/10
★★★★★
based on 125707 reviews published
★★★★★
based on 125707 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The order has not yet arrived.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
We have not yet received the order, so I understand that there is poor coordination between logistics and surveys.
Marc
Translated review
Answer from Petit-Fernand
Dear Marc, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Never received my labels
Sylvie Poinas
Translated review
Answer from Petit-Fernand
Hello Sylvie, We have answered your question and are returning your order. Good day, Melina
1
/5
★☆☆☆☆
No reply to my e-mail.
Marie
Translated review
Answer from Petit-Fernand
Hi Marie, I've just checked, we didn't receive your email, I'll contact you right away by email to find out more. See you soon, Melina
1
/5
★☆☆☆☆
Very long delivery time.I placed the order on August 1 and as of today, August 13, I still have not received it.Also, the package is not traceable.?
Emanuela
Translated review
Answer from Petit-Fernand
Dear Emanuela, Thank you for choosing Petit-Fernand. Shipping times are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti , we are sorry that there was a misunderstanding. Your order is therefore still on time to arrive, but if by the end of this week it has still not arrived, please write to us at [email protected]. Kind regards, Elena
1
/5
★☆☆☆☆
I have already ordered from you and was satisfied. However my second order has not arrived and despite the quick response from c mon étiquette I have no solution...
Lisa D
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Answer from Petit-Fernand
Hello, Thank you for your message. We have replied to your email of 11/08, we are waiting for your feedback. Good day, Sanaë
1
/5
★☆☆☆☆
I still haven't received anything !!!!
Lopes Caty
Translated review
Answer from Petit-Fernand
Hello, I've just sent you an e-mail on this subject. Good day, Sanaë
1
/5
★☆☆☆☆
Hello, to date I have received neither labels nor a reply to my reminder e-mail.
Nassera
Translated review
Answer from Petit-Fernand
Hello, Thank you for your message. We have replied to your email of 08/08. We look forward to hearing from you. Good day, Sanaë
1
/5
★☆☆☆☆
I have not received my order yet
Laia Lopez Berenguer
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Answer from Petit-Fernand
Dear Laia, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
My order has not arrived
Annalisa C.
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Answer from Petit-Fernand
Dear customer, we are sorry that you misunderstood the information regarding the timeline, which is 48 hours for manufacturing and 2 to 10 working days for shipping. Your order is therefore still on time to arrive at its destination. However, please contact us at [email protected] for further information. Kind regards, Elena
1
/5
★☆☆☆☆
It does not arrive on the date they say so far I'm still waiting and on their page they say in 48 hours and it's been more than 1 week and nothing?
Sandra Silva
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Answer from Petit-Fernand
Dear Sandra, Thank you for your message. Indeed, our products are manufactured within 48 hours and shipping takes 2-10 working days to arrive. I hope you will receive your order soon. Best regards, Maria.
1
/5
★☆☆☆☆
I never received my labels
Christelle Timoteo
Translated review
Answer from Petit-Fernand
Hello, I've just sent you an e-mail on this subject. Good day, Sanaë
1
/5
★☆☆☆☆
I HAVE RECEIVED THE WRONG ORDER.
Mme Melanie Henry
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your message. We are very sorry to hear that your order has been exchanged. I have just sent you an email about this. Sanaë
1
/5
★☆☆☆☆
So far, so bad, as I still haven't received my order.
Lucile Perchaud
Translated review
Answer from Petit-Fernand
Hello Lucile, I've just sent you an e-mail on this subject. Good day, Sanaë
1
/5
★☆☆☆☆
My order hasn't arrived yet.
Gast
Translated review
Answer from Petit-Fernand
Hello, thank you for your order. We regret that you have not yet received your goods and invite you to contact our customer service for assistance: [email protected] ! Thank you very much, Mfg, Marylin
1
/5
★☆☆☆☆
I placed an order more than a week ago and I still haven't heard anything.
Minerva Infantes Alvarez
Translated review
Answer from Petit-Fernand
Dear Minerva, Thank you for your message. I am sorry that you have not yet received your order. I will contact you shortly by e-mail with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I have not yet received my order
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you have not yet received your order. I will contact you shortly by e-mail with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Not enough labels !!!!! Scam
Shirley
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Answer from Petit-Fernand
Hello Shirley, I've just sent you an e-mail. Good day, Sanaë
1
/5
★☆☆☆☆
On July 30 I placed my order with the address where I was on vacation. On August 12, I returned to the US again without receiving my order. I think that at the time of purchase, you should be advised of the time it takes to ship. If I had known how long shipping takes, I would not have made the order.
María José Rodríguez Alegre
Translated review
Answer from Petit-Fernand
Dear Maria Jose, Thank you for your message. I am sorry that you have not yet received your order. I will contact you as soon as possible by e-mail. Best regards, Maria.
1
/5
★☆☆☆☆
They never arrived!!! Money wasted!
Roberta R.
Translated review
Answer from Petit-Fernand
Dear customer, we are sorry that you misunderstood the information regarding the timeline, which is 48 hours for manufacturing and 2 to 10 working days for shipping. Your order is therefore still on time to arrive at its destination. However, please contact us at [email protected] for further information. Kind regards, Elena
1
/5
★☆☆☆☆
I have not received the package 10 euros of it
Victoria Toledano
Translated review
Answer from Petit-Fernand
Dear Victoria, Thank you for your message. I am sorry that you have not yet received your order. I will contact you right away by email with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
I haven't received the goods yet, the grade I can give it truthfully only after seeing the product...
Paola C.
Translated review
Answer from Petit-Fernand
Dear customer, we are sorry that you misunderstood the information regarding the timeline, which is 48 hours for manufacturing and 2 to 10 working days for shipping. Your order is therefore still on time to arrive at its destination. However, please contact us at [email protected] for further information. Kind regards, Elena
1
/5
★☆☆☆☆
Great site, great articles!
Véronique Tendavarayen
Translated review
Answer from Petit-Fernand
Hello Véronique, Thank you for your review. I think you made a mistake in the rating, please feel free to change it if you are satisfied with our products 🙂 Good day Sanaë
1
/5
★☆☆☆☆
The product never arrived
Guest
Translated review
Answer from Petit-Fernand
Dear customer, my colleague is waiting for your reply to confirm address of second shipment on Paypal. Kind regards, Elena
1
/5
★☆☆☆☆
I have not received anything yet, it has been 12 days since I placed the order.
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you shortly by e-mail with the status of your order. Best regards, Maria.
1
/5
★☆☆☆☆
Writing too small, almost illegible and received very late. No response from after-sales service
Marie
Translated review
Answer from Petit-Fernand
Hello Marie, Thank you for your feedback. We have not received an email from you. We are sorry that the labels are not to your liking. Which format did you select, the mini format? We are working hard to reduce our lead times. Good day, Sanaë
1
/5
★☆☆☆☆
Order never arrived
Alice
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Answer from Petit-Fernand
Dear Alice, Your order has been shipped and as of today you should have received it. Please contact us at customer service to have it shipped back to you. Kind regards, Sophie
1
/5
★☆☆☆☆
Hello because I did not receive my order
Michael Mas
Translated review
Answer from Petit-Fernand
Hello, We have had an exchange by email, your new order is in progress. Good day, Sanaë
1
/5
★☆☆☆☆
I still haven't received my order and my son is leaving on Sunday for camp, so the labels will be useless and I'll have to find another solution.
Lorenzo Cayla
Translated review
Answer from Petit-Fernand
Hello Madam, I will contact you immediately by email regarding your order. Melina
1
/5
★☆☆☆☆
C'est un très bon site ou j'ai déjà commander mais malheureusement cette commande la n'est tjrs arrivé !@
Aline Lefranc
Translated review
Answer from Petit-Fernand
Hello Aline 🙂 I'm sorry your order didn't arrive, I'll contact you right away by email. See you soon, Melina