/10
★★★★★
based on 125713 reviews published
★★★★★
based on 125713 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Hello I am not happy with your company because I have been waiting for my order since it was shipped on August 21. School starts in 2 days. So imagine my disappointment. If I receive them later, I don't see the point.
Stephanie Gonzales
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! If you still haven't received it, please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I placed my order on 20/08, but on 31/08 I still hadn't received anything despite a confirmation of shipment on 20/08. So far, I'm disappointed with the delivery time.
Melanie
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Answer from Petit-Fernand
Hello Melanie, Thank you for choosing C-MonEtiquette! If you still haven't received your order, please write to us at [email protected] See you soon, Melina.
1
/5
★☆☆☆☆
Order shipped halfway and still nothing received despite my having informed you......
Marianne Fernandes Ribeiro
Translated review
Answer from Petit-Fernand
Hello Marianne, We're sorry you didn't receive the labels, but we've had them resent so they'll get to you as soon as possible. Good day, Melina
1
/5
★☆☆☆☆
Labels never received..,
Zélie Gilles
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Answer from Petit-Fernand
Hello Zélie, Thank you for choosing C-MonEtiquette! We're sorry you didn't receive your order, please contact us at [email protected] so we can find a solution. Good day, Melina
1
/5
★☆☆☆☆
The order never arrived. After 15 days still nothing
Elise Vitrant
Translated review
Answer from Petit-Fernand
Hello Elise, Thank you for ordering from C-MonEtiquette. I'm sorry that you didn't receive your order and at your request we have refunded your money. Good day, Melina
1
/5
★☆☆☆☆
I make an order day 14 of august e j pas recu encore????
Claudia Machado
Translated review
Answer from Petit-Fernand
Hello Claudia, I'm sorry you didn't receive this order and at your request we have refunded it. Good day, Melina
1
/5
★☆☆☆☆
The order has not arrived yet and there is no tracking number.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I placed 2 orders on August 12 and still haven't received anything. And they give me an address that is not mine. I changed it when I placed my order and validated it. It's even written on my invoice. I'm not satisfied because no answer has been given and I'm still waiting for one. Soon it will be time to go home and I have nothing to mark my son's things. Very very disappointed
Nabia
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Answer from Petit-Fernand
Hello 🙂 I've replied by email regarding your order, we'll send it back to you. Have a nice day, Melina
1
/5
★☆☆☆☆
I haven't received anything a fortnight later
Ivan
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Answer from Petit-Fernand
Dear Ivan, Thank you for your message. Your order indeed appears to be delayed, and this, however, is due to the postal system, which we rely on by sending the labels through priority mail in order to ensure free shipping. I therefore invite you to write to our customer service [email protected] to find a solution together. Kind regards, Elena
1
/5
★☆☆☆☆
Order not received!!!
Anne Charlotte Marchetti
Translated review
Answer from Petit-Fernand
Hello Anne-Charlotte, Thank you for your message. I'm sorry you didn't receive your order. We have put it back into production so that it can be reshipped as soon as possible. See you soon, Melina.
1
/5
★☆☆☆☆
Bad experience. I can't get them to stick. I have tried with different irons and on different garments. Not a single one has stuck.
Alicia Rodriguez Peregrino
Translated review
Answer from Petit-Fernand
Dear Alicia, Thank you for your message. I am sorry to hear that your labels have peeled off. I invite you to send me pictures of them and/or the fabric where you have tried to stick them, to pass to our quality control service and look for a solution. You can send your mail to [email protected] Kind regards, Maria.
1
/5
★☆☆☆☆
Order still not received after two weeks, our child's belongings will not be marked for his return to school.
Guest
Translated review
Answer from Petit-Fernand
Hello Aurore, Thank you for your message. I'm sorry you didn't receive your order. Please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
It's hard to give my opinion on an article I've never received!!!!
Pauline Cherif Robert
Translated review
Answer from Petit-Fernand
Hello Pauline, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I still haven't received my order and back to school is here. Just an automatic reply to an e-mail I sent you to tell you about my problem.
Hanane
Translated review
Answer from Petit-Fernand
Hello Hanane, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Order never received! Service response was slow and inefficient! ????
