/10
★★★★★
based on 125750 reviews published
★★★★★
based on 125750 reviews published
Latest customer reviews
5
/5
★★★★★
Everything beautiful!!!
Invité
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5
/5
★★★★★
Love that I have a name sticker that I don't need to iron on AND can still be washed. Some lovely modern options for different colour and icons too.
Max
4
/5
★★★★☆
Very little for the price
Anonym
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5
/5
★★★★★
Great products, super reliable service, super fast shipping time. I have been ordering labels and even two custom water bottles for years. Really great company, highly recommended.
Martina
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5
/5
★★★★★
Lunch boxes are a real bomb! This is the first lunch box that continent the cooler tablet! The design is really gorgeous and the girls are so happy that they are personalized... the click closure is very convenient and also the size of the container : perfect for snacks and lunch !
Cliente
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5
/5
★★★★★
Excellently made labels, fast shipping, serious company??????
Mary
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3
/5
★★★☆☆
The material ordered arrived in great condition, the only problem is the shipping via postal service. I never got the postal notice and if it wasn't for me tracking the package I would have never gotten the arrival notification.
Ilaria V.
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Answer from Petit-Fernand
Dear Ilaria, Thank you for your comment. We are very sorry that a Postal Service inefficiency is affecting your judgment about our company and our products. Effectively the postal services are required to leave you a stock notice, if this was not the case you can make a complaint to Poste Italiane. However, we hope you enjoy the products. See you soon on Petit-Fernand. Catherine
5
/5
★★★★★
Lovely stickers - super cute. Fix on and stay on through the wash for ages. Kids usually grow out before they come off.
Mrs J.
5
/5
★★★★★
Arrived quickly and this is my second time to order. Very pretty designed easy web app to use and superb quality! Will order again.
Marijana D.
3
/5
★★★☆☆
The water bottle closure leaks a little bit of water doesn't really close well
Gabriela
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Answer from Petit-Fernand
Dear Gabriela, Thank you for your comment. We are sorry to hear that you are having problems with your water bottle cap, it is not normal for it to leak, we will find a solution. I just sent you an email, I am waiting for your feedback. Thank you very much Caterina
5
/5
★★★★★
Good quality products. I recommend
Elodie
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5
/5
★★★★★
Great products and design! I recommend ??
Pauline
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1
/5
★☆☆☆☆
Good afternoon... A few months ago I bought a personalized water bottle...for my daughter (important), I received 2000589061, order 2000707142, a few days ago I have started to use it and I have noticed that a few hours after containing the water, it smells musty, wet, my question...what kind of steel used to make these bottles?...I do not think it is normal to smell like that...I do not think that steel meets the conditions to contain drinking water, or other liquids that are to consume.... I remember that I waited a long time for the shipment to arrive, that I claimed it at the time and now this happens...it was 28 euros between expenses and price of the flask...I ask for my money back, thank you...I am waiting for a reply.
Vanesa
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Answer from Petit-Fernand
Hi Vanesa We appreciate your comment and will pass it on to quality control to see how it could be improved. However, the canteens are in 18/8 stainless steel (free of bisphenol, phthalates, lead, odor, does not retain or transmit flavor) and suitable to contain water and beverages. Have a great day! Caterina
5
/5
★★★★★
Superb French products! I'm thrilled!
Marine Pacaut-mimeur
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1
/5
★☆☆☆☆
Horrible problem solver. I ordered labels and another item. I did not receive it in 2 attempts to ship it and they did not follow up on any of them. It's a lie about priority shipping because if so they will let you know that it is going to arrive or they would have control...their response? That they cannot control the incidences. After weeks of waiting in the 2nd attempt knowing that I had already claimed neither did different shipping with tracking and when I claim at least the shipping costs they tell me that they also lose. We go nefarious management, did not ask did not control and after 2 months of waiting almost their solution was to remove me from the middle ... return the money and goodbye. So I did ... and in less than 1 week I had better stickers for clothes in my house with real priority shipping. I had not tried stickers but now I compare and better quality presentation and shipping service.
Paola Bartolome R.
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Answer from Petit-Fernand
Dear Paola, I am very sorry to hear that you had problems with the shipment. At the moment, we have no other options than shipping with Correos, to avoid the economic impact of the shipping being too much. We remain at your disposal for further information. Kind regards, Caterina
5
/5
★★★★★
Fast and accurate delivery.
Djidji92250
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5
/5
★★★★★
This is the second set of stickers I have ordered. They are brilliant! Dishwasher safe and they cannot be peeled off. Brilliant for keeping stationery safe at school!
Tp
5
/5
★★★★★
Excellent quality and cute, eye catching designs. So robust in washing machine and dishwasher too! Thank you
Alexa B.
5
/5
★★★★★
By myself & my daughter love these name labels! It was fab that I could choose a different design, colour & font on each label. They arrived quickly & in a little booklet so they can't get lost! Only ordered a small selection of labels (clothes, iron on, shoe & item) as wasn't sure what they would be like but will definitely be ordering more ??
Lisa
5
/5
★★★★★
Excellent product and quick delivery. My grandson loves them
Christina S.
5
/5
★★★★★
Efficiency speed and innovation
Mme Ginchelot Danielle
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5
/5
★★★★★
Fast shipping. Top quality labels, very practical for keeping track of my daughters' clothes or shoes. I order regularly, I'm a fan.
Marine Parrod
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5
/5
★★★★★
I Have always been happy with these labels, highly recommended.
Joe
1
/5
★☆☆☆☆
Unfortunately, I have to give a negative review. The water bottle itself is very nice and well made but using it is really difficult. My daughter, who is almost 5 years old, cannot even open the outer cap, let alone turn the safety valve. You have to exert a lot of force and it is already difficult for an adult. I had already written an email explaining the problem and asking if I could change the product, perhaps to the can, which is perhaps easier to open; but the response was that for safety and to avoid drips, the opening has to be that way. Too bad there is neither a photo nor a video on the website, however, where you can see the type of opening; they should say explicitly that the use is not suitable for children! It is really a pity, I spent money unnecessarily.
Patrizia V.
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Answer from Petit-Fernand
Dear Patrizia, Thank you for your comment. We actually sent you an email on 22/10/2020 explaining that although the unscrewing closure valve is necessary to make the closure airtight and prevent leakage, this system is meant to be suitable for use in children as well, so we were kindly asking you to send us a picture or a small video showing the problem, since the cap you received might be defective. Unfortunately, we never got your feedback and the issue was not addressed. I just resent her email in case it was lost but I don't think so since she mentions them in her comment. I am waiting for your kind feedback via email so that I can verify and propose an appropriate solution. Cordially Caterina
5
/5
★★★★★
Everything is great, very sweet, my grandchildren were very happy
Invité
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5
/5
★★★★★
Quality items. Gourd, lunchbox very practical. Top-notch personalized labels. As usual, I recommend ?
Eugénie
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5
/5
★★★★★
I am a repeat customer. Once more, I received an excellent product and the delivery was really fast.
Invité
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5
/5
★★★★★
Great labels and arrived quickly.
Milli
5
/5
★★★★★
Always get my order in time. Amazing
Faiza S.
1
/5
★☆☆☆☆
Order placed at the end of August, received on October 30th! I had to make several complaints, even "get angry", for them to deign to reply to my numerous emails... And not even a small commercial gesture! It's a real shame, because the labels are so pretty, but I'm sure that for my son's next school year, I'll go to another site.
Stéphanie Camus
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Answer from Petit-Fernand
Hello, Thank you for your order! We're sorry that there were problems with delivery. We receive a lot of mail during the season and sometimes response times can be long. Nevertheless, customer service is very important to us and we're sorry you had a bad experience. We invite you to contact us again on 09 72 50 06 58 so that we can discuss the matter and find a solution, as this is not normal. Please accept our apologies for the inconvenience. Sincerely, Marylin