/10
★★★★★
based on 125749 reviews published
★★★★★
based on 125749 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Order received quickly. The labels are very nice, but I'm extremely disappointed with the iron-on labels, which don't hold up at all. They fall off after the first few washes without a tumble dryer, so I can't even imagine with them. On the other hand, the stickers are fine.
Shirley
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry to hear about any problems with your order. The quality of our products is very important to us as well as our customer service, and we invite you to contact our customer service by email at [email protected] so that we can find a solution together, as this is not normal. Sincerely, Marylin
5
/5
★★★★★
The products appear to be of very good quality and the materials used look solid. The printing is very well done, sharp and precise. The colors are faithful to the images on the website.
Stephanie Tedeschi
Translated review
1
/5
★☆☆☆☆
I ordered a set of 50 adhesive labels for clothing from Esistmeines and stuck approx. 22 adhesive labels on items of clothing. When the clothes with the adhesive labels were washed once, 4 labels had come off even though the instructions for attaching them had been followed. Today another 2 labels have come off. The clothes were only washed at 30 degrees, never put in the dryer. I would give 5 stars out of 5 for the design, but only 1 star for the product quality.
Jinsu M.
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you had a problem with the labels. This is not normal and we kindly ask you to contact us by e-mail so that we can help you. Mfg, Marylin [email protected]
5
/5
★★★★★
I ordered iron-on labels and the water bottle for my 3 year old son, it's so practical, he loves his water bottle, and now that he's at school it's so much easier to find his things!
Emi
Translated review
5
/5
★★★★★
I was delighted with my purchase. Great labels, quality, well finished and with a sticker gift for the kids! I bought it for my little daughter and repeated with the second one, totally recommended! Very good customer service.
Marta
Translated review
5
/5
★★★★★
I placed an order on September 2, 2020. Unfortunately, I did not receive anything. Contacting support, they were very kind and had even assured a second shipment. But as of October 11, nothing has ever arrived unfortunately. CORRECTION FOLLOWING As per previous description, today 16/12/2020 although late, I received the order and it is excellent and according to expectations. I thank you from the bottom of my heart and at this point I am correcting myself from 1 star to 5 stars despite the delay. Was it worth the wait ?
Denys
Translated review
Answer from Petit-Fernand
Good morning Denys, Thank you for your feedback. We are very sorry that there were problems with as many as two shipments! Obviously there is something wrong with the postal sorting center. I do not have your last name or your order number available, so I cannot find our conversations again. To offer you a suitable solution, I ask you to contact me by e-mail at [email protected], or if you want you can call me at +33 972 591 149 . See you soon Caterina
1
/5
★☆☆☆☆
Very poor quality of the iron-on labels. All fell off after the first wash. All the instructions were strictly followed, nevertheless, some of the labels didn't attach at all the rest got lost in the washing machine. The company refused to provide a refund, sent me new labels instead, but they were the same crap.
Customer
Answer from Petit-Fernand
Hello, thank you for ordering with Petit-Fernand UK. We are sorry you had problems with the labels. This is very unusual. Please contact our customer service again to find a solution. Kindly, Marylin [email protected]
5
/5
★★★★★
Jadore super practical, fast
As'ethan Muni
Translated review
3
/5
★★★☆☆
The ink on one of the bottles "smudged" after the first wash. The labels are very difficult to remove from the supports. Especially those for clothing labels: the precutting is so badly done that I have to cut them out with scissors. I was totally satisfied with my previous orders. This is disappointing. It's a shame.
Raphiasta
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry to hear about any problems with your order. The quality of our products is very important to us as well as our customer service, and we invite you to contact our customer service by email at [email protected] so that we can find a solution together, as this is not normal. Sincerely, Marylin
2
/5
★★☆☆☆
While the site indicates "shipped within 48h or 72h" (18/09) after 1 week I had not received any shipping email (25/09). I sent an e-mail (25/09) and 1 hour later my parcel was finally shipped (I wonder what would have happened if I hadn't sent it...). I needed some items for a specific date (29/09). SATURDAY 26/09 obviously nothing so I really freaked out. Luckily it arrived on 28/09, otherwise I'd have made quite a scandal...
Wvarinka
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! All orders are produced within 48 hours as indicated on our website and shipped by "priority service". After that, you have to take into account the time taken by the post office, which can be between 2 and 6 working days. Sometimes the post office can take a little longer. We have no influence on this. After 10 days, we assume that the shipment has been lost at the post office and send the order back at our expense a 2nd time. We hope you like the goods and thank you again for your order. Sincerely, Marylin
5
/5
★★★★★
Super article merci ??
Angélique Sauvée
Translated review
4
/5
★★★★☆
UPDATE--The company proposed on its own initiative a new production and shipment of my order, which arrived after a few days. I was pleased with it. My advice remains to give the option of traceable shipping to those who want it, so that they do not then have these problems. Those who want free shipping cannot dispute anything. I find it a solution that would bring everyone together. The first order placed exactly one year ago arrived quickly. Now I have placed another one and unfortunately nothing has arrived since September 18. I don't find it fair to not give the option to choose a traceable shipment even for labels. Now no one will refund me and I lost some money on them. I will do them again elsewhere
Angela L.
Translated review
Answer from Petit-Fernand
Dear Angela, Thank you for your comment. There must have been a problem with the mail, unfortunately some times this happens. We are investigating new shipping methods that would also track the labels but at the moment the options would be too costly for the customer. However, we have reshipped your order to the address you have given us privately. Please contact us again if there are any problems! Sincerely Catherine
1
/5
★☆☆☆☆
I placed an order on September 14, still today October 11 I have not received anything. Very bad service with no tracking number.... Basically money lost. I will not place any more orders on this site
Ilaria T.
Translated review
Answer from Petit-Fernand
Good morning Ilaria, We are very sorry that the first mailing was lost, we sent another one a few days ago to the new address, please let us know if you received it! Sincerely Caterina
5
/5
★★★★★
Beautiful personalized isothermal can! Really pleased! I don't regret my purchase.
Adélaïde B
Translated review
5
/5
★★★★★
Excellent . Very good products .
Virginie Vandoolaeghe
Translated review
1
/5
★☆☆☆☆
My experience has been terrible, I have been waiting for my labels since September 23rd and no news of when they will arrive. A real joke.
Julio
Translated review
Answer from Petit-Fernand
Hi Julio, I am sorry to hear that you have been waiting a while for your order. Our orders are manufactured within 48 hours and shipping can take 2-10 business days. If you have already passed this deadline, I invite you to contact us at [email protected] to provide you with a solution. Good afternoon, Maria.
3
/5
★★★☆☆
Disappointed after having hoped so much to save time and make things clean, the iron-on labels peel off with each wash. A pity, because the design is very nice and the rest of the products are really top-notch: stickers, water bottle, etc.
Trmal
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette. We are sorry that you had a problem with the thermos labels and invite you to contact our customer service by email: [email protected] for assistance. Sincerely, Marylin
5
/5
★★★★★
High quality product. I am very satisfied with my purchases.
Manuella
Translated review
2
/5
★★☆☆☆
I ordered a pack of labels (self-adhesive and iron-on). I'm pleased with the design and delivery time, but the quality of the iron-on labels is very poor. I have to re-glue them almost every time I put them in the washing machine. The self-adhesive labels hold up much better.
Patricia Michoux
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette. We're delighted you like the design, but sorry you're having trouble with the thermos labels and invite you to please contact our customer service by email: [email protected] for assistance. Sincerely, Marylin
5
/5
★★★★★
Perfect for bonding to various materials
Drocilia
Translated review
5
/5
★★★★★
Quality bento and gourd, very satisfied. Nice design.
Cassie
Translated review
5
/5
★★★★★
Top products, delivery on time...I recommend.
Julie Glaumot
Translated review
4
/5
★★★★☆
Great, it has the compartments I need and the cooler block works great for me. Too bad we all shopped around the same time to start school and I had several attempts to order the lunch boxes until they were in stock.
Lh
Translated review
1
/5
★☆☆☆☆
My personalized pouch is very beautiful but 1 month after my order still not received my labels, I sent 3 mail no answer just an automatic mail. Very disappointed
Cedrine Gueriel
Translated review
Answer from Petit-Fernand
Hello, thank you for your order. We're sorry you still haven't received your order. We had a problem with our email platform, but it has been resolved and you should have received your reply by now. Our apologies for the delay. Sincerely, Marylin
2
/5
★★☆☆☆
I was told that delivery would take 48 hours, but I didn't receive my order until over a week later. Without being informed that there was a stock shortage, being notified by e-mail would have been nice! I had to send an e-mail myself to get the information.
Somia
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! All orders are produced within 48 hours as indicated on our website and shipped by "priority service". After that, you have to take into account the time taken by the post office, which can be between 2 and 6 working days. Sometimes the post office can take a little longer. We have no influence on this, but please do not hesitate to contact our customer service for more information. We hope you like the goods and thank you again for your order. Sincerely, Marylin
5
/5
★★★★★
Top-notch lunchbox!
Christelle Puech
Translated review
5
/5
★★★★★
Hi, I purchased a named water bottle for my 3 year old daughter. The product is really nice and above our expectations. Unfortunately, however, after a couple of weeks the water bottle fell out of my daughter's hands causing the tank cap to break and chipping the enamel at the base of the bottle (creating a huge upset for the little one who had been waiting for it every day and was proud of it). We contacted the company, who took an interest in our problem, sent them photos, and they were so apologetic because the product was supposed to be "shock proof," so it was most likely a manufacturing defect. Within a few days they sent us back a new water bottle. Therefore, I rate this company extremely serious and reliable, especially for our case that we encountered a problem and solved it. It can happen that "not all donuts come out with a hole"?
Raffaella V.
Translated review
Answer from Petit-Fernand
Good morning Raffaella, Thank you for sharing your opinion and for the compliments about our product. Surely the cap was defective, it should not break after a fall, unless it falls from a skyscraper, then in that case... 😉 We will send you a new cap as soon as possible, I have emailed you to check the glaze problem as well, I am waiting for your reply to proceed. Sincerely, Caterina
5
/5
★★★★★
Great experience! The order was processed quickly and the items conformed to the order, nothing to say except that the quality of the service and the labels and water bottles are top notch! And with the promotion, I think the cost is reasonable, I sincerely recommend this site which is very reliable and offers a great service!
Lobna M
Translated review
5
/5
★★★★★
Super satisfied, I have already ordered 3 times for my daughters.
Tinna
Translated review
4
/5
★★★★☆
Delivery extended (early September), but no prior information. Lack of product in the order, but reactive after-sales service.
Rodolphe Hesslé Bautista
Translated review