/10
★★★★★
based on 125713 reviews published
★★★★★
based on 125713 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
To date they are not making delivery to me for The order placed on August 18
Silvana I.
Translated review
Answer from Petit-Fernand
Dear Silvana, Thank you for your confidence in us. It is really anomalous that you have not yet received your package, and at this point I can confirm that it is a misunderstanding at the postal level, as all our label orders are shipped by priority mail, so they are the responsible entity for any problems at the shipping level. Therefore, I invite you to contact us at our customer service department at [email protected] , so that we can find a solution together. Kind regards, Elena
1
/5
★☆☆☆☆
Still no delivery after 15 days of waiting. School starts on the 30th and still no parcel. The after-sales service by e-mail is effective in keeping us waiting, but it doesn't help matters.
Lionel Aubert
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Answer from Petit-Fernand
Hello Lionel, Thank you for your message. We have resent your order, which was reshipped on 30/08. Good day, Melina
1
/5
★☆☆☆☆
I have not received my order for 10 days and Nadir does not call me or inform me.
Sara Ciudad Vazquez
Translated review
Answer from Petit-Fernand
Dear Sara, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Package still not received after 10 days of ordering
Charlene
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Answer from Petit-Fernand
Hello Charlene, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
The last order has not arrived at my destination.
Nuria
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Answer from Petit-Fernand
Dear Nuria, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Disappointed my order did not arrive impossible to reach your services Nobody recontacts me in spite of e-mail and calls I do not know what to think
Delphine Levier
Translated review
Answer from Petit-Fernand
Hello Delphine, Thank you for your message. I'm sorry you didn't receive your order. Please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
At the moment my bad experience, since I placed the order on August 13 and I still have not received anything at all, I hope they will arrive.
Maria Dolores Ageitos Gonzalez
Translated review
Answer from Petit-Fernand
Dear MÂȘ Dolores, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I ordered from Esistmeins about two months ago. Unfortunately, my internet connection was interrupted during payment with Klarna and I immediately contacted customer service. I received bank transfer details to which I then transferred the money, but unfortunately the merchant didn't receive enough money due to the foreign bank transfer (which nobody told me beforehand). So I informed them that we would cancel the order and I would get my money back and then order again. Two months later, despite constant requests, I still haven't received my money back and I am being asked to prove my payment, even though it was confirmed to me some time ago. I have also already sent a bank statement. As this is fraud, I would like to warn other people about this company!
Kuntz
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Answer from Petit-Fernand
Hello, we regret this incident. Unfortunately, there are sometimes problems with the computer systems. However, this remains an exceptional case and we have contacted you by e-mail to resolve the matter. Mfg, Marylin
1
/5
★☆☆☆☆
I have not received my order of August 18, which was supposedly dispatched on August 19. I have contacted customer service twice by e-mail. I was told to wait until September 3 before contacting them again to find a solution. This is unacceptable, my daughter is coming home on September 3. What do I do? I do not recommend this site. To be avoided!
Farah
Translated review
Answer from Petit-Fernand
Hello Farah, Thank you for your message, I'm sorry you're not satisfied with our services. I invite you to write to us at [email protected] if you have not yet received your order đ See you soon, Melina
1
/5
★☆☆☆☆
Label not received
Aurelie Weiss
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Answer from Petit-Fernand
Hello Aurélie, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
My order arrived late, and I'm missing a label. I also didn't like the fact that I couldn't modify a recently placed order and I couldn't cancel it to place a new one. The labels that I received are fine and the truth is that they are of good quality.
Keltoum Hami
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Answer from Petit-Fernand
Dear Keltoum, Thank you for your message. I am sorry to hear about your experience with your order. I have verified that you have already contacted us via Facebook and your problem has been solved. Have a nice day. Best regards, Maria.
1
/5
★☆☆☆☆
The label is always perfect. But I ordered for the 1st time a water bottle > Bad quality of the stopper of the water bottle which broke with the 2nd use. Considering the price... Plus forgot to deliver the 2nd stopper which was ordered and paid for.
Nad_bxl
Translated review
Answer from Petit-Fernand
Hi Nadia, I'm sorry you're not satisfied with our service, I've sent you another cork! Good day, Melina
1
/5
★☆☆☆☆
After 20 days I still don't receive the goods! Very bad!