Douay Laura
Translated review
Answer from Petit-Fernand
Hello Laura, Thank you for your message. I'm sorry you didn't receive your order. Please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
It's been 20 days since I ordered labels and still nothing on the horizon. The reason is {bad address}, knowing that I've never before had problems receiving my mail because of my address. And now I'm on hold, I don't know if I'm finally going to receive these labels.... I've asked for them to be sent back to me or for my money to be refunded, but to date nothing has been done and no one from customer service has been able to reply. The only answers I get on my mailbox are to confirm the accuracy of my address (a never-ending story).
Maliki
Translated review
Answer from Petit-Fernand
Hello Madam, we have just returned your order! Good day, Melina
1
/5
★☆☆☆☆
The order has still not arrived today August 30 since I placed the order on the 19th, leaving your facility on August 20.
Carolina González Díaz
Translated review
Answer from Petit-Fernand
Dear Carolina, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Received more than a week when normally I receive my order in 48 hours ... moreover, the day after my order I received a promo code of -15% ... no gesture from you! That's not business!
Lyly
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Answer from Petit-Fernand
Hello Madam 🙂 I am sorry that you are not satisfied with our services. The delivery time is 48 hours, then 2 to 6 days.
1
/5
★☆☆☆☆
I have not received the package yet and no one is taking responsibility
Soniacorbacho
Translated review
Answer from Petit-Fernand
Dear Sonia, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
As of today I have not yet received the order.
Irene Españon
Translated review
Answer from Petit-Fernand
Dear Irene, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I haven't received my order in 21 days...and I'm being given the runaround.
María Jose Martinez Maestre
Translated review
Answer from Petit-Fernand
Dear María José, I am sorry that you did not receive your labels in time. I confirm that according to your request, the corresponding refund of the value of your order has been made. Best regards, Maria.
1
/5
★☆☆☆☆
Following an order error, I wanted to cancel directly. I contacted the service, and they answered the first time the next day to ask for the order number. I answered immediately. They replied the next day to tell me that the order had left this morning. If the problem had been dealt with at once, I could have placed another order. I then went through ludilabel!
M. Cqlt
Translated review
Answer from Petit-Fernand
Hello Manon, I'm sorry you're not satisfied with our services. Please contact us at [email protected] if you need any further information. Good day, Melina
1
/5
★☆☆☆☆
Very bad service I paid immediately and still have not received my order. I wish to be refunded in the immediate
Antonella R.
Translated review
Answer from Petit-Fernand
Dear Antonella, Thank you for your message. Your order indeed appears to be delayed, and this, however, is due to the postal system, which we rely on by sending the labels through priority mail in order to ensure free shipping. I therefore invite you to write to our customer service [email protected] to find a solution together. Kind regards, Elena
1
/5
★☆☆☆☆
Great first experience! Delivery in 48 hours as promised! And now, my order dated August 21st still hasn't arrived !!!! Disappointing... my daughter is impatiently waiting for her labels to finalize her school supplies, which won't be ready for back-to-school !!!!
Guest
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I can't evaluate a delivery when I have NOT received my order yet, and look at today's date? I have called, I have checked with the post office and there is no sticker order for me? I have contacted you, and I still have not received my order since August 16, thank you very much.
Mayra Alejandra Velasquez
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Answer from Petit-Fernand
Dear Mayra, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I never received my order and I can't get anyone to contact me. I have lost my money. Would not recommend. Very disappointed
Peggy Thorez
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Answer from Petit-Fernand
Hello Peggy, Thank you for your message. I'm sorry you didn't receive your order. Please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not received half of my order, they have written me that they would send it to me but it has not yet left the warehouse and in the end I will not be able to use it because it will not arrive in time for back to school.
Sandra García Manzanero
Translated review
Answer from Petit-Fernand
Dear Sandra, I am sorry to hear that you did not receive your order in full. I confirm that the missing labels have already left our office and will arrive in the next 1-8 business days. I hope you receive them soon. Best regards, Maria.
1
/5
★☆☆☆☆
Product not received I need to find another.
Boularaf Marylene
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Answer from Petit-Fernand
Hello Marylène, Thank you for your message. I'm sorry you didn't receive your order. I have replied by email. See you soon, Melina
1
/5
★☆☆☆☆
I ordered the labels on August 17 and still haven't received them, and I need them for my son's daycare which starts already on September 3, so I'm very upset that I trusted they would arrive on time.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Still haven't received my order! More than a month has passed, still nothing!!! The site claims fast delivery
Wanissa Laib
Translated review
Answer from Petit-Fernand
Hi Wanissa, Thank you for your message, I'm sorry you didn't receive your order. I replied by email 🙂 See you soon, Melina