn't hesitate to call me back so that I could evaluate the after-sales service. In conclusion, C mon etiquette is a serious and reliable site... but you shouldn't encounter any problems because the after-sales service is non-existent. From now on, the rule will be "work it out for yourself!"
Marie
Translated review
Answer from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We are also available by telephone to deal with your queries and complaints. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Average quality - see how the labels hold up in the wash
Joan Laisné
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback. We hope your labels meet your expectations. Have a nice day, Elise, C-MonEtiquette