Martina
Translated review
Answer from Petit-Fernand
Dear Martina, Thank you for your confidence in us. It is indeed anomalous that you have not yet received your package, and at this point I can confirm that this is a postal level misunderstanding, as all our label orders are shipped by priority mail, so they are the responsible entity for any problems at the shipping level. I therefore invite you to contact us at our customer service department at [email protected] , so that we can find a solution together. Sincerely
1
/5
★☆☆☆☆
Some of the labels are top-notch, while others in the same booklet are not properly die-cut. In short, an unreliable product.
Stéphanie Brouard
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for your message. I'm sorry, we've put your labels back into production so that they can be reshipped to you. Good day, Melina
1
/5
★☆☆☆☆
My labels arrived uncut
Didi
Translated review
Answer from Petit-Fernand
Hello Madam, I'm sorry, this is not normal. Please write to us at [email protected] so that we can send you new ones. Good day, Melina
1
/5
★☆☆☆☆
Incomplete order 2 times in a row ... I'm really disappointed and I will not use this site again!
Albane Perreau
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Answer from Petit-Fernand
Hello Albane, Thank you for sharing your opinion. I'm sorry, we had the labels sent back to you. We apologize for the inconvenience. Good day, Melina
1
/5
★☆☆☆☆
The labels are difficult to remove. I would like to have some news. Thank you
Aude De Cartier
Translated review
Answer from Petit-Fernand
Hello Aude, Thank you for sharing your opinion! I'm sorry that the labels were precut incorrectly, we will resend you some as indicated by email. Have a nice day, Melina
1
/5
★☆☆☆☆
Order placed on the 11th and still nothing received....
Stephanie Marquet
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for your message. I'm sorry you didn't receive your order. We have put it back into production so that it can be reshipped to you as soon as possible. See you soon, Melina
1
/5
★☆☆☆☆
Bad. Order not arrived with no way to track it and no way to get an explanation.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, we are truly sorry for the mishap you encountered. However, in your case, it was an error on the part of the letter carrier, who did not report the non-receipt, preventing you from retrieving the package before it was returned to the sender. I remind you that all orders containing items are traceable. However, we have remanufactured your order at our expense, and it will be shipped back as soon as possible. Sincerely yours, Elena
1
/5
★☆☆☆☆
I placed an order on the 13th and it still hasn't arrived and I don't know anything about it. I contacted them through the website on the 23rd and a robot answered me. When I called the contact phone number it told me that it was not possible to communicate.
Vitoria
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Answer from Petit-Fernand
Dear Vitoria, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I've been almost a month and the. Order did not arrive. I checked the order and there is an error in the address and tube q occur infornaticamente. I claim and they tell me q wait q can not do anything .... But if I have been charged
Monica GarcĂa Mora
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Answer from Petit-Fernand
Dear Monica, I am sorry about the shipping of your labels and the address error. I have checked your order and it has indeed been resent to your correct address. We hope you will receive it soon. Best regards, Maria.
1
/5
★☆☆☆☆
I am not happy. They have not arrived yet, I am not at all happy with the delivery time as there is a long delay.
Ana Vanesa GarcĂa GarcĂa
Translated review
Answer from Petit-Fernand
Dear Ana Vanesa, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Disappointed with the labels, which do not peel off easily
MĂ©lanie Hervouin
Translated review
Answer from Petit-Fernand
Hello Melanie, I'm sorry that the labels don't peel off properly, I invite you to make a claim at [email protected] if you wish. Good day, Melina.
1
/5
★☆☆☆☆
Having still not received my order I am obviously not satisfied at all, knowing that the order was placed nearly two weeks ago.
Fiona Farrauto
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Answer from Petit-Fernand
Hello Fiona, Thank you for your message. I'm sorry you didn't receive your order. We invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not been delivered....
Julie Gaude
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Order never received in my mailbox very disappointed.
MĂ©lodie Servo
Translated review
Answer from Petit-Fernand
Hello MĂ©lodie, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Long delivery time
Lidia Benedito
Translated review
Answer from Petit-Fernand
Dear Lidia, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Fast and qualitative facilitation! Thank you
Emilie Sireix
Translated review
Answer from Petit-Fernand
Hello Emilie, thank you for your kind recommendation! However, you gave us the lowest rating, 1/5, so I invite you to change it if you were satisfied with our products đ
1
/5
★☆☆☆☆
Its not arrived yet
Nelson Rafael Almeida Faria
Translated review
Answer from Petit-Fernand
Hello Nelson, Thank you for your message. I'm sorry you didn't receive your order. I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not received my order and am waiting for it to be shipped or for my payment to be refunded.
Femgelat Felix
Translated review
Answer from Petit-Fernand
Dear Felix, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email with the status of your order. Best regards, Maria